Manager of Customer Delivery

לפני 4 שעות

Manager of Customer Delivery

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a Manager of Customer Delivery.
The Customer Delivery Manager plays a key role in the Sales organization, ensuring the smooth and successful onboarding of new merchants onto our fintech platform.
You will lead a team responsible for managing the technical and operational delivery of merchant integrations; bridging the gap between Sales, Product, and Engineering.
This role requires a strong mix of commercial acumen, data-driven decision making, and delivery excellence. Youll ensure that each onboarding project is executed efficiently, supports the companys revenue goals, and delivers measurable client value.
Key Responsibilities:
1. Team and Project Leadership
Lead a team of Customer Delivery Managers responsible for onboarding new merchants and partners.
Manage end-to-end delivery timelines, ensuring smooth implementation of our payment and fintech solutions.
Act as the main escalation point for onboarding challenges, driving fast resolution and maintaining client confidence.
Oversee multiple projects simultaneously, ensuring consistency, quality, and operational readiness.
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team.
2. Commercial Orientation
Work closely with Sales leadership to align delivery priorities with commercial goals and revenue targets.
Support the sales process by providing input on delivery feasibility, timelines, and scope.
Identify opportunities for upsell, cross-sell, and long-term value creation during the onboarding process.
Monitor project profitability and resource efficiency, ensuring commercial objectives are met.
Partner with the Revenue Operations team to forecast delivery capacity and improve sales-to-delivery handover.
3. Data Analytics & Performance Optimization
Leverage data and analytics to measure delivery performance, merchant onboarding speed, and activation success rates.
Develop dashboards and reports to track key onboarding KPIs (e.g., time-to-go-live, merchant activation rate, issue resolution time).
Analyze trends and identify process bottlenecks using data insights, driving operational improvements.
Collaborate with cross-functional teams to translate analytics into actionable strategies that enhance merchant experience.
Use a data-driven approach to optimize workflows, improve efficiency, and reduce onboarding friction.
4. Cross-Functional Collaboration
Act as the key link between Sales Engineering, Account Managemnt, Product, Compliance, and Operations teams.
Ensure seamless coordination of technical integrations and merchant readiness.
Contribute to product feedback loops by sharing client and onboarding insights with Product and Engineering teams.

Requirements:
Experience: 57 years in customer delivery, implementation, or account managment roles in fintech, payments, or SaaS, including at least 2 years in a team lead or managerial capacity.
Commercial Mindset: Proven ability to align delivery initiatives with revenue targets and business growth objectives.
Analytical Skills: Strong data-driven approach; proficiency in data visualization and analytics tools (e.g., Excel, Looker, Tableau, and HubSpot dashboards).
Technical Acumen: Understanding of API integrations, payment flows, and merchant onboarding processes.
Leadership: Demonstrated ability to lead teams, motivate individuals, and manage cross-functional projects in a fast-paced environment.
Communication: Excellent interpersonal and stakeholder management skills, with the ability to engage both business and technical audiences.
Education: Bachelors degree in Business, Engineering, Data Science, or related field.

This position is open to all candidates.

Hide

עדכון קורות החיים לפני שליחה

8441126

שירות זה פתוח ללקוחות VIP בלבד

לעוד משרות ומידע על Bulls Media >

משרות דומות שיכולות לעניין אותך

דיווח על תוכן לא הולם או מפלה

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

2 ימים

Account Manager For a Digital Marketing Company

Bulls Media

Location: More than one

Job Type: Full Time

Bulls Media is seeking a talented Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and ensuring that our clients receive top-notch service. This role requires a strategic thinker who can effectively communicate with clients and internal teams, ensuring that projects are completed on time and within budget. With a focus on achieving client satisfaction and driving business growth. This position will play a key role in the success of our media campaigns.

Responsibilities:

Exploring new opportunities and hunting for new partners in different regions.
Manage a portfolio of client accounts, acting as the primary point of contact for all inquiries and communications.
Develop and nurture long-lasting relationships with clients to enhance client satisfaction and retention.

