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לפני 4 שעות
חברה חסויה
Location: Tel Aviv-Yafo
We are looking for a Revenue Operations Specialist.
As a Revenue Operations Specialist, In this pivotal role, youll help power the engine of our go-to-market strategydriving operational efficiency, sharpening performance visibility, and delivering actionable insights that move the business forward. Youll partner with stakeholders across Sales, Marketing, Finance, and the broader GTM organization to turn data into impactful decisions and fuel growth.
From building and maintaining performance dashboards to supporting strategic planning and optimizing sales processes, youll play a hands-on role in shaping how we operate. This is a deeply cross-functional position where your analytical skills, business insights, and attention to detail will be key.
Responsibilities:
Identify inefficiencies in sales processes and lead initiatives to streamline workflows within the CRM.
Design and implement scalable sales processes, monitoring adoption and iterating based on feedback and performance.
Present data-driven insights and performance updates to key stakeholders and senior management.
Track and analyze key business and operational metrics to support strategic revenue planning and decision-making.
Build, manage, and continuously improve dashboards and reports to monitor KPIs and performance trends.
Ensure data consistency, accuracy, and reliability across reporting platforms.
Deliver training on new CRM processes and tools to global sales teams, and maintain up-to-date documentation and enablement materials.
Manage and optimize the revenue technology stack, including CRM and marketing automation platforms, to ensure systems are aligned with business goals.
Support day-to-day RevOps operations, including user onboarding/offboarding, access management, and admin tasks such as updating distribution lists and Google Groups.
Requirements:
3-5 years of experience in Revenue/Sales/Customer Operations or a similar cross-functional role supporting GTM and/or Commercial teams.
Strong analytical skills, with the ability to collect, analyze, and interpret complex datasets, and translate findings into clear, actionable business insights and recommendations.
Hands-on experience in building and maintaining reports and dashboards; experience with Looker or similar BI tools is a strong advantage.
Working knowledge of CRM systems such as Salesforce or HubSpot.
Knowledge of KPIs, performance metrics, and sales funnel analysis.
Experience supporting or driving process improvement initiatives within sales, marketing, or GTM operations.
Proven project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
A collaborative and proactive team player, detail-oriented and adaptable with a strong sense of ownership and urgency.
Fluent English both written and spoken is required.
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Manager of Customer Delivery.
The Customer Delivery Manager plays a key role in the Sales organization, ensuring the smooth and successful onboarding of new merchants onto our fintech platform.
You will lead a team responsible for managing the technical and operational delivery of merchant integrations; bridging the gap between Sales, Product, and Engineering.
This role requires a strong mix of commercial acumen, data-driven decision making, and delivery excellence. Youll ensure that each onboarding project is executed efficiently, supports the companys revenue goals, and delivers measurable client value.
Key Responsibilities:
1. Team and Project Leadership
Lead a team of Customer Delivery Managers responsible for onboarding new merchants and partners.
Manage end-to-end delivery timelines, ensuring smooth implementation of our payment and fintech solutions.
Act as the main escalation point for onboarding challenges, driving fast resolution and maintaining client confidence.
Oversee multiple projects simultaneously, ensuring consistency, quality, and operational readiness.
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team.
2. Commercial Orientation
Work closely with Sales leadership to align delivery priorities with commercial goals and revenue targets.
Support the sales process by providing input on delivery feasibility, timelines, and scope.
Identify opportunities for upsell, cross-sell, and long-term value creation during the onboarding process.
Monitor project profitability and resource efficiency, ensuring commercial objectives are met.
Partner with the Revenue Operations team to forecast delivery capacity and improve sales-to-delivery handover.
3. Data Analytics & Performance Optimization
Leverage data and analytics to measure delivery performance, merchant onboarding speed, and activation success rates.
Develop dashboards and reports to track key onboarding KPIs (e.g., time-to-go-live, merchant activation rate, issue resolution time).
Analyze trends and identify process bottlenecks using data insights, driving operational improvements.
Collaborate with cross-functional teams to translate analytics into actionable strategies that enhance merchant experience.
Use a data-driven approach to optimize workflows, improve efficiency, and reduce onboarding friction.
4. Cross-Functional Collaboration
Act as the key link between Sales Engineering, Account Managemnt, Product, Compliance, and Operations teams.
Ensure seamless coordination of technical integrations and merchant readiness.
Contribute to product feedback loops by sharing client and onboarding insights with Product and Engineering teams.
Requirements:
Experience: 57 years in customer delivery, implementation, or account managment roles in fintech, payments, or SaaS, including at least 2 years in a team lead or managerial capacity.
