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The Compliance Team is looking for a Junior Compliance Team Representative with a passion for ensuring adherence to regulatory requirements and maintaining the highest standards of ethical conduct within our organization.
As a Junior Compliance Team Representative, you will play a critical role in safeguarding our business operations and promoting a culture of compliance across the company.

What you will do:

Conduct daily reviews of transactions, activities, and operations, monitoring internal systems for anomalies or potential compliance risks.

Investigate and document incidents, implementing corrective actions as needed.

Ensure team compliance with policies and procedures while staying informed about industry regulations, emerging risks, and legal changes.

Communicate updates and clarifications promptly to relevant stakeholders.

Assist merchants in the due diligence process by collecting and reviewing documentation, scanning data via AML tools, and conducting internal investigations.

Collaborate with legal, risk management, and internal audit teams to ensure a comprehensive compliance framework.

Utilize technology and automation tools, including CRM and AML systems, to streamline workflows.

Educate staff on compliance guidelines and regulatory changes.

Maintain accurate records of compliance activities, risk assessments, and resolutions.

Discover the opportunity to join our expanding Finance Team at a pioneer FinTech company. We are seeking people who thrive in collaborative environments, are eager to learn and develop careers in a global environment, and appreciate working with cutting edge technology in a vibrant, dynamic setting.

Main responsibilities

Compile and produce a variety of financial reports that support both internal and external business functions.

Analyze financial data to ensure accuracy and alignment with company goals and market trends.

Manage and monitor merchants financial accounts, ensuring accurate and timely updates to records and balances.

Collaborate with cross functional teams to present comprehensive financial analyses and insights.

Handle daily correspondence with merchants via Email, Teams, and other communication tools.

Support the Finance Teams ongoing operations by occasionally working weekends and holidays.

 Were looking for a hands-on Head of Billing & Collections to lead and scale end-to-end billing, accounts receivable, and collections operations. This role combines people leadership with direct operational ownership. Youll build and manage the team, strengthen financial controls, and create the processes, reporting, and automation that support an accurate and scalable billing-to-cash operation. Youll be responsible for ensuring customers are billed correctly and on time, maximizing collections, minimizing billing leakage, and giving Finance leadership clear visibility into receivables and expected cash collections. This is a role for someone who can move comfortably between leading a team, resolving complex billing and collection issues, and building the systems that support our next stage of growth. our company is a leading force in fintech innovation, tackling chargeback fraud and the impact it has on online businesses. Born from a deep passion for technology and Ecommerce, weve developed an AI-driven solution that helps merchants manage credit card disputes, recover lost revenue, and protect their businesses through a unique success-based model. Backed by $49M from Viola Growth, OpenView, Sequoia Capital, and other top-tier global investors, our company is on a product-led growth journey. Were a tight-knit team of passionate builders and entrepreneurs, united by our mission to revolutionize Ecommerce and protect online businesses from chargeback fraud. The impact youll have
* Protect revenue through complete, accurate, and timely billing while reducing errors and leakage.
* Improve cash collections, reduce aged receivables, and maintain strong customer relationships.
* Give Finance leadership reliable visibility into collection performance, cash expectations, and financial exposure.
* Build an accountable team and scalable operations that support growth without proportional headcount increases. What youll own (Your arena): Team Leadership & Accountability
* Build, manage, and develop the Billing, Reconciliation & Collections team.
* Define responsibilities, service-level agreements (SLAs), individual and team KPIs, controls, and escalation procedures.
* Establish a culture of ownership and accountability, with sufficient coverage and appropriate segregation of duties as the function scales. End-to-End Billing
* Own the complete billing-to-cash lifecycle across recurring, usage-based, transaction-based, success-based, and other variable billing models.
* Ensure contracts, amendments, pricing changes, discounts, and customer-specific commercial terms are accurately reflected in billing systems.
* Establish controls to capture all billable activity, identify unbilled or incorrectly billed activity, and resolve discrepancies before invoices are issued.
* Own billing adjustments, credits, refunds, and invoice corrections. Collections & Accounts Receivable
* Own company-wide accounts receivable (AR) and collections performance, with strategies tailored to customer segment, aging, balance, and risk.
* Drive proactive follow-up on overdue invoices and clear escalation procedures; personally manage or oversee material and high-risk collection cases.
* Partner with Customer Success, Sales, Finance, and Legal to resolve disputed or significantly overdue balances.
* Reduce days sales outstanding (DSO) and aged receivables while maintaining strong customer relationships, and own bad-debt identification and recommendations. Refunds, Credits & Revenue Leakage
* Establish approval controls for refunds, credits, write-offs, and billing exceptions, with documentation aligned to company policy.