לוח משרות דרושים מנהל לקוחות לדוברי שפות

We are looking for a Program Design & Implementation Manager to join a dynamic and fast-paced environment and work with cross-functional teams to design programs that deliver the companys vision and strategy and meet our clients goals.
What You Will Do:
Manage the end-to-end process for customer program implementation. Everything from mapping the customer needs and performing research to using our platform to create optimized solutions for clients, reviewing the solutions with the client and getting feedback, preparing materials for legal review, and finally launching a full working program on time.
Understand the project scope, lead, and collaborate with all stakeholders (PS, sales, product management, development, quality assurance, support, operations, infrastructure, as well as external partners and their customers) during the implementation process.
Define and design high-level use cases on complex solutions that best address partner/customers needs and gain customer acceptance by conceptualizing product development improvements.
Work closely with the Partners Success team to provide status updates regularly.
Where necessary, escalate project risks and issues and coordinate mitigation plans.
Assist with training partners and onboarding new customers.