לוח משרות דרושים הטמעה הדרכה בתל אביב יפו, לחיפוש זה נמצאו 8 משרות

Harmony is the AI voice venture built inside monday.com. Our voice agents plan, reason, and act on real phone calls for businesses - answering, qualifying, booking, and resolving. As an Implementation Consultant you are the hands-on expert who turns a signed deal into a live, high-performing voice agent.
This is an individual-contributor role with real ownership: you run your own implementations, work directly with customers, and shape how our delivery practice works as we grow.
What youll do
Own implementation projects of varying scope and complexity end to end: discovery, requirements, configuration, testing, roll-out, training, and launch.
Translate customer goals into call flows, conversation scripts, escalation rules, and hand-off logic in the Harmony Agent Builder.
Configure integrations with the customers stack: CRM, telephony, calendars, and ticketing systems.
Test and tune agents against real call scenarios until quality, containment, and conversion targets are met.
Advise customers on voice AI best practices and help them expand to new use cases after launch.
Work closely with Sales, Customer Success, Product, and Engineering, feeding field learnings back into the product.
Build the playbooks, templates, and delivery methods that will let the implementation practice scale.

We Are more than a Professional Services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the worlds largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society. We are looking for a SAP Learning & Content Specialist (Freelance) The role focuses on reviewing and enhancing SAP training materials and professional content, adapting them to the local target audience, and creating a high-quality and effective learning experience. The position combines instructional expertise, strong content capabilities, and ongoing collaboration with stakeholders in Israel and abroad. Responsibilities
* Review training materials and professional content, evaluate them, and provide recommendations for improvement and adaptation.
* Analyze, refine, and improve learning content while adapting it to target audiences and local needs.
* Develop and update learning deliverables, including guides, presentations, and training materials as needed.
* Work closely with global stakeholders and internal teams to gather information, collect feedback, and continuously improve content.
* Manage and maintain content within learning systems and support the creation of learning paths.
* Participate in strategic learning projects and knowledge implementation initiatives across the organization.