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The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

We are looking for a Senior UX Designer to join our Prisma Browser team in Tel Aviv. As part of this team, you will be designing the market-leading Secure Enterprise Browser. A product that is fundamentally redefining how security and productivity coexist.
Why this is a unique design challenge: Prisma Browser offers a rare opportunity to design for two distinct, high-impact personas within a single product ecosystem:
The Enterprise Admin: You will design sophisticated, data-rich management consoles that provide zero-trust access, threat prevention, and advanced analytics. Your challenge is to make complex security policies intuitive and actionable.
The End User: Because the browser is the primary tool for modern work, your designs will impact the daily workflow of millions. You will be tasked with integrating deep security mechanisms (low-level security, data protection) into a seamless, high-performance browsing experience that feels invisible yet empowering.
What youll do:As a Senior UX Designer, you won't just deliver mocks; you will be a strategic partner in defining the product vision. You will own the end-to-end design process, from conducting deep user research to untangle complex security workflows, to crafting high-fidelity, polished interfaces. Youll collaborate closely with engineering and product leadership to ensure that "Enterprise Security" no longer means "clunky UX," but rather a world-class, seamless experience.
Key Responsibilities
Design the products visual language, interaction patterns, and overall user experience to meet high standards of usability and aesthetics.
Collaborate with product management and engineering to define user scenarios, stories, and priorities, ensuring design excellence is upheld throughout the development lifecycle.
Define and create innovative UX concepts grounded in a deep understanding of end-user needs, workflows, and pain points.
Organize, contribute to, and maintain a scalable design system to ensure consistency and efficiency across the product portfolio.
Create visually polished, production-ready design components that align with our established design system and brand guidelines.
Work collaboratively with engineering teams, providing clear guidance and detailed specifications to ensure designs are implemented accurately.
Proactively collaborate and exchange information with cross-functional teams to accomplish shared objectives and ensure design alignment.

AppSec is the cloud security platform for developers. By leveraging automation and delivering security-as-code, AppSec empowers teams to find, fix, and prevent security risks in application code and infrastructure as code.
We are looking for a talented Backend-oriented engineering manager who is excited about cloud and code security, new technology and architecture, about building something new that will become a core part of the product offering, and about high-performance large-scale systems. We are looking for someone who is not afraid to create, challenge and change processes to improve the way things are while balancing important new features that are time-sensitive.
Your Impact
You will have a major role in the development of core parts of our product, making our product a one-stop-shop for tools that help developers avoid security mistakes. You will also help the team continue to build the product, grow and develop your people.
Leading a team of software developers, focusing on the products core.
Working with your counterpart PM to define the scope and phases that will help to achieve the best effort vs value balance
Leading design review sessions, identifying technical bottlenecks and overpowering features when obstacles are discovered
Join the development life cycle and be hands-on
Introducing and improving the engineering practices on the team - from planning to retrospective - from testing and CI/CD to design principles
Hiring the best talent for the team, as the team is expected to continue growing.
Build a collaborative team and personal development plans for each team member.

If you are an innovator at heart and passionate about redefining how organizations secure modern environments end-to-end, we're looking for you. This is an opportunity to join an exceptional group of researchers working on a startup-level product within the largest security company, helping revolutionize how organizations protect their Kubernetes and hybrid cloud environments.
Key Responsibilities
Contribute to a team of talented security researchers focused on defending organizations as they transition from on-premises data centers to modern cloud and Kubernetes infrastructure.
Drive the execution of research initiatives to uncover novel techniques for detecting and responding to sophisticated attacks targeting hybrid and cloud-native environments.
Define and prioritize detection use cases, relevant datasets, and innovative analytic approaches combining runtime visibility and posture management across diverse platforms.
Stay up to date with the latest attacker methodologies, APT campaigns, and TTPs to ensure our detection capabilities stay ahead of evolving threats in both legacy and cloud contexts.
Simulate real-world attacks and perform deep behavioral analysis to inform and validate detection content.
Collaborate across engineering, product management, and go-to-market teams to deliver impactful security solutions.
Share insights with the security community through blogs, conference talks, and publications.