Commercial Mindset: Proven ability to align delivery initiatives with revenue targets and business growth objectives.
Analytical Skills: Strong data-driven approach; proficiency in data visualization and analytics tools (e.g., Excel, Looker, Tableau, and HubSpot dashboards).
Technical Acumen: Understanding of API integrations, payment flows, and merchant onboarding processes.
Leadership: Demonstrated ability to lead teams, motivate individuals, and manage cross-functional projects in a fast-paced environment.
Communication: Excellent interpersonal and stakeholder management skills, with the ability to engage both business and technical audiences.
Education: Bachelors degree in Business, Engineering, Data Science, or related field.
This position is open to all candidates.
 
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17/11/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Product Revenue Enablement Manager to lead product-related training and enablement initiatives across all Go-to-Market (GTM) functions, including Business Development (BD), Account Executives (AE), and Account Managers (AM) with a focus on the global GTM team. This role sits at the intersection of Product, Product Marketing, and Enablement and plays a critical role in ensuring that GTM teams are fully equipped to communicate the value, differentiation, and use cases of our full product portfolio.
The Product Enablement Manager will be responsible for developing and executing enablement strategies that address core selling skills and methodologies and embed deep product knowledge and fluency. This includes understanding existing product offerings, staying ahead of the roadmap, collaborating closely with Product and Product Marketing teams, and translating product updates into effective, scalable training content.
You will oversee the end-to-end training lifecycle, facilitate global enablement initiatives, manage learning content, deliver onboarding and bootcamps, and drive product-focused learning across the company.
What You'll Be Doing
Lead Product Enablement Strategy
Partner with Product, Product Marketing, and GTM leadership to align enablement efforts with business goals and product strategy.
Translate complex product capabilities and roadmap items into digestible, relevant learning experiences.
Proactively identify knowledge gaps or enablement needs through stakeholder feedback, sales insights, and performance data.
Ensure product enablement programs support strategic initiatives such as new market entry, product launches, and evolving buyer personas.
Act as the internal expert on our product suite and roadmap for GTM teams.
Training Content & Program Development
Create and maintain scalable product training content, including playbooks, battle cards, use case libraries, product release briefs, and demo scripts.
Build and deliver engaging learning experiences for new products, features, and product enhancements.
Facilitate training sessions and certifications (live and asynchronous) across all GTM functions globally.
Introduce interactive, role-based simulations and real-world scenarios to drive product fluency and confidence in customer conversations.
Cross-Functional Collaboration
Collaborate closely with Product and Product Marketing to stay informed on upcoming launches and ensure timely enablement.
Work with Regional Enablement, Marketing, and Sales Ops teams to localize and tailor content by region and role.
Collect feedback from GTM teams to serve as the "voice of the field" in product discussions, guiding future product development and positioning.
Training Lifecycle & Delivery
Own the product enablement track within GTM onboarding and bootcamps.
Implement learning programs that reinforce core sales methodologies (e.g., value selling) through a product lens.
Leverage tools like call recordings, feedback loops, and performance metrics to continuously improve training.
Learning Content Management
Build and maintain a centralized, accessible repository of product-related learning materials, training recordings, and collateral. Ensure materials are accessible, version-controlled, and aligned with the latest product positioning and messaging.
דרישות:
3+ years of experience in Product Enablement, Sales Enablement, Product Marketing, or related Sales roles in a B2B SaaS or technology company.
Strong understanding of enterprise sales motions and the needs of GTM teams (BD, AE, AM).
Exceptional communication skills with the ability to translate technical concepts into clear, customer-facing messaging.
Proven experience building scalable training programs and learning content.
Ability to influence cross-functional teams and navigate a fast-paced, dynamic environment.
Familiarity with tools such as LMS platforms and sales enablement platforms (e.g., SF, Mindtickle, etc.).#EN המשרה מיועדת לנשים ולגברים כאחד.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at our company, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
our companys technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
The RevOps team at our company drives process efficiency by optimizing workflows, managing HubSpot CRM, and ensuring seamless collaboration across Marketing, Sales, and Customer Success. With a data-driven approach, they enhance efficiency, improve business processes, and support revenue growth. By maintaining system integrations and refining strategies, the team plays a crucial role in scaling operations and driving long-term success
On your day-to-day:
You will play a key role in optimizing business processes and driving efficiency. Youll partner with leadership and act as their business partner to meet team goals.
