לוח משרות דרושים מנהל IT בתל אביב יפו

Were looking for a talented IT Support to join our R&D team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:

Respond to requests for technical assistance (in person, via phone, email and ticket support center).
Diagnose and resolve technical hardware and software issues.
Install and troubleshoot end user equipment, software, hardware, multimedia and telecommunications systems.
Support IT purchasing upon demand.
Provide guidance, assistance, coordination and follow-up on client questions and problems.
Follow standard IT procedures, logging all IT interactions and administering helpdesk software.
Redirect issues to the appropriate resource.
Identify situations requiring urgent attention.

Were looking for an outstanding IT Technician
WHAT YOULL DO

Provide tier 1 support for all end users, both remotely and in person.
Diagnose and resolve technical issues, including those related to macOS, Windows, and Linux, audiovisual systems, office networks, peripherals, and software.
Participate in asset management activities related to both hardware and software.
Effectively collaborate with close stakeholders, such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees.
Draft and update detailed internal and end user facing documentation related to supported technologies and processes.
Set the highest standard for quality in all service desk activities, including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs.
Stay current on technologies used by the company and all internal changes.

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.


What youll do:

* Provide best-in-class IT support to our employees in HQ Tel Aviv Office.

* Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.

* Immediate support employees from home through remote takeover and training.

* Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.

* Assistance in inventory planning, purchasing, managing, monitoring and execution.

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams. This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT department—ensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals. Responsibilities
* Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
* Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
* Responsible of the company labs including user management, networking, auto provisions and maintenance
* Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
* Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
* Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
* Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
* Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
* Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
* Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
* Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
* Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.

About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position As an IT Specialist, you will be responsible to provide technical support and guidance to the Mindspace members and employees What you will be responsible for, mainly:
* Maintaining communication with the Global IT Director and ensuring that branch policies are in line
* Providing technical support and guidance to the Mindspace members and employees
* Integration of new technology systems throughout the Israel market
* Cisco Meraki Network administration - VLANs, Switches, MX, etc.
* Managing network printers - installing and configuring
* Maintain and operate conference rooms AV systems
* Documentation and developing training materials as needed to fulfill the project requirements. #LI-Onsite

We are actively seeking an adept and seasoned Senior Information Technology (IT) Manager to spearhead our IT division and steer our technological trajectory.
The ideal candidate will be a dynamic and strategic leader with a robust technical foundation, poised to oversee the conception, execution, and upkeep of our IT systems and infrastructure. As the Senior IT Manager, you will collaborate seamlessly with multifunctional teams to harmonize technology resolutions with corporate goals, all the while ensuring the dependability, security, and scalability of our IT operations.
Responsibilities:
Team Leadership: Lead and guide a team of proficient IT experts, encompassing system administrators, network engineers, and support personnel. Foster professional growth, administer performance evaluations, and cultivate a harmonious and motivated team environment.
Executive Liaison: Must have a positive attitude to respond to the technology requests from Executive Leadership with a smile and urgency.
Infrastructure and Systems Oversight: Supervise the formulation, implementation, and sustenance of the enterprise's IT infrastructure, spanning servers, networks, databases, and cloud services (AWS). Assure the unwavering availability, efficiency, and security of all IT systems.
IT Support: Manage the IT support domain, warranting swift and effective rectification of technical quandaries encountered by staff, thereby cultivating a gratifying user experience.
Cloud Operations Proficiency: Display proficiency in managing and upholding cloud infrastructure, together with a proven track record in optimizing cloud expenditure.
Incident Management: The candidate will be the quarterback to manage and respond to any infrastructure incidents.

We are seeking a Linux Administrator / Network Configurator to fill the role as Tech Ops Specialist - dynamic and challenging role providing critical technical support to customers .
If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!
A TechOps Specialist is responsible for managing deployed systems - including the hardware, software, and networking components.
Systems monitoring - continuously monitor the organization's systems to ensure they run smoothly and detect potential problems. Systems monitoring is responsible for collecting data on system performance, setting up alerts to notify them of any issues, and analyzing system logs to identify the root cause of problems. They also perform routine health checks to ensure that systems are healthy and functioning as expected.
Automation - automate processes and tasks to improve efficiency and reduce the risk of errors. Automation capitalizes on automating software deployments, backups, system updates, and other routine tasks such as system health checks and performance monitoring. Automation also frees up time for TechOps professionals to focus on more complex tasks.
Collaboration - work closely with other teams, such as development, DevOps, QA, and PM, to ensure that systems are aligned with business needs and goals. TechOps professionals also support other teams and act as a resource for technical issues and questions.
What will you do?
Provide technical support to customers worldwide
Solve networking technical issues
Bring up and maintain Linux servers
Troubleshoot complex technical issues
Deploying SW upgrades
Working with diverse teams to ensure customer satisfaction

