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We are looking for a motivated and customer-oriented Helpdesk Technician to provide technical support to our employees. As a key member of the IT team, you will be the first point of contact for technical issues and will help ensure smooth day-to-day operations by resolving hardware, software, and network problems promptly and efficiently.

Responsibilities
Serve as the first point of contact for users seeking technical assistance (via ticketing system, email, or in-person).

Providing end-user support to all employees globally.

Troubleshoot and resolve hardware, software, and network-related issues.

Provide support for Windows, macOS, Microsoft Office, email systems, and other standard software.

Set up and configure new user accounts, computers, and mobile devices.

Escalate complex issues to higher-level IT staff as needed.

Maintain documentation of support activities and technical procedures.

Assist in maintaining IT inventory and tracking assets.

We are seeking a Director of Sales Engineering Excellence to lead the development and enforcement of global methodology, enablement programs, and process standards for our Sales Engineering organization. This is a professional leadership role not a people management position focused on empowering Sales Engineers to deliver high-quality presales work at scale.



The ideal candidate is a hands-on expert in Mobile Telecom (5G, 4G, 3G) with a strong understanding of sales engineering workflows. You will drive operational readiness, presales methodology, training, tooling, and cross-functional coordination ensuring teams are consistently equipped, aligned, and prepared.

Responsibilities
Define and maintain Sales Engineering methodology, covering the full presales lifecycle: qualification, discovery, demos, POCs, and RFPs.

Own and enforce global process standards, ensuring consistency, quality, and repeatability across regions.

Develop and deliver training programs for onboarding and continuous development of Sales Engineers.

Ensure demo and POC environments are available, technically accurate, and aligned with customer use cases working closely with PSO and product teams.

Manage the internal Sales Engineering portal and knowledge base, including templates, best practices, and tools.

Coordinate presales content development, including presentations and technical collateral, in collaboration with Marketing and Product.

Conduct regular readiness checks and internal audits, identifying gaps and driving corrective actions.

Act as a central coordination point for feedback, alignment, and internal communication across the Sales Engineering function.

We are looking for a Salesforce Developer. As a Salesforce Developer, You will develop CRM workflows and custom code solutions for specific business needs. Salesforce developers work collaboratively with others on the team to create custom, scalable processes for the company. You will be responsible for building scalable solutions and automation and know-how to find the golden route between over-engineering to non-robust solutions.

Summary of Key Responsibilities:
Responsible for developing Apex, Visualforce, Lightning/LWC, and other technologies to build customized solutions that support business requirements
Lead the development process starting from the business requirements into a functional working solution, including integration, development, deployment, testing.

We are looking for a Big Data Software Engineer to join our growing team. In this role, you will be responsible to design and development of our big data processing engine.

Responsibilities
Design and development of high-quality big data processing engineer

Identify and proactively address potential product risks and challenges and ensuring success

Work closely with stakeholders to transform requirements into technical specifications

Ensure that the code is consistent with industry coding standards and best practices

Take a deep dive into the technical details and provide expert advice and solutions

we are looking for a Data Scientist Team Lead
Responsibilities
As an AI/ML Team Lead, your responsibilities include:

Leading and mentoring a team of AI engineers, fostering a culture of innovation, collaboration, and continuous learning.

Working with product managers, software engineers, and designers to identify and prioritize AI-driven features and enhancements.

Developing the next generation of DPI and QoE AI/ML engines and integrating them into the product.

Maintaining existing AI/ML engines.

Promoting best practices in AI development, including model evaluation, testing, and monitoring.

The DevOps Group Manager will be responsible for leading and managing a few DevOps teams, developing and maintaining the software infrastructure and tools needed for continuous integration and deployment, with a strong emphasis on cloud technologies. he will work closely with cross-functional teams, including software development, testing, and operations.

Responsibilities
Define and implement the DevOps strategy and roadmap for the organization, ensuring alignment with business objectives.

Identify and implement improvements to the software development lifecycle, including automation of testing, deployment, and release processes (strong focus on cloud-based solutions).

Stay up to date with emerging trends and best practices in DevOps and cloud-related fields and apply these to the organization as appropriate.

Manage the infrastructure and tools required for continuous integration and deployment in the cloud, including monitoring and alerting systems (focus on cloud-based abilities and expertise such as AWS).

Provide technical guidance and leadership to the DevOps engineers.

Mentor and develop team members to ensure that they have the skills and knowledge needed to succeed in their roles.

Collaborate with other stakeholders, including QA, security, and operations teams, to ensure that the software is delivered on time and meets the expected quality standards.

Develop and maintain relationships with cloud vendors and service providers to ensure that the organization has access to the latest cloud tools and technologies.