Combining strategic thinking with a data-driven approach, you will identify opportunities, design scalable solutions, and implement them through CRM, technology, and change management. You will manage and maintain HubSpot CRM, optimize workflows, and collaborate with cross-functional teams to enhance lead generation, customer retention, and sales. Ensuring data hygiene and analyzing trends, you will continuously refine processes and maintain seamless integrations across marketing, sales, and support systems.
Requirements:
What Will Make You Stand Out?
3+ years of experience in sales operations roles in a saas company.
Strong analytical skills with hands-on experience in data analysis.
Proven track record of improving business operations and optimizing processes.
Excellent project management skills, with the ability to prioritize and handle multiple projects simultaneously.
Strong communication and interpersonal skills
Experience in hands-on managing a CRM system- HubSpot is a big advantage.
This position is open to all candidates.
 
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31/10/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
our company Business Solutionss Executive Director of Revenue will be responsible for driving business growth and maximizing revenues through effective acquisition, marketing, and retention strategies. It is a pivotal role that will develop and execute revenue-generating initiatives and processes, while leading and aligning cross-functional teams to achieve ambitious business objectives.
What am I going to do?
Develop and implement a comprehensive revenue growth strategy, aligned with our company Business Solutions targets and goals, focusing on both short-term gains and long-term sustainability.
Drive alignment between sales, customer success and operational functions to ensure seamless customer journeys and optimal revenue outcomes.
Lead B2B acquisition strategy and execution, including business guidelines for in-product funnels, as well as lead-generation initiatives.
Lead retention and expansion efforts, including overseeing the customer success team in maximizing portfolios revenue potential and ensuring high levels of customer satisfaction, retention and loyalty.
Drive innovation and continuous improvement in all revenue-generating funnels, to optimize efficiency and effectiveness.
Collaborate closely and effectively with different stakeholders in the company including product, brand marketing, Ops, talent supply and data to streamline customer experiences and maximize revenue opportunities.
Establish key performance indicators (KPIs) and metrics to measure the effectiveness of revenue-related activities.
Hire and manage and lead a winning team that strives to exceed expectations.
Requirements:
Proven track record of driving measurable revenue growth and consistently meeting or exceeding targets within B2B technology companies mandatory.
12+ years of experience in sales and customer success leadership roles within the tech industry.
Exceptional leadership skills, with at least 8 years of experience managing sales and customer success teams, demonstrating the ability to inspire, motivate, and align cross-functional teams toward shared goals.
Proven sales experience in mid-market environments.
Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
Experience with measuring performance and working with aggressive targets.
Strategic thinking with the ability to develop and execute innovative revenue-generation initiatives.
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
Excellent communication and interpersonal skills to effectively collaborate with internal teams, clients, and partners.
Willing and available to travel abroad approximately once per quarter.
This position is open to all candidates.
 
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11/11/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
our company Software Technologies, a global leader in cybersecurity, is seeking a VP of Global Sales Operations to lead and optimize the companys worldwide sales operations. Reporting directly to the Chief Revenue Officer (CRO), this role will oversee a team of approximately 80 professionals and drive operational excellence across all sales territories, forecasting, goals, and compensation programs.
The ideal candidate will be passionate about expanding our companys global market presence while increasing revenue and market share.
Key Responsibilities
Own all operational aspects of our companys sales programs, ensuring effective pipeline management, forecasting, and territory planning.
Streamline processes so sales teams can focus on selling while leveraging tools for efficient deal closure.
Provide actionable insights, analytics, and reporting across revenue management teams.
Manage and optimize CRM (Salesforce) and forecasting tools (Clari, Anaplan) to track quota attainment and pipeline health.
Enhance lead-to-order processes and strengthen interfaces between field sales, marketing, and channel programs.
Collaborate closely with Finance, Marketing, MIS, and field leadership to ensure data accuracy and operational alignment.
Lead and mentor the Global Sales Operations team, fostering high performance and professional growth.
Requirements:
Extensive experience in global sales operations or revenue operations for a multi-billion USD organization.
Proven leadership of large, multi-regional teams, with strong understanding of international market dynamics and cultural nuances.
Deep familiarity with Salesforce, Anaplan, Clari, or similar sales performance management tools.
Strong analytical background with hands-on experience in forecasting, reporting, and data-driven decision-making.
Demonstrated success in executive or senior leadership roles, ideally within the cybersecurity or software/High-Tech sectors.
Exceptional cross-functional collaboration skills, particularly with Finance, Marketing, and Field Sales.
Excellent communication, strategic thinking, and problem-solving abilities suited for a fast-paced global environment.
Previous experience in a public company or large-scale international organization.
Experience in sales compensation planning and revenue operations optimization.
