דרושים » אדמיניסטרציה » Senior Customer & Account Specialist, Oncology

we offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:

* Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
* Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
* Providing support to HCPs in optimizing patient outcomes
* Delivering lectures to HCPs (according to the MC terms).
* Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
* Developing new initiatives.
* Establishing collaborations and fostering professional relationships with HCPs.
* Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
* Taking an active role in team/unit projects.
* Maintaining open communication with other functions within the company regarding the team's products.
* Attending conferences in Israel and overseas.
City:
Petah Tikva

We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
The Sales Team Lead is responsible for managing a field and office-based sales team, selling products to physicians. The role includes leading daily hands-on commercial activities and closely managing and motivating the team to achieve strong sales performance.
Responsibilities:
Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
Providing support to HCPs in optimizing patient outcomes
Delivering lectures to HCPs (according to the MC terms).
Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
Developing new initiatives.
Establishing collaborations and fostering professional relationships with HCPs.
Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
Taking an active role in team/unit projects.
Maintaining open communication with other functions within the company regarding the team's products.
Attending conferences in Israel and overseas.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Customer & Account Specialist to promote the company's products in the rare disease area. Communicate with HCPs in the Center-South area ( mainly endocrinologists, Family physicians) The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.

Responsibilities:

* Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
* Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
* Providing support to HCPs in optimizing patient outcomes
* Delivering lectures to HCPs (according to the MC terms).
* Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
* Developing new initiatives.
* Establishing collaborations and fostering professional relationships with HCPs.
* Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
* Taking an active role in team/unit projects.
* Maintaining open communication with other functions within the company regarding the team's products.
* Attending conferences in Israel and overseas.


City:
Petah Tikva

We offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 35 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Senior Customer & Account Specialist to promote the company's products. Communicate with HCPs in the South area (mainly cardiologists, endocrinologists, Family physicians) The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.
Responsibilities:
Promoting the company's products in the field, based on the Business Unit strategy and work plan. Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the team leader. Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with team leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs. Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva. Territory and customers "mapping"- Mapping HCPs influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the team leader and strategy. Teamwork- share practice, constant reflection, and feedback on field work with team members and the team leader.
* Organizing appointments and meetings with specific HCPs.
* Support HCP's decision to optimize patient outcomes in an ethical way.
* Giving lectures to physicians and medical personnel (according to the MC terms).
* Raise awareness of the unit's products and scientific updates (EBM).
* Meeting both the business and scientific needs of healthcare professionals.
* Development of new initiatives, both personal in the territory and at the team level.
* Creating collaborations and establishing professional relationships with HCPs and HFs.
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
* Open communication with customers and the companys functions regarding the team's products.
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
* Report any safety information received during work to the Pharmacovigilance Department
* Attending conferences in Israel and overseas
City:
Petah Tikva

We seek a Senior Customer & Account Specialist to promote the company's products.
Communicate with HCPs in the South area ( mainly cardiologists, endocrinologists, Family physicians)
The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.
Responsibilities:
Promoting the company's products in the field, based on the Business Unit strategy and work plan.
Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader.
Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs.
Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva.
Territory and customers "mapping"- Mapping HCPs influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy.
Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us! Medison Israel is looking for a Sales Representative. This role includes Sales to dermatologists, plastic surgeons, and physicians for aesthetics use in private clinics in the southern area of Israel.

Responsibilities:

* In-depth knowledge of the market and competitors.
* In-depth understanding of products and full portfolio.
* Establishing personal relationships with existing customers and identifying and recruiting new customers.
* Identifying customer needs and finding applicable solutions.
* Selling products to physicians who perform injection procedures at their private clinics and medical centers.
* Participating in conferences and workshops in Israel and abroad.

City:
Petah Tikva

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 30 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us! We are looking for a professional to drive AI and business transformation initiatives, combining strategic thinking, execution discipline, and strong cross-functional stakeholder management. This role will play a key part in shaping and driving AI-enabled transformation across the organization, working closely with business, product, AI, and IBT teams to translate strategic priorities into clear execution plans, adoption frameworks, and measurable business impact. The role will be responsible for driving transformation execution governance, including initiative prioritization, business process understanding, dependency management, meeting outcomes, follow-up cadence, risk tracking, and cross-functional accountability across strategic initiatives.

Responsibilities:

* Drive AI and business transformation initiatives from strategy into structured execution.
* Work closely with business, product, AI, and IBT stakeholders to shape AI-driven capabilities and adoption processes.
* Lead transformation execution governance, including planning, prioritization, follow-up, dependency management, and execution rhythm.
* Translate business priorities into actionable plans, clear workstreams, and measurable outcomes.
* Define KPIs, ROI models, and cost-related considerations to support decision-making and value realization.
* Identify risks, gaps, dependencies, and blockers, and ensure timely escalation and resolution.
* Build and implement transformation processes, governance structures, and execution frameworks.
* Support senior stakeholders with clear communication, structured updates, and presentation materials.
* Drive cross-functional alignment and accountability across multiple teams and initiatives.

City:
Petah Tikva

Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!

If youre interested in working at us, please apply, and we will get in touch.

What You Will be Doing

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

Required Account Executive SMB- Israel
Whats the job?
You know those people who get a great career opportunity at the perfect time and change their lives?
Now its your chance to be one of them!
If you are looking for a challenging role that includes sales, products, business development and a chance to upward growth into management?
Then look no further!
As our face and the first point of contact with our customers, you will have direct influence on our development and expansion! With us, the sky's the limit!
Become a product expert and an expert in consulting businesses from a wide variety of industries! With all these important insights you will become the link between the product, the market and all departments!
This position is for superstars who are looking to become involved in the customers journey, sales process, customer success, product teams.
The perfect candidate will be able to grow within the company while deepening their knowledge and experience about the market and its needs in relation to our life changing product!
As an Account Executive your role includes managing your own account pipeline, contributing to the teams pipeline and becoming a valuable part of the product team.
What you'll be doing:
You will become a product expert!
The Account Executive position is a quota-carrying position; you will own the full sales cycle
Be the companys eyes - No one in the company knows our clients better than the Sales team
Be the face of the company - we are known for our outstanding customer service and approach
Influence the product in the light of client demands and needs
Cross department involvement and information sharing
Initiative independence and ownership.

We are looking for a Hebrew Speaking Customer Support Specialist to assist our customers with technical problems when facing our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

What youll be doing:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions or escalate to the appropriate department if necessary.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Document all customer interactions and resolutions accurately and thoroughly in the companys CRM system.
Collaborate with other teams, including sales, marketing, and product development, to address customer issues and improve overall customer satisfaction.
Proactively identify opportunities to enhance the customer support process and contribute to continuous improvement initiatives.
Assist in the development of support materials, such as FAQs and knowledge base articles, to empower customers to self-serve when possible.