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We're seeking a technically curious and proactive IT Support & System Administrator to play a key role in supporting and enhancing Fiverr's IT ecosystem. This is an excellent opportunity for an early-career IT professional who wants to grow their skills in a dynamic, global tech company. You'll work hands-on with modern IT systems, contribute to automation initiatives, and be part of a team that values innovation and continuous improvement. As our IT Support & System Administrator, you’ll play a key role in maintaining system reliability and supporting our global workforce, and helping to build solutions that make everyone's work easier. This role offers significant growth potential and the chance to make a real impact on how we operate.

What am I going to do?:
System Administration & Support
* Administer and operate SaaS platforms in an enterprise environment.
* Manage user lifecycle, permissions, and access controls across systems.
* Support endpoint management (MDM), including device setup, configuration, and troubleshooting
* Ensure operational stability of IT systems and provide structured support to a global workforce.
* Maintain asset inventory and track hardware/software lifecycle management IT Infrastructure & Operations
* Support office and remote IT infrastructure, including network connectivity, Wi-Fi, and secure access solutions.
*  Assist with SSO/MFA enforcement according to defined security standards
* Conduct routine system checks, updates, and preventive maintenance
* Document IT processes, create SOPs, and maintain knowledge base articles
* Participate in IT security audits and access reviews Automation & Improvement
* Assist in building and maintaining internal IT tools, scripts, and workflow automations
* Take ownership of existing automation projects, ensuring they remain functional and up-to-date
* Identify opportunities to streamline repetitive tasks through automation
* Collaborate with the Cloud Engineering team on technical projects and system improvements User Support & Training
* Provide technical guidance and support to employees on IT systems, tools, and best practices
* Troubleshoot issues with a service-oriented and professional approach.
* Create and deliver training materials for new tools and system updates
* Collaborate with teams to understand operational needs and improve IT support experience.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or special needs.

We're seeking a technically curious and proactive IT Support & System Administrator to play a key role in supporting and enhancing our company's IT ecosystem. This is an excellent opportunity for an early-career IT professional who wants to grow their skills in a dynamic, global tech company. You'll work hands-on with modern IT systems, contribute to automation initiatives, and be part of a team that values innovation and continuous improvement.
As our IT Support & System Administrator, youll play a key role in maintaining system reliability and supporting our global workforce, and helping to build solutions that make everyone's work easier. This role offers significant growth potential and the chance to make a real impact on how we operate.
What am I going to do?
System Administration & Support
Administer and operate SaaS platforms in an enterprise environment.
Manage user lifecycle, permissions, and access controls across systems.
Support endpoint management (MDM), including device setup, configuration, and troubleshooting
Ensure operational stability of IT systems and provide structured support to a global workforce.
Maintain asset inventory and track hardware/software lifecycle management
IT Infrastructure & Operations
Support office and remote IT infrastructure, including network connectivity, Wi-Fi, and secure access solutions.
Assist with SSO/MFA enforcement according to defined security standards
Conduct routine system checks, updates, and preventive maintenance
Document IT processes, create SOPs, and maintain knowledge base articles
Participate in IT security audits and access reviews
Automation & Improvement
Assist in building and maintaining internal IT tools, scripts, and workflow automations
Take ownership of existing automation projects, ensuring they remain functional and up-to-date
Identify opportunities to streamline repetitive tasks through automation
Collaborate with the Cloud Engineering team on technical projects and system improvements
User Support & Training
Provide technical guidance and support to employees on IT systems, tools, and best practices
Troubleshoot issues with a service-oriented and professional approach.
Create and deliver training materials for new tools and system updates
Collaborate with teams to understand operational needs and improve IT support experience.

Required System Administrator
We are looking for a technically driven and naturally curious professional who communicates clearly and works well with others, builds strong relationships, simplifies complex issues, documents work effectively, and takes a proactive and adaptable approach to problem-solving.
The position includes:
Build, maintain, and support mission-critical, highly available VMware-based environments running Windows systems
Manage Active Directory across all customer environments, including user accounts, security groups, group policies, permissions, and access control
Monitor the health and availability of customer production environments, identify issues, respond to alerts, and ensure system uptime
Handle the full lifecycle of SSL certificates, including renewals, installation, and ongoing monitoring across environments
Implement, document, and audit firewall rules to ensure proper access control and security compliance
Configure and maintain load balancer settings and DNS records across customer environments
Perform ongoing server maintenance, including Windows Server updates, patching, reboots, and health checks
Contribute to standardizing IT processes and improving operational consistency across regions
Document recurring tasks and create runbooks to ensure processes are repeatable and auditable
Configure and maintain physical IT infrastructure, including servers, storage systems, firewalls, and networking components.

We are seeking a Global IT Manager to lead and evolve our companys worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment.
As the Global IT Manager, you will act as our companys primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives.
You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.
What am I going to do?
Lead, mentor, and grow our companys global IT team, including regional IT leads, support engineers, and specialists.
Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
Define and optimize global IT processes, documentation, and KPIs.
Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
Serve as the escalation point for complex technical and operational issues.
AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
Manage IT budgets, vendor relationships, and procurement processes.

we are seeking a globally distributed helpdesk team. This role requires strong leadership, a service-first mindset, and operational excellence in a fast-paced environment.

Key Responsibilities
Lead, mentor, and develop IT support engineers across multiple time zones
Serve as the primary escalation point for Tier-2 issues and complex employee cases
Define, track, and act on IT support KPIs to drive continuous improvement
Oversee global desktop, endpoint, and application support (Windows & macOS)
Manage IT procurement, vendor relationships, contracts, and SLAs via NetSuite
Partner with HR, Finance, and Security on onboarding/offboarding and access management
Ensure effective use of core tools: Jira, Okta/Azure AD, Kandji/Intune, Google Workspace, M365

We are looking for a technically driven and naturally curious professional who communicates clearly and works well with others, builds strong relationships, simplifies complex issues, documents work effectively, and takes a proactive and adaptable approach to problem-solving.
The position includes:
Build, maintain, and support mission-critical, highly available VMware-based environments running Windows systems
Manage Active Directory across all customer environments, including user accounts, security groups, group policies, permissions, and access control
Monitor the health and availability of customer production environments, identify issues, respond to alerts, and ensure system uptime
Handle the full lifecycle of SSL certificates, including renewals, installation, and ongoing monitoring across environments
Implement, document, and audit firewall rules to ensure proper access control and security compliance
Configure and maintain load balancer settings and DNS records across customer environments
Perform ongoing server maintenance, including Windows Server updates, patching, reboots, and health checks
Contribute to standardizing IT processes and improving operational consistency across regions
Document recurring tasks and create runbooks to ensure processes are repeatable and auditable
Configure and maintain physical IT infrastructure, including servers, storage systems, firewalls, and networking components.

we are looking for a Director of Global IT Ops.
The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence.
This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.
Responsibilities:
Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.
Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.
Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.
Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.

The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence. This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.
Responsibilities
Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.
Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.
Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.
Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.