We are looking for a driven, technically curious Staff Backend Developer to join a cutting-edge team focused on Agentless Scanning within Cortex Cloud, our company's next-generation cloud security platform. Based in our Tel Aviv (TLV) office, you will be at the forefront of cloud security innovation. Our team's mission is to help Cortex Cloud customers discover, understand, and fix security vulnerabilities in their workloads across all major cloud providers. This role is ideal for a proactive engineer with a strong "can-do" attitude, a passion for solving complex technical problems, and a desire to grow rapidly alongside experienced mentors. If you love digging into backend systems and want to see your code directly impact global enterprise customers, we want to hear from you!
Your Impact
Hands-on Backend Development: Contribute to the design, development, testing, and deployment of features and core components within the Agentless domain.
Feature Ownership: Collaborate closely with senior team members and partners across Cortex Cloud to deliver high-quality features from inception to production.
Customer-Centric Problem Solving: Help build robust solutions that address the day-to-day security challenges faced by our customers.
Continuous Learning & Collaboration: Actively participate in team-wide engineering practices, including code reviews, technical discussions, and agile processes, to continuously elevate your skills.

We are looking for a talented Senior Product Designer to join our Platform Core team. As a key member of our team, you'll help shape the future of our product used by thousands of users. In this role, youll drive the design of core product experiences from concept to execution, solving complex design problems. Youll work closely with cross-functional teams to shape product strategy, elevate the user experience, and ensure cohesive, high-quality design across every touchpoint.
Key Responsibilities
Lead the design of end-to-end product experiences, from early discovery and user research to high-fidelity design and final implementation.
Translate complex problems into elegant, user-friendly solutions that deliver real value to our users.
Collaborate closely with product managers, engineers, and other partners to shape product strategy and define the user experience.
Use data, research, and empathy to inform design decisions and continuously iterate on features.
Create and maintain high-quality design deliverables in Figma, ensuring clarity, consistency, and scalability across the product.
Advocate for design excellence and consistency across the product, ensuring high visual and interaction quality.
Support other designers through feedback and collaboration, contributing to a strong, inclusive design culture that empowers others.

Your Career:
Lead cross-functional operational initiatives and projects, including process improvements, automation, systems implementations, integration efforts, compliance-related initiatives, and scalability programs.
Drive complex projects from planning through execution, balancing multiple priorities and stakeholders.
Build expertise in HR operations, systems, and process optimization within a global environment.
Maintain local knowledge resources and ensure information remains accurate and up to date.
Your Impact:
Execute the country-level HR Operations strategy, aligning local priorities with global goals and operating models.
Deliver a best-in-class employee experience through exceptional service, operational excellence, and resolution ownership.
Oversee HR processes and programs across the employee lifecycle, ensuring effective and compliant service delivery.
Partner with HR teams and stakeholders to execute operational initiatives and represent local requirements in global programs and projects.
Provide operational expertise on process design, reporting, and the impact of workflow or system changes.

Are you passionate about using cutting-edge technology to help protect the world against cyber threats? Do you live and breathe the cyber security world? Do you want to take part in an innovative and disruptive AI security group that has an impact on many customers?
You will be part of a strong security research and data science team who solve highly complex security challenges using disruptive technologies, AI & ML algorithms and a lot of data.
As part of that, you will take part in the design and development of new groundbreaking AI security solutions which make a direct impact on many customers.
At our company we value diverse viewpoints and experiences, as we are solving complex cyber security challenges. We are committed to a safe and inclusive workspace.
Key Responsibilities
Be at the forefront of security innovation, building next-gen detection capabilities powered by AI, deep-learning, machine learning, big data, and deep threat intelligence.
Dive deep into low-level systems, reverse engineering, and file-type behavior to uncover novel attack vectors - and then turn that insight into scalable, ML-driven protections.
Work hand-in-hand with rockstar data scientists, engineers, and PMs in a fast-paced, collaborative environment where ideas move quickly from whiteboard to production.
Lead high-impact research initiatives that fuse classic security expertise with modern data science - shaping models, influencing pipelines, and driving real-world protection outcomes.
Be a key player in a multidisciplinary team where your deep security expertise will directly influence AI/ML model design, data pipeline strategy, and real-world product impact.