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We are seeking a Head of Revenue Operations (Billing & Monetization) to own and scale our end-to-end Order-to-Cash lifecycle. This role is responsible for ensuring that all revenue-generating activities are accurately captured, billed, reconciled, and collected while building the systems and processes that power our revenue engine.
Sitting at the intersection of Finance, Product, Engineering, Customer Success, and Operations, this role will own the design, integrity, and scalability of our billing infrastructure and monetization logic. This is a high-impact role for someone who combines financial rigor, operational ownership, and systems thinking, and is excited to build and optimize revenue processes in a fast-growing fintech environment.
Your Arena - Know your impact:
Revenue Engine & Order-to-Cash
Own the full Order-to-Cash lifecycle, from transaction creation to billable event creation to cash collection
Ensure accurate conversion of product activity into billable and collectable revenue
Oversee all billing flows, including disputes managed, success-based fees, and other monetization models
Identify and eliminate revenue leakage across systems and processes
Billing Infrastructure & Monetization Logic
Define and own billing logic, pricing implementation, and revenue data flows
Partner with Product and Engineering to build scalable billing systems
Act as the business owner of the billing infrastructure across all platforms
Revenue Reconciliation & Controls
Establish and maintain robust reconciliation processes across product, billing, and financial systems
Ensure data integrity and alignment between operational events and financial records
Build controls to guarantee the completeness and accuracy of revenue
Cross-Functional Revenue Operations
Work closely with Customer Success and Operations to validate billing drivers (e.g., dispute volumes, client activity)
Partner with Finance on revenue recognition and reporting
Serve as the central point of ownership for all revenue-related processes
Systems, Automation & Insights
Build scalable processes, dashboards, and tools for revenue tracking and validation
Implement automation for anomaly detection and revenue reconciliation
Provide actionable insights to leadership to improve revenue predictability and operational efficiency.