דרושים » מחשבים ורשתות » Head of IT

We're looking for a Director of IT to lead our global IT operations and be a key partner in building OS - our Operating System. This role owns IT operations across all Port offices (Tel Aviv, US, and remote) while driving IT strategy and standards company-wide.
As we scale rapidly, we need a leader who can deliver exceptional IT support, seamless onboarding experiences, and reliable technology infrastructure across our global team. You'll lead the IT organization, manage a distributed team, and partner with the CIO to build scalable IT systems that ensure every employee-regardless of location-has the technology foundation they need to succeed.
This is a hands-on leadership role for someone who can balance operational excellence with strategic thinking. You'll manage immediate IT needs while building the processes, policies, and tooling that let us scale smoothly. Based in our Tel Aviv headquarters, you'll work closely with engineering, product, and business teams while leading IT operations globally.
What you'll do:
IT Operations & Support Leadership
Lead global IT operations across all our offices (Tel Aviv, US, UK) including helpdesk, onboarding/offboarding, hardware, and infrastructure
Manage the IT team ensuring consistent service delivery across timezones
Oversee employee technology lifecycle and ensure smooth onboarding/offboarding globally
Manage office IT infrastructure including networking, conference rooms, and physical security across all locations
Establish IT service commitments (SLAs) and track performance metrics
Build strong stakeholder relationships and proactively address technology needs
Use data to prioritize automation and plan team capacity
Champion "opinionated IT"-helping employees understand the best way to work, not just fixing problems
Create training materials, how-to guides, and best practices for productivity tools
Build self-service resources to reduce reactive support burden
Document IT processes and be the example of "how we help others"
Design and implement IT automation for onboarding, access provisioning, and monitoring
Build processes that scale as we grow
Vendor & Compliance:
Manage vendor relationships for IT services globally (including regional vendors)
Oversee IT asset lifecycle and maintain accurate inventory across all locations
Ensure all IT operations meet SOC2, ISO 27001, and FedRAMP compliance requirements globally
Partner with Security team on device security and access controls worldwide
Who you'll work with:
You'll report to the CIO and manage the global IT team. Based in Tel Aviv, you'll partner closely with Security, HR, Facilities, and Finance teams across all our locations.

We are seeking a hands on Chief Information Security Officer (CISO) and Head of IT to own the security and internal technology of all assets, including our global SaaS platform, corporate IT, data, identities, and cloud infrastructure. This role carries end-to-end responsibility for protecting an industry-leading B2B product, operating secure and reliable IT at global scale, and ensuring compliance in a multi-region organization. The role combines deep hands-on involvement with a clear understanding of the broader business impact of security and IT decisions.
What Youll Do
Own end-to-end security for all assets: global SaaS platform, cloud infrastructure, data, identities, and corporate IT.
Lead security strategy and execution, staying hands-on in critical areas while balancing risk, velocity, and business impact.
Run security operations, including incident response, vulnerability management, monitoring, and secure SDLC practices.
Own compliance and audits (SOC 2, ISO 27001, FedRAMP), from readiness through ongoing operation.
Lead and scale the Security, IT, and GRC teams.
Partner with peers to embed security into company-wide decisions.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We are seeking a Global IT Manager to lead and evolve our companys worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment.
As the Global IT Manager, you will act as our companys primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives.
You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.
What am I going to do?
Lead, mentor, and grow our companys global IT team, including regional IT leads, support engineers, and specialists.
Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
Define and optimize global IT processes, documentation, and KPIs.
Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
Serve as the escalation point for complex technical and operational issues.
AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
Manage IT budgets, vendor relationships, and procurement processes.

We are seeking an enthusiastic, collaborative, and highly motivated Hands-On IT Manager to join our company. The ideal candidate thrives in a fast-paced environment and welcomes new challenges every day.
The IT Manager will report directly to the Director of Infrastructure Engineering and will be managing our IT systems and will provide global IT support. In addition, they'll be responsible for implementing and enforcing information technology policies and tools per standards and managing inventory and licensing.

Responsibilities:
Support end users with patience and professionalism, ensuring a helpful and service-minded approach.
Manage the IT staff globally.
Manage the IT Budget.
Manage information technology and computer systems, track, research, evaluate, and maintain hardware and software inventory.
Maintain essential IT operations, including operating systems, asset management tools, applications, email systems, laptops, meeting rooms, software, and hardware.
Design, develop, implement, and coordinate systems, policies, standards, and procedures.
Handle business-critical IT tasks and systems administration.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Identify problematic areas and implement strategic solutions in time.
Lead projects, methodologies, and key responsibilities within a larger business initiative.