We are seeking a Tech Ops Specialist for a dynamic and challenging role providing critical technical support to customers .
If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!
A TechOps Specialist is responsible for managing deployed systems - including the hardware, software, and networking components.
Systems monitoring - continuously monitor the organization's systems to ensure they run smoothly and detect potential problems. Systems monitoring is responsible for collecting data on system performance, setting up alerts to notify them of any issues, and analyzing system logs to identify the root cause of problems. They also perform routine health checks to ensure that systems are healthy and functioning as expected.
Automation - automate processes and tasks to improve efficiency and reduce the risk of errors. Automation capitalizes on automating software deployments, backups, system updates, and other routine tasks such as system health checks and performance monitoring. Automation also frees up time for TechOps professionals to focus on more complex tasks.
Collaboration - work closely with other teams, such as development, DevOps, QA, and PM, to ensure that systems are aligned with business needs and goals. TechOps professionals also support other teams and act as a resource for technical issues and questions.
What will you do?
Provide technical support to customers worldwide
Solve networking technical issues
Bring up and maintain Linux servers
Troubleshoot complex technical issues
Deploying SW upgrades
Working with diverse teams to ensure customer satisfaction

We are seeking a highly skilled and motivated IT Manager - ensuring that our information systems are highly secure and fully compliant which includes our employees' endpoint devices as well as our cloud based infrastructure. This will require working closely with our security team. If you are a highly motivated, organized, independent, self-starter who enjoys working in a dynamic, fast-paced environment, this is where you want to be!
HOW DO WE WORK?
We are a distributed team of more than 100 people, all working remotely and communicating partially synchronously (we usually overlap with our teams for 3/4 hours daily and are free to work on some of the tasks whenever it suits us best). We value open communication, proactivity, and work/life balance and we measure our freelancers on performance, rather than on the time spent on the job.
RESPONSIBILITIES:
Google Workspace & Collaboration Tools:
In-depth administration and configuration of Google Workspace (Gmail, Drive, Docs, etc.).
Manage user accounts, permissions, and implement security policies within Google Workspace.
Provide onboarding and ongoing support for employees with Workspace tools and collaboration workflows.
Remote Workforce Enablement:
Develop and implement secure remote access solutions (VPN, zero-trust models).
Troubleshoot connectivity and performance issues for employees working across diverse locations and time zones.
Experience using remote support tools (e.g., TeamViewer) to provide technical assistance to remote employees.
Endpoint Management:
Deploy and manage endpoint devices (laptops, desktops) ensuring secure configurations and patch levels.
Implement Mobile Device Management (MDM) solutions (such as Jump Cloud and Apple Business Manager - ABM) to manage and secure company-issued devices.
Collaborate with the security team to implement endpoint security solutions (EDR, antivirus, etc.).
IT Procurement & Asset Management:
Source, evaluate, and procure IT hardware and software aligned with company needs and budget.
Maintain comprehensive IT asset inventory and license management.
Cloud Infrastructure Management:
Proficient in Google Cloud Platform (GCP) administration, including provisioning, configuration, and optimization of cloud resources (compute, storage, networking).
Develop and enforce secure configurations for GCP environments and services.
Documentation & Process Improvement:
Create and maintain clear documentation for IT systems, processes, and user guides.
Identify and implement process improvements to enhance efficiency and streamline IT operations.

We are looking for a talented and experienced Sr. IT Expert to help us develop our Global IT team, lead the global IT activity, and bring it to new heights.
This position combines hands-on and management tasks.
Description:
Maintain and develop our global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Cloud Ops and Security teams to implement our access policy
MDM (Jamf, Intune): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation projects.
Our technology stack includes:
Office 365, AD (Hybrid with Azure AD), Mac OS, Windows, Office 365, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.

