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LiveU is looking for a Salesforce Implementer to lead cross-functional Salesforce projects within the MIS department’s DARE team. This role supports the Product department’s roadmap, with an increasing focus on AI-driven capabilities and integration with internal systems. You will be responsible for delivering impactful solutions , ensuring architectural alignment, and driving collaboration across business, development, QA, and integration teams in a matrixed environment Key Responsibilities
* Manage end-to-end Salesforce project delivery—from scope to production rollout.
* Coordinate timelines, resources, risks, and dependencies using Agile methodologies.
* Collaborate with business stakeholders to collect, challenge, and translate requirements.
* Align delivery with internal MIS architecture, QA, and CI/CD standards.
* Monitor Salesforce trends and propose relevant innovations, especially around AI and automation.
* Contribute to backlog management, sprint planning, and continuous improvement efforts. About the DARE Team -DARE is the strategic execution arm of LiveU's MIS department, responsible for cross-platform Delivery , robust Architecture , platform Reliability (via the embedded QA team), and internal Enablement . The team leads enterprise system initiatives—Salesforce, ERP, automation, and AI—aligned with business and product goals.

Join LiveU Customer Success group and become part of professional, unique, and global team! In this position you will get to know all LiveU’s products and services, provide daily service and technical support for LiveU’s customers, communicate daily with the global support teams in LiveU and much more! Join the Team Behind the World’s Live Stories LiveU is a global leader in live IP-video solutions, trusted by broadcasters, sports organizations, content creators and public safety agencies in over 150 countries. Our technology is behind the scenes of some of the world’s most compelling live moments. We’re on a mission to create more value from video by making live production smarter, faster, and more efficient. Our powerful IP-video EcoSystem streamlines every stage of the workflow – from contribution and production to distribution. Our people are P.R.O.s, (Pioneering, Reliable, Open) fun loving, but professional – in short, they are good people to do good work with. If that sounds like something you’d like to experience first-hand, please do get in touch. Location : Israel, Kfar Saba Key Responsibilities:
* Provide exceptional customer service experience via phone, email, and online chat.
* Take ownership of the customer's requests and/or issues, troubleshoot, provide assistance and best practices.
* Escalate and engage other groups or teams within the company with newly discovered requests and/or issues.
* Work closely with numerous stakeholders and departments within the company (Sales, MIS, Operations and more)