Requirements:
2+ years of experience in Sales/ Account management Sales or a related role, preferably in the marketing industry.
English- High level verbal and written
Demonstrated ability to manage multiple clients and projects simultaneously.
Strong interpersonal and communication skills, both written and verbal.
Proficiency in project management tools and software.
Proven track record of meeting and exceeding client expectations.
Ability to analyze data and derive insights using excel and google sheets.
Bachelor's degree in Business, Marketing, or a related field- Advantage

This position is open to all candidates.

הגשת מועמדות

עדכון קורות החיים לפני שליחה

8309997

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

לפני 4 שעות

Revenue Operations Specialist

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and English Speakers

We are looking for a Revenue Operations Specialist.
As a Revenue Operations Specialist, In this pivotal role, youll help power the engine of our go-to-market strategydriving operational efficiency, sharpening performance visibility, and delivering actionable insights that move the business forward. Youll partner with stakeholders across Sales, Marketing, Finance, and the broader GTM organization to turn data into impactful decisions and fuel growth.
From building and maintaining performance dashboards to supporting strategic planning and optimizing sales processes, youll play a hands-on role in shaping how we operate. This is a deeply cross-functional position where your analytical skills, business insights, and attention to detail will be key.
Responsibilities:
Identify inefficiencies in sales processes and lead initiatives to streamline workflows within the CRM.
Design and implement scalable sales processes, monitoring adoption and iterating based on feedback and performance.
Present data-driven insights and performance updates to key stakeholders and senior management.
Track and analyze key business and operational metrics to support strategic revenue planning and decision-making.
Build, manage, and continuously improve dashboards and reports to monitor KPIs and performance trends.
Ensure data consistency, accuracy, and reliability across reporting platforms.
Deliver training on new CRM processes and tools to global sales teams, and maintain up-to-date documentation and enablement materials.
Manage and optimize the revenue technology stack, including CRM and marketing automation platforms, to ensure systems are aligned with business goals.
Support day-to-day RevOps operations, including user onboarding/offboarding, access management, and admin tasks such as updating distribution lists and Google Groups.

Requirements:
3-5 years of experience in Revenue/Sales/Customer Operations or a similar cross-functional role supporting GTM and/or Commercial teams.
Strong analytical skills, with the ability to collect, analyze, and interpret complex datasets, and translate findings into clear, actionable business insights and recommendations.
Hands-on experience in building and maintaining reports and dashboards; experience with Looker or similar BI tools is a strong advantage.
Working knowledge of CRM systems such as Salesforce or HubSpot.
Knowledge of KPIs, performance metrics, and sales funnel analysis.
Experience supporting or driving process improvement initiatives within sales, marketing, or GTM operations.
Proven project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
A collaborative and proactive team player, detail-oriented and adaptable with a strong sense of ownership and urgency.
Fluent English both written and spoken is required.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8441082

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

לפני 2 שעות

Director of Support Enablement

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.

Requirements:
812+ years in Support, Technical Account Management, Sales Engineering, or similar technical customer-facing roles.
4+ years leading teams, including managing managers (team leads or equivalent).
Deep understanding of Support operations, processes, tooling, KPIs, and technical workflows.
Strong technical background in networking, security, TCP/IP, firewalls, proxies, cloud platforms, or equivalent SaaS environments- an advantage
Proven experience driving cross-functional initiatives with R&D, Product Management, QA, Engineering, and Field teams.
Track record of building scalable technical enablement content, training programs, or knowledge systems.
Excellent English communication- written, verbal, and presentation.
Ability to influence executive stakeholders and advocate for customer and Support needs with data-driven arguments.
Strong troubleshooting mindset and the ability to dive deep into complex technical challenges.
Highly organized, strategic thinker with strong program management capabilities.
Experience creating technical documentation, KB content, or training materials.
Hands-on troubleshooting experience in real-world production environments.
Experience scaling enablement programs in a global, high-growth company.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8441666

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

2 ימים

Account Manager IL

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Required Account Manager IL
As an Account Manager at HiBob, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products. Youll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.
Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position our solutions as integral to their success.
Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
Pipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.

Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have nearly enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us.
Sales Expertise: Proven track record (at least 4 years) in delivering revenue through upselling in a SaaS or B2B environment.
MEDDPICC Mastery: Hands-on experience using the MEDDPICC framework to navigate and close complex sales cycles.
360 Sales Experience: Preferably experience in both new business acquisition and managing existing accounts.
Data-Driven and Goal-Oriented: Ability to forecast accurately, analyse performance, and hit targets.
Stakeholder Collaboration: Strong interpersonal skills to partner effectively with Customer Success and Renewal teams.
Consultative Approach: Exceptional ability to uncover clients pain points and align their needs with product offerings, ensuring value-driven sales.
Experience managing an EMEA book of business with KPIs centered on expansions: upsells
MEDDPICC experience is a must have (preferably MEDDPICC certified)
Experience accurately forecasting and achieving revenue targets in a SaaS or similar environment
Familiarity with Salesforce
Experience selling HR technology and conducting value-led product demonstrations.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8437788

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

3 ימים

Account Manager Representative

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion. Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities. This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy

Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments.
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions.
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution.
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed.
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans.
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close.
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff.
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback.
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience.

Requirements:
Requirements:
4+ years of experience managing SaaS renewals, preferably in a high-growth startup or scale-up environment.
Proven track record of designing and scaling renewal and account growth processes that drive measurable impact on retention and expansion.
Deep experience using CRM and CPQ tools.
Strong organizational skills with the ability to manage dozens of concurrent renewals without missing a beat.
Strong communication and negotiation skills, with the ability to lead commercial conversations, influence stakeholders, and reinforce long-term customer value.
Deep knowledge of the SDLC.
Experience supporting technical buyers in developer tools, AI, or infrastructure software is a strong plus.
Ability to work independently in a fast-paced, remote-first company.

Nice to have:
Familiarity with SaaS legal/commercial terms (MSA, DPA, SOC2, data retention clauses, etc.).
Experience working with Global customers.
Knowledge of DevOps, AI coding assistants, or developer productivity tooling.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8435931

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

2 ימים

Technical Account Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a highly experienced and self-driven Technical Account Manager to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management skills.

Youll serve as a trusted technical advisor, helping customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback. Youll be joining a global team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Working days are Monday through Friday

Your Impact:

Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Collaborate with Sales, Product, and Engineering to influence roadmap priorities based on customer needs, use cases, and implementation patterns.
Troubleshoot complex customer issues across a broad tech stack, offering practical solutions and long-term improvements.
Develop custom code samples, technical documentation, and solution briefs tailored to customer workflows and integrations.
Create scalable processes and playbooks that improve customer onboarding, success, and retention outcomes.
Lead technical business reviews and strategic check-ins, communicating ROI, technical blockers, and success plans clearly and credibly.

Requirements:
Proven ability to take ownership and drive projects forward independently in fast-paced, evolving environments.
Exceptional communicator with a strong technical foundation and the ability to simplify complex concepts for diverse audiences.
Deep experience working directly with global customers in a technical capacity - whether as a TAM, Sales Engineer, Solutions Architect, or similar.
Strong technical knowledge of web and mobile development, including functional testing frameworks such as Selenium, Playwright, Appium, and Espresso.
Comfortable with networking concepts (certificates, proxies, encryption) and CI/CD pipelines.
Experience aligning technical stakeholders across Product, Engineering, and Sales teams to achieve customer outcomes.
Familiarity with accessibility standards and tools is a plus, though not required.
Comfortable creating technical content (e.g., demos, tutorials, internal KBs) and sharing knowledge both internally and externally.
Able to manage multiple high-priority accounts with a proactive, solutions-first approach.
Availability to work Monday through Friday

