דרושים » מכירות » Key Account Manager

We are looking for a talented, highly motivated Account Manager (AM) to manage our Israeli accounts. This role is focused exclusively on customers in the Israeli market and involves owning and nurturing relationships with decision-makers, driving upsells and expansions, and ensuring seamless renewals.

The successful candidate will build trusted partnerships with customers, expand reach within their organizations, and proactively address needs to maximize satisfaction, retention, and growth. This position requires travel within Israel to meet customers face-to-face, build stronger relationships, and support account growth. The AM will report directly to the Team Lead (AM Team).

Build and nurture strong relationships with decision-makers at Israeli companies, addressing risks proactively to ensure satisfaction and retention.
Identify upsell and expansion opportunities, drive renewals, and negotiate contracts to secure long-term partnerships.
Expand presence across customer organizations by engaging stakeholders and uncovering broader needs.
Partner with Customer Success Managers (CSMs) to resolve challenges, translate customer insights into actions, and deliver value-driven solutions.
Advocate for customer needs internally, ensuring alignment across teams and continuous improvement of the customer experience.
Monitor customer environments to identify potential issues and ensure seamless platform usage.
Prepare and lead account reviews and presentations, demonstrating business value and strategizing future initiatives.
Travel within Israel to visit customers, strengthen relationships, and align on strategic goals through face-to-face interactions.

We are looking for a Account Manager.
Responsibilities:
Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
Gain a comprehensive understanding of your assigned accounts' business landscape, technical solutions utilizing FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
Act as a trusted expert, educating customers on the use, benefits, and value proposition of products and the broader payments landscape.
Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of product offerings and industry trends.
Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.

Were looking for an Account Manager to lead by example, drive revenue growth, and act as a strategic partner for our key accounts.
Where does this role fit in our vision?
Every role at our company is designed with a clear purposeto integrate collective efforts into our shared success, functioning as pieces of a collective brain. This Account Manager role is crucial in expanding our existing customer base and ensuring their long-term success, directly contributing to overall growth and vision of revolutionizing the B2B sales landscape.
How youll shape the future of B2B sales:
Own and grow a book of business, demonstrating best practices in customer engagement, pipeline creation, and closing deals.
Identify and execute opportunities to expand existing accounts and drive new revenue across multiple domains.
Work closely with customers to understand their business needs, deliver value, and position as a must-have solution.
Mentor and inspire the team on advanced sales techniques and foster a culture of excellence and accountability.
Collaborate cross-functionally with Sales, Marketing, and Customer Success to drive seamless customer experiences and maximize growth opportunities.
Bring new ideas to the table, refine processes, and help us redefine best-in-class account management.

We are looking for a Partner Relationship Manager for Partnerships Acquiring.
The partnership channel supports fast growing innovative partners like Paynt, CCV, Mollie and Littlepay. Through our partnership channels supports thousands of small to mid-size merchants. We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering. We pride ourselves on our customer intimacy and being able to act fast to meet our partners evolving needs.The role.
The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners. This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners is mostly held at the C-level.
The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at pace and cutting through any complexity. They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.
The role reports into the Head of Partner Relations. Location is office based out of Tel Aviv, workdays are Monday-Friday. The role will involve some travelling to meet partners across Europe.
Responsibilities:
Manage the Commercial, Contractual and Strategic activity for a designated list of partners
Regular engagement with partners as a representative of the business to identify partners needs
Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
Maintain positive relationships with clients and manage expectations
Work closely with the product team, sales, support, marketing and management to continuously drive the best experience for our existing and potential partners.
Manage and prepare quarterly business reviews with partners.
Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.

we are an AI-powered marketing platform that helps consumer brands personalize customer interactions. we work with brands like True Classic, Honeylove, and Mejuri to improve retention and grow customer LTV by developing AI models that deliver the right interaction to the right user at the perfect timing. As AI transforms how businesses engage customers, we are pioneering the next wave of intelligent, automated marketing tools.About the Role:As our first Client Strategy Lead, you will play a critical role in ensuring our customers maximize the value of our company. Youll drive product adoption, foster long-term relationships, and provide strategic insights that shape our product roadmap. This is a unique opportunity to build and scale our customer strategy function while working closely with GTM, Product, Marketing, and Engineering teams.What Youll Do: Own the post-sale customer journey, including onboarding, ongoing support, and retention strategies. Build trusted relationships with key stakeholders, understanding their challenges and guiding them to success with us. Become a subject matter expert on our company, the Ecommerce space, retention marketing, and related SaaS tools. Advocate for customers internally, championing product improvements and initiatives that enhance their experience. Collaborate cross-functionally with GTM, Product, Marketing, and Engineering to refine strategies and drive growth. Help scale the Customer Strategy function, building playbooks and processes as we expand. If based in Tel Aviv occasional availability for customer calls during evenings or Friday afternoons.Why Join Us? Make an impact at a fast-growing startup where your work directly influences our product and customer strategy. Collaborate with a world-class team across product, engineering, and GTM functions. Grow with us as we scale, with opportunities to shape the future of our customer strategy organization

Required CXM - Renewal and Expansion Manager
Job description
As a Renewal and Expansion Manger, you'll be responsible for driving upsells, renewals, and monthly-to-annual conversions for our customer accounts. You'll play a crucial role within the CX Squad by identifying growth opportunities and ensuring customers are getting maximum value from their subscriptions.
Responsibilities:
Manage renewal processes to maintain high retention rates
Focus on converting monthly customers into annual contracts
Drive SMB account growth through upselling and cross-selling
Collaborate with Solutions engineer to align product value with customer commercial requirements
Track and report on conversion metrics and growth KPIs
Develop effective strategies for account expansion
Conduct commercial-focused customer calls and meetings
Working days Monday-Friday, availability in US hours.

Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.

In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within us and support them with any technical or product adoption challenges.

With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.

excellent analytical and project management skills

Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.

Required Enterprise Account Manager (English Speaker)
Job Description
Build and maintain strong, long-lasting relationships with key enterprise clients in the eCommerce industry
Serve as the main point of contact for client inquiries, issues, and escalations
Facilitate effective onboarding processes for new enterprise clients, ensuring a seamless transition and understanding of our products
Track and report on key account metrics, providing insights and recommendations for improvement
Develop and execute account strategies to drive revenue growth, identifying upsell and cross-sell opportunities within existing client accounts
Work closely with internal teams to develop and implement account plans aligned with overall company goals
Use CRM software to maintain accurate and up-to-date account information.

Deal Desk team is looking for a new member to join its staff. The team reviews large, complex, or discounted quotes to provide guidance and recommendations on deal pricing, discount structure, and contract terms, driving profitability in-line with strategic objectives.



Key Responsibilities
Review business cases in the NSP (Non-Standard Pricing) cycle and provide recommendations to decision makers
Act as a sales advocate and collaborate with internal teams to understand the specifics of each deal, support smarter decision-making, and suggest upsell opportunities when appropriate
Work cross-functionally with all departments that may have a direct impact on quoting requirements (Sales Operations, Finance, Order Management, etc.) to ensure audit and business guidelines are understood and followed and that all requirements are met
Encourage and challenge sales representatives to structure deals that maximize value and profitability for
Initiate ideas of improvements, educate the field and provide added value to business
Assist in streamlining key operational workflows to support efficient and sustainable growth
Flexibility in daily shifts, and extended shifts at the end of the quarter

Were looking for an Account Manager who will manage a portfolio of strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
Work location - hybrid from Tel Aviv

Responsibilities
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives\proactively engage with them to understand their evolving needs, challenges, and goals
Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals
Maintain and develop strategic vendor relations with AWS