We believe every challenge is an invitation to innovate. Were looking for an Enterprise Customer Success Manager to help us shape the future of measurement.
In this role, youll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.
About the role:
As an Enterprise CSM, youll serve as the trusted advisor to some of our most strategic customers across EMEA (Nordics, Baltics, Africa, Israel, and Southern Europe). Youll own the relationship end-to-end, helping clients navigate challenges, adopt our products, and grow their business through our platform.
What Youll Do:
Manage top-tier client accounts on all levels: technical, business, support, and product
Drive product adoption and growth by providing strategic guidance and hands-on support
Share relevant product updates and content with clients to support their evolving goals
Identify upsell opportunities and support customer retention strategies
Deliver client trainings, webinars, and promote new features
Serve as the voice of the customer, relaying feedback to internal Product and R&D teams
Partner with Sales and Marketing to drive regional expansion.
Requirements: Advanced proficiency in written and spoken English
Native Spanish a must
Minimum 3 years of experience as a Customer Success Manager in SaaS
Strong digital marketing experience; app marketing is a big plus
Analytical mindset with a technical background
Experience in gaming companies an advantage
Strategic thinking with strong business development instincts
Ability to thrive in a fast-paced, dynamic environment
Willingness to travel a few times a year for client visits or conferences
Bonus Points:
Introduced by a team member
Product management intuition
Technical experience with SDKs, APIs, SQL, and Mobile Measurement Partners
Additional language skills.
This position is open to all candidates.