This position is open to all candidates.
 
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29/10/2025
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
About Mindspace Founded in 2014, Mindspace is a leading provider of flexible workspaces with an expanding footprint across Europe, Israel, and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces, and daily offices provide the ideal solution for enterprise companies, startups, small businesses, and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position We are looking for an exceptional Site Manager to take full ownership of two flagship Mindspace locations in Herzliya & Yakum This is not just a site management role - it’s a business leadership position with end-to-end accountability over revenue growth, profitability, and team performance. You will lead cross-functional teams spanning sales, operations, and community experience, driving commercial success while delivering an outstanding member experience. Reporting directly to the City Lead, you will act as the P&L owner, sales strategist, and operational head of both locations. You will build and mentor a high-performing team, sharpen processes, and shape the commercial trajectory of your units. For ambitious leaders, this role offers fast-track career growth within Mindspace, a global company operating across 7 countries. Top performers in this role have advanced to lead larger regional portfolios, support global markets, and even relocate internationally.
Requirements:
Responsibilities
* Own the business performance of two Mindspace locations, including full P&L responsibility and sales targets.
* Drive occupancy and revenue growth through proactive sales and marketing activity, pipeline management, and deal execution.
* Manage and initiate business development and project management efforts in cooperation with HQ.
* Manage and mentor a cross-functional team to deliver results, including sales, operations, and community experience.
* Monitor and improve performance using KPIs and clear goals across all aspects of site activity.
* Maintain high service standards and customer satisfaction.
* Lead local business planning, including forecasting, budgeting, and on-site execution of commercial strategy.
* Ensure both sites are run efficiently, with well-structured processes, cost control, and operational continuity.
* Act as a point of escalation for member-related issues, while delegating day-to-day community engagement to your team. Requirements
* 2+ years in senior business management, multi-unit leadership, or general management roles, ideally with direct P&L ownership.
* Strong B2B sales expertise, including deal-making, client management
This position is open to all candidates.
 
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לפני 2 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.
Requirements:
812+ years in Support, Technical Account Management, Sales Engineering, or similar technical customer-facing roles.
4+ years leading teams, including managing managers (team leads or equivalent).
Deep understanding of Support operations, processes, tooling, KPIs, and technical workflows.
Strong technical background in networking, security, TCP/IP, firewalls, proxies, cloud platforms, or equivalent SaaS environments- an advantage
Proven experience driving cross-functional initiatives with R&D, Product Management, QA, Engineering, and Field teams.
Track record of building scalable technical enablement content, training programs, or knowledge systems.
Excellent English communication- written, verbal, and presentation.
Ability to influence executive stakeholders and advocate for customer and Support needs with data-driven arguments.
Strong troubleshooting mindset and the ability to dive deep into complex technical challenges.
Highly organized, strategic thinker with strong program management capabilities.
Experience creating technical documentation, KB content, or training materials.
Hands-on troubleshooting experience in real-world production environments.
Experience scaling enablement programs in a global, high-growth company.
This position is open to all candidates.
 
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17/11/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Sales Product Enablement Manager to lead product-related training and enablement initiatives across all Go-to-Market (GTM) functions, including Business Development (BD), Account Executives (AE), and Account Managers (AM) with a focus on the global GTM team. This role sits at the intersection of Product, Product Marketing, and Enablement and plays a critical role in ensuring that GTM teams are fully equipped to communicate the value, differentiation, and use cases of our full product portfolio.
The Product Enablement Manager will be responsible for developing and executing enablement strategies that address core selling skills and methodologies and embed deep product knowledge and fluency. This includes understanding existing product offerings, staying ahead of the roadmap, collaborating closely with Product and Product Marketing teams, and translating product updates into effective, scalable training content.
You will oversee the end-to-end training lifecycle, facilitate global enablement initiatives, manage learning content, deliver onboarding and bootcamps, and drive product-focused learning across the company.
What You'll Be Doing
Lead Product Enablement Strategy
Partner with Product, Product Marketing, and GTM leadership to align enablement efforts with business goals and product strategy.
Translate complex product capabilities and roadmap items into digestible, relevant learning experiences.
Proactively identify knowledge gaps or enablement needs through stakeholder feedback, sales insights, and performance data.
Ensure product enablement programs support strategic initiatives such as new market entry, product launches, and evolving buyer personas.
Act as the internal expert on our product suite and roadmap for GTM teams.
Training Content & Program Development
Create and maintain scalable product training content, including playbooks, battle cards, use case libraries, product release briefs, and demo scripts.
