דרושים » מחשבים ורשתות » IT Support Specialist

'our company means creation. Therefore, our goal is to lead the information systems market and to create relevant and precisely adapted technological solutions to the business needs of our customers. We are looking for an IT Support Specialist, full time job. Haifa. Client's site. Responsibilities:
* Provide first and second-level Technical Support for employees.
* Handle day-to-day global IT service desk operations, including hardware and software setup, account troubleshooting, and end-user support.
* Manage the onboarding and offboarding process for employees, including IT equipment provisioning, SSO setup, and license assignment.
* Administer user accounts, passwords, security policies, and backup systems.
* Troubleshoot and resolve client-side networking and connectivity issues (e.g., VPN, video conferencing).
* Provide support for peripheral hardware including printers, docking stations, monitors, and external devices.
* Support infrastructure projects and digital applications tickets - 1st tier support, and manage Windows-based endpoints.
* Serve as the primary technical contact for shore-based office users.
* Maintain accurate IT asset inventory and ensure up-to-date documentation.

'our company' means creation. Therefore, our goal is to lead the information systems market and to create relevant and precisely adapted technological solutions to the business needs of our customers. We are looking for a Pc Technician and Help desk, to support and manage incidents, problems and IT related enquiries for our clients. Full time / part time position in Karmiel area.?Key Responsibilities:
* Support users on end user devices, software products, and office technology.
* Duties include resolving Help desk tickets, maintaining hardware, troubleshooting and resolving user issues.
* Working with management to prioritize work, researching technology solutions, tracking inventory and assets.
* Ensuring security and maintenance of shared technology equipment and onboard new employees.
* Referrals for assistance in solving problems, support for Win operating systems, user management in Active Directory, Exchange mail servers, etc.

We are seeking a highly skilled Global IT Manager to join our global medical device company. The successful candidate will lead IT operations with a strong focus on cybersecurity, cloud infrastructure, service delivery, helpdesk management, and project execution. This role is critical to ensuring our IT systems remain secure, efficient, and future-ready, supporting our mission to deliver innovative healthcare solutions worldwide.
What you will be doing {responsibilities and duties}:
IT Operations & Infrastructure
Manage and optimize IT infrastructure, including servers, networks, cloud platforms, and enterprise systems.
Ensure system availability, performance, and scalability to support business growth.
Guarantee compliance with corporate IT policies and medical device industry regulations.
Cybersecurity
Lead the companys cybersecurity strategy, policies, and tools to safeguard sensitive medical and business data.
Conduct regular risk assessments, vulnerability scans, and penetration testing.
Oversee incident response, disaster recovery, and business continuity planning.
Cloud & Service Management
Manage cloud environments (Azure/AWS/Google Cloud), ensuring security, cost optimization, and scalability.
Implement service-oriented IT processes (ITIL framework) to imprve reliability and efficiency.
Oversee vendor and service provider relationships.
Helpdesk & Organizational Service Framework
Lead and develop the IT Helpdesk function, ensuring excellent user support and service quality.
Establish and manage an organizational service framework to define, monitor, and improve IT service levels (SLAs/OLAs).
Drive continuous improvement in IT support processes, knowledge base, and self-service tools.
Innovation & Technology Enablement
Identify, evaluate, and introduce emerging technologies to enhance IT operations, security, and user experience.
Promote automation, AI-driven tools, and modern collaboration platforms to streamline IT services.
Act as a technology champion, driving innovation across the organization.
Project Management
Lead cross-functional IT projects from initiation to delivery, ensuring on-time and on-budget execution.
Collaborate with business leaders to align IT initiatives with corporate strategy.
Drive digital transformation projects to enhance collaboration, security, and productivity.
Leadership & Team Management
Supervise and mentor IT team members, including infrastructure and helpdesk staff.
Foster a culture of accountability, continuous improvement, and knowledge sharing.
Build strong relationships with global IT counterparts and local business leaders.
Working according to Insightec Quality Policy, relevant Quality Procedures & Standards, and privacy & safety rules

Pikoya is a digital media and gaming company that develops online content, large-scale web products, and ad-tech solutions serving millions of monthly users. We operate a diverse ecosystem of products, services, and data workflows, where DevOps plays a critical role in ensuring system reliability, fast delivery cycles, and seamless operation across our infrastructure. We’re looking for a hands-on, independent DevOps Engineer to lead the company’s cloud infrastructure and operations. This is a standalone position for someone with at least two years of practical experience managing cloud environments end-to-end. You’ll take full ownership of Pikoya’s AWS infrastructure, ensuring system security, performance, and reliability. You’ll work closely with developers and product managers, bridging development and operations, while driving automation and scalable solutions.



Responsibilities:

* Manage and optimize the company’s AWS infrastructure.
* Configure and monitor product firewalls and security tools.
* Lead product deployments and updates.
* Perform Java profiling (CPU & memory), analyze bottlenecks, and optimize system performance.
* Build and maintain an advanced monitoring system for the company’s products, covering performance, availability, and key metrics.
* Write scripts to automate infrastructure and operational tasks.
* Collaborate with developers and product teams on CI/CD and infrastructure.

Advantages:

* Experience with performance profiling or monitoring tools.
* Ability to write production-level code (e.g., in Java, Python, or similar).
* Familiarity with MySQL.

What We Offer:

* A central, high-impact role in a growing company
* Full ownership of the DevOps domain.
* Exposure to real production challenges in high-scale environments.
* A friendly team, real autonomy, and space to grow.