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We are growing and are looking for a Senior IT System Engineer to join our mission to increase access to life-saving treatments.
The Role:
Design, implement, and maintain our cloud-based IT systems and services.
Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.
Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.
Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).
Monitor system performance, metrics and recommending improvements as needed.
Provide tier 2/3 support for escalated technical issues.
Document system designs, processes, and best practices.
Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.
Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.
Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.
Support the implementation and ongoing operations of the companys Zero Trust model, including device posture checks, identity-based access.
Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.
Champion our values in every aspect "Patients First," "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain."
What you will love about working:
Seeing your work translated to #'s of lives saved
You have experience delivering mission-critical, real-world systems
You love Interacting with great people who are open and fun to hang out with
Working with world-class people, who have previously taken startups from start to exit - this may be the place for you!

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvementcapable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.