We are looking for an IT support engineer to help build a robust service that enables trusted cancer diagnostics for all.
Responsibilities:
Maintain and improve the technology used by the company
Manage endpoints, servers, and services
Participate in equipment purchase
Collect evidence (logs and metrics) to comply to the standards Ibex adheres to
Test and examine staff complaints and support teams to remediate
Ensure that systems are safe and secure against cybersecurity threats

Our company develops state-of-the-art artificial intelligence SaaS solutions for cancer diagnostics.
Our cutting-edge technology is transforming the diagnosis of cancer, leading to rapid and accurate decision making and providing new diagnostic insight to enable precision medicine.
Our company is a well-funded start-up with global presence and headquarters in the USA and Israel.
Our world class team of researchers, engineers and medical experts is growing, as is our customer base, and we continue to invest in the success of our customer to maximize the impact on patient care.
If you are an outstanding professional, passionate about your work, a team player and want to make a difference in the lives of millions of people Come join us!
Responsibilities:
We're looking for a motivated and experienced Senior Director of Services and Support to lead the implementation, services and technical support for our customers throughout their journey with us.
The role will require the successful individual to work closely with the Customer Success team to establish positive relationships with customers, optimize customer deployments and lead customer support, accelerate projects and provide customer input to internal Product and R&D teams.
As Senior Director of Service and Support, you will be responsible for:
Driving quality and planning at the customer site to ensure all installations and upgrades are well managed and the customer enjoys a positive experience of working with our products and personnel.
Partner with Customer Success to assist in providing the best support to customers and partners.
Provide strong project management to plan, monitor and track customer projects and accounts.
Provide ongoing technical and product support (levels 1 to 3) to partners, customers and users .
Serve as primary contact of on-boarding of new customers and research partners.
Proactively identify opportunities for improvement and resolve issues.
Represent the voice of the customer/partner to provide input into the product
development and sales process.

We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams.

This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT departmentensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals.

Responsibilities

Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
Responsible of the company labs including user management, networking, auto provisions and maintenance
Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.

We are seeking an IT Infra Virtualization and cloud engineer to join our infrastructure department. The ideal candidate should have at least five years of experience in VMWARE, AWS, and networking topology. The candidate should be proficient in Linux. Knowledge of Git, Jenkins/GitHub Actions, Bash, and Python will be considered an advantage. We offer professional growth and development opportunities. If you meet the qualifications and are passionate about working with cutting-edge technology, please submit your resume and cover letter for consideration.

Responsibilities:

Oversee all aspects of the companys IT infrastructure, including systems and SaaS services.
Manage physical servers, virtualization systems, storage systems, and backups.
Provide internal support for company employees.
Expertise in servers, virtualization, cloud systems, backups, and related technologies.
Supervise and monitor the virtual infrastructure, primarily centered around VMWare virtual environments.
Manage both on-premises (co-location) and cloud-based infrastructure.
Administer external server farms and Disaster Recovery (DR) plans.
Collaborate closely with cross-functional teams to guarantee the reliability and scalability of our systems.
Diagnose and resolve technical issues related to the infrastructure.

As a leader in IT, you will play a pivotal role in transforming our IT team by leveraging your vision and thought leadership to inspire change at all levels. You will collaborate with cross-functional teams across IT and business functions to drive process automation, efficiency, scalability, and consistency, ultimately supporting our company's growth. This role demands the ability to lead through influence, manage complex processes, and oversee timelines across competing programs and initiatives. Your strong technical expertise and passion for engineering, operations, and customer service will be essential as you lead an organization delivering projects with high business value and cost-effective solutions.

Your Impact

Strategic Leadership and Comprehensive Accountability: Take complete ownership of the IT ecosystem, covering Endpoint Engineering, Service Desk, Engineering Labs and Field Operations for our Tel Aviv office - Serve as a strategic ally to internal and external stakeholders by setting priorities and ensuring that IT initiatives align with organizational objectives
Stakeholder Collaboration and Expert User Support - Deliver top-tier support across various platforms like Mac, Windows, Chromebooks, and Mobile Devices - Consistently interact with stakeholders to obtain feedback and adapt IT solutions - Ensure customer satisfaction through exceptional technical assistance