We are looking for an experienced IT & IS Department Manager to lead our global IT & IS functions. This role is responsible for all information technology operations, infrastructure, cybersecurity controls, service delivery, enterprise applications, and digital enablement across the organization. This is a senior leadership role, reporting directly to the CFO, and managing a team of ~20 IT professionals.
Location: Tel Aviv
Responsibilities:
IT Operations & Infrastructure Ownership - Oversee IT daily operations, including network, servers, cloud environments, cybersecurity controls, and communication systems. Lead maintenance, monitoring, patch management, and uptime management across all sites.
IT Governance, Information Security & Compliance - Implement and enforce IT policies, access management practices, disaster recovery procedures, and backup plans. Oversee the external CISO work.
Information Systems & Applications - Oversee the performance, lifecycle and availability of ERP, CRM and other organizational applications. Mange upgrades, integrations and cross-functional digital requirements; Collaborate with companys units to ensure systems meet business needs and support process efficiency.
Project and Vendor Management - Lead infrastructure projects, information systems projects, technical upgrades, cybersecurity improvements, hardware refreshes, and user-technology enhancements. Define scope, timelines, and budgets for IT initiatives; ensure on-time and on-budget delivery. Manage relationships with technology vendors, integrators, and outsourcing partners.
Leadership & Department Management - Lead and manage the global IT &IS team (approx. 20 employees), including system administrators, IS personnel, programmers, helpdesk, and infrastructure engineers. Define departmental goals, KPIs, procedures, and performance standards.

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement-capable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.

We are currently seeking a skilled and dynamic Director of IT & Security to lead our IT department, managing on-prem and cloud infrastructure of the company.

In this pivotal role, you will lead the companys IT and Security strategy, overseeing both on-premises and cloud environments to ensure a robust, secure, and scalable infrastructure. Youll manage the full spectrum of IT operations, from system architecture and cybersecurity to vendor management and process optimization, ensuring business continuity and efficiency across all global sites.

Responsibilities
Oversee IT operations and supervise systems and IT staff both on-premises and cloud.
Maintain and preserve a 24/7 production environment.
Plan and manage the company's physical infrastructure and network design.
Develop, manage, and track the IT department's annual budget including infrastructure, Software & Hardware in cloud and various geographical locations.
Create and maintain processes and standards for selection, implementation, and support of systems.
Lead the company Cyber security, operational and projects wise.
Oversee the company's cybersecurity strategy, operations, and project execution.

we are an AI lab specializing in efficient, optimized models that enable groundbreaking consumer experiences. We leverage advanced training and inference capabilities alongside cluster reliability to push the boundaries of generative AI. At the core of this vision is a belief that intelligence should fuel creativity. Were backed by top-tier investors, working with global partners, and growing fast.
Why join us?
Build the Foundation: Take full ownership of the IT infrastructure in a high-growth AI lab where tech is at the core of everything we do.
Work with the Best: Support and collaborate with top-tier AI researchers and engineers in a low-bureaucracy, high-impact environment.
Cutting-Edge Stack: Manage a modern, cloud-native environment with the latest Apple hardware and SaaS integrations.
Professional Growth: Gain deep exposure to IT Security and automated workflows in one of the most exciting sectors in tech today.
What you'll do:
Hands-on IT Management: Lead the full lifecycle of IT equipment and office hardware-from procurement and provisioning to troubleshooting and maintenance.
System Integrations: Build and maintain seamless connections between our internal tools using Webhooks and APIs.
SaaS Administration: Manage and optimize our cloud-based platforms, with a focus on Google Workspace and productivity tools.
Security & Compliance: Implement and monitor IT security protocols to ensure our environment remains secure and trustworthy.
Onsite Support: Provide high-level technical support for our team, ensuring every workstation and system is performing at its peak.

We are seeking a proactive and skilled IT Specialist to develop and manage our internal IT ecosystem. This encompasses responsibilities ranging from employee onboarding, asset management, and secure access provision, to contributing toward the achievement of SOC 2 compliance objectives. This role is positioned at the nexus of IT, security, and DevOps, requiring close collaboration with the engineering team to ensure secure and productive operations as the company expands. Candidates who possess a strong dedication to IT operations, security hygiene, and optimizing internal systems for seamless efficiency will find this a substantial opportunity to assume ownership and advance professionally within the organization.
Responsibilities:
Manage all internal IT operations, including onboarding/offboarding processes, device provisioning (primarily Mac-based), and software lifecycle management.
Administer identity and access utilizing JumpCloud, which includes Single Sign-On (SSO) and Security Assertion Markup Language (SAML) integrations with Google Workspace and various Software as a Service (SaaS) tools.
Oversee office infrastructure, including Virtual Private Networks (VPNs), Wi-Fi connectivity, and video conferencing systems across all corporate locations.
Establish and enforce stringent policies concerning device security, access control mechanisms, and patch management protocols.
Maintain accurate hardware and software inventories, streamline procurement workflows, and manage vendor relationships.
Provide support for SOC 2 initiatives through the meticulous documentation of controls and close collaboration with the DevOps team on access management practices.
Acquire expertise in and support cloud identity management platforms (such as AWS IAM/Identity Center, Azure Entra ID, or GCP IAM).