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8437578

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

19/11/2025

Director of Global Customer Support

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for a forward-thinking, hands-on leader to guide our Global Customer Support through its next phase one powered by AI, automation, and innovation. With our AI chatbot now handling a large portion of basic inquiries, your role will focus on reshaping and optimizing support operations around this new reality, ensuring that people and AI work together smoothly and effectively. Youll bring a strategic, data -driven mindset and an ability to evolve processes, teams, and performance standards in an AI-powered environment.
What am I going to do?:
* Lead and own global customer support performance: Define, monitor, and achieve all SLAs and KPIs to ensure operational excellence.
* Optimize support operations in an AI-powered workflow: Redefine processes, responsibilities, and workstreams now that the AI chatbot is live, ensuring seamless collaboration between agents and AI systems.
* Develop a forward-thinking support strategy: Continuously evolve our customer support vision to stay aligned with AI-driven service models, emerging technologies, and industry best practices.
* Standardize and optimize operations: Establish global procedures, policies, and standards to support 24/7 customer operations.
* Leverage insights and data : Analyze support metrics, dashboards, and customer feedback including AI performance data to identify trends, challenges, and opportunities for improvement.
* Collaborate cross-functionally: Partner with product, operations, and other teams to ensure AI tools and human workflows remain aligned with business goals and evolving customer needs.
* Build and empower teams: Recruit, train, and mentor Customer Support Team Leaders, guiding them through new AI-integrated workflows and fostering adaptability, ownership, and continuous learning.
* Inspire and drive culture: Champion our values by cultivating innovation, teamwork, and a customer-first mindset within an evolving support environment.
* Ensure resolution excellence: Take ownership of complex customer issues, driving them to full resolution with accountability and care.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Requirements:
* 3+ years of experience in Customer Support or Success Operations management within a large-scale organization required.
* Proven experience managing global operations and collaborating with external vendors or outsourcing partners preferred.
* Experience leading digital transformation, AI implementation, or support automation projects a strong advantage.
* Hands-on experience with support technologies, running POCs, and working closely with product teams a strong plus.
* AI-native mindset comfortable exploring new tools, learning autonomously, and driving innovation in support operations.
* Exceptional written and verbal communication skills in English (professional fluency).
At Fiverr, were not about checklists. If you dont meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8420341

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

31/10/2025

Technical Account Manager - Defense & Government Sector

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for a Technical Account Manager to join us and help spread the power of our company. In this role, youll be responsible for planning and executing strategies that drive customer adoption and usage of the company platform. Youll provide both strategic and hands-on technical guidance to customers in the Defense & Government sector throughout their company journey, from onboarding to full operationalization.
WHAT YOULL DO
Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
Advocate for customer needs across various departments, offer insights regarding the availability of new features in our company.
Collaborate with the company Sales and Renewal teams to secure contract renewals.

Requirements:
3+ years of experience in technical customer facing roles, such as: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
Experience working with defense or government organizations to deploy and operationalize cloud or security products. Level 2 security clearance is required.
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
Excellent written and verbal skills in Hebrew and English.
Ability to multi-task and thrive in a fast-paced environment.
B.S. in Computer Science, Engineering, or similar field.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8394324

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

05/11/2025

Technical Account Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.

Responsibilities

Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform

Requirements:
3+ years in customer-facing roles in SaaS, with experience in technical support, solution architecture, or similar roles
Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps
Excellent communication, problem-solving, and relationship-building skills
Experience leading technical projects, managing deployments, and driving feature adoption
Strategic mindset with the ability to align technical solutions to business goals
Relevant certifications in cloud or security (preferred)

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8401900

שירות זה פתוח ללקוחות VIP בלבד

שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

1 ימים

Operations Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and English Speakers

We are looking for a Operations Manager.
What youll do:
Lead strategic initiatives to enhance our customer experience, including product launches and client go-live processes
Collaborate with cross-functional internal teams such as Product, Engineering, Compliance, and Commercial to ensure seamless delivery and stakeholder alignment
Manage and optimise critical daily compliance operations, including transaction monitoring, KYC, and name screening
Work with Compliance to translate emerging regulatory and compliance requirements into operational processes and requirements
Collaborate with Product to drive operational efficiencies through internal product improvements
Monitor regional payment and treasury operations, including the safeguarding of customer fund
Define and report on key performance indicators (KPIs) to improve customer experience and drive efficiency

Requirements:
6+ years of experience in a relevant field, with a strong preference for backgrounds in fast-growing fintech, startup environments, or top-tier consulting.
Excellent verbal and written communication skills in both English and Hebrew
Exceptional stakeholder management and influencing skills
Proven experience in a high-growth environment is advantageous
Bachelors Degree or equivalent

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8439691

שירות זה פתוח ללקוחות VIP בלבד