Build and deliver engaging learning experiences for new products, features, and product enhancements.
Facilitate training sessions and certifications (live and asynchronous) across all GTM functions globally.
Introduce interactive, role-based simulations and real-world scenarios to drive product fluency and confidence in customer conversations.
Cross-Functional Collaboration
Collaborate closely with Product and Product Marketing to stay informed on upcoming launches and ensure timely enablement.
Work with Regional Enablement, Marketing, and Sales Ops teams to localize and tailor content by region and role.
Collect feedback from GTM teams to serve as the "voice of the field" in product discussions, guiding future product development and positioning.
Training Lifecycle & Delivery.
Requirements:
3+ years of experience in Product Enablement, Sales Enablement, Product Marketing, or related Sales roles in a B2B SaaS or technology company.
Strong understanding of enterprise sales motions and the needs of GTM teams (BD, AE, AM).
Exceptional communication skills with the ability to translate technical concepts into clear, customer-facing messaging.
Proven experience building scalable training programs and learning content.
Ability to influence cross-functional teams and navigate a fast-paced, dynamic environment.
Familiarity with tools such as LMS platforms and sales enablement platforms (e.g., SF, Mindtickle, etc.).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8417517
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
19/11/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a forward-thinking, hands-on leader to guide our Global Customer Support through its next phase one powered by AI, automation, and innovation. With our AI chatbot now handling a large portion of basic inquiries, your role will focus on reshaping and optimizing support operations around this new reality, ensuring that people and AI work together smoothly and effectively. Youll bring a strategic, data -driven mindset and an ability to evolve processes, teams, and performance standards in an AI-powered environment.
What am I going to do?:
* Lead and own global customer support performance: Define, monitor, and achieve all SLAs and KPIs to ensure operational excellence.
* Optimize support operations in an AI-powered workflow: Redefine processes, responsibilities, and workstreams now that the AI chatbot is live, ensuring seamless collaboration between agents and AI systems.
* Develop a forward-thinking support strategy: Continuously evolve our customer support vision to stay aligned with AI-driven service models, emerging technologies, and industry best practices.
* Standardize and optimize operations: Establish global procedures, policies, and standards to support 24/7 customer operations.
* Leverage insights and data : Analyze support metrics, dashboards, and customer feedback including AI performance data to identify trends, challenges, and opportunities for improvement.
* Collaborate cross-functionally: Partner with product, operations, and other teams to ensure AI tools and human workflows remain aligned with business goals and evolving customer needs.
* Build and empower teams: Recruit, train, and mentor Customer Support Team Leaders, guiding them through new AI-integrated workflows and fostering adaptability, ownership, and continuous learning.
* Inspire and drive culture: Champion our values by cultivating innovation, teamwork, and a customer-first mindset within an evolving support environment.
* Ensure resolution excellence: Take ownership of complex customer issues, driving them to full resolution with accountability and care.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Requirements:
* 3+ years of experience in Customer Support or Success Operations management within a large-scale organization required.
* Proven experience managing global operations and collaborating with external vendors or outsourcing partners preferred.
* Experience leading digital transformation, AI implementation, or support automation projects a strong advantage.
* Hands-on experience with support technologies, running POCs, and working closely with product teams a strong plus.
* AI-native mindset comfortable exploring new tools, learning autonomously, and driving innovation in support operations.
* Exceptional written and verbal communication skills in English (professional fluency).
At Fiverr, were not about checklists. If you dont meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8420341
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Account Manager IL
As an Account Manager at HiBob, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products. Youll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.
Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position our solutions as integral to their success.
Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
Pipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.
Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have nearly enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us.
Sales Expertise: Proven track record (at least 4 years) in delivering revenue through upselling in a SaaS or B2B environment.
MEDDPICC Mastery: Hands-on experience using the MEDDPICC framework to navigate and close complex sales cycles.
360 Sales Experience: Preferably experience in both new business acquisition and managing existing accounts.
Data-Driven and Goal-Oriented: Ability to forecast accurately, analyse performance, and hit targets.
Stakeholder Collaboration: Strong interpersonal skills to partner effectively with Customer Success and Renewal teams.
Consultative Approach: Exceptional ability to uncover clients pain points and align their needs with product offerings, ensuring value-driven sales.
Experience managing an EMEA book of business with KPIs centered on expansions: upsells
MEDDPICC experience is a must have (preferably MEDDPICC certified)
Experience accurately forecasting and achieving revenue targets in a SaaS or similar environment
Familiarity with Salesforce
Experience selling HR technology and conducting value-led product demonstrations.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
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