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As a Technical Account Manager, you sit at the intersection of customer engineering, security operations, and product. You own the post-sales technical relationship for a set of our most important customers, from onboarding through adoption, through the moments that actually matter. In critical situations, you're the person customers call. You help them understand what's happening, why it matters, and what to do next.

This is a hands-on, deeply technical, high-trust role. It's not a support escalation path, it's a strategic one. You'll shape how customers succeed with us, and you'll shape our product by bringing the reality of SOC analysts, detection engineers, threat hunters and incident responders back to our R&D and product teams.



WHAT YOU WILL DO

Be the technical and security authority customers trust
Own the post-sales technical and security relationship for a portfolio of customers, acting as their primary trusted advisor.
Lead onboarding and implementation, data indexing, detection onboarding and tuning, environment configuration, end to end.
Diagnose and resolve complex issues across log pipelines, cloud integrations, detections, automations and permissions.
Partner directly with customer security teams, cloud engineers, and security leadership during investigations and escalations.
Assist customers with building custom AI skills within the platform to solve their pain points.

Drive real adoption, not just go-lives
Conduct technical health checks and lead business reviews with a bias toward action.
Monitor customer health proactively, identify risks early, and intervene before they become problems.
Help customers unlock the full value of us, not just check a deployment box.

Shape the product from the field
Work directly with our engineering and product teams to escalate issues and push them toward resolution.
Translate what you see in the field, real patterns, real friction, real gaps, into product influence.
Be the voice of the customer in rooms where roadmap decisions actually get made.
Advocate for the shift in the industry towards agentic detections and leveraging AI skills to solve security teams' pain points.
Show up in person when it counts

Travel to customer sites for key engagements (~25% of the time).

We're looking for a Staff Growth Product Manager to own and scale a central growth domain inside our Car product team - the fastest-growing engine at Lemonade. Car is in hyper-growth with aggressive targets, and this role sits at the frontline of hitting them. You'll take on the biggest, hardest problems in car insurance and, by cracking them, ignite the next stage of our growth.
We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own a core growth domain within Car end to end, from spotting the opportunity to shipping the solution and optimizing it live
Take on the biggest, hardest problems in car insurance, and turn solving them into the spark for our hyper-growth
Surface the strategy that gets us to our targets, then align leadership around it - you set the direction, not the other way around
Form the vision and roadmap, and drive execution across Car's teams until it's real in production
Connect the full picture of growth: user experience, pricing, marketing, regulation, driving and car data, data science models, segmentation, and market trends
Build AI-native experiences that give our customers a genuinely better service, including how we lead on autonomous-car insurance
Partner closely with our data analytics team, plus engineers, designers, data scientists, actuaries, marketers, and senior leaders to solve hard problems and move fast

Were looking for a Senior Product Manager whos experienced in planning, designing, and scaling world-class products. If you love tackling complex problems, cherish the power of automation and self-service, enjoy exploring the latest GenAI models, and are passionate about designing amazing customer experiences at scale, this ones for you.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role youll:
In your day-to-day, youll be responsible to drive our automation efforts to the next level, to allow us to reach infinite scale. Our efforts are focused on automating all of the touch points we have with our customers- including handling their claims, replying to their questions to customer support, and reviewing risk factors. By doing so, we optimize our operational efficiency and drive delightful customer experience.
As part of your work youll get to use the latest GenAI tools and LLMs powered by our home grown internal tools.
Youll collaborate closely with designers, engineers, data analysts, and stakeholders within our Customer Ops team.
With an in-depth knowledge of our customer-facing teams, products, and brand, youll create product strategies consistent with the companys vision, and translate them into detailed requirements and prototypes.
Youll prioritize tasks as needed, and come up with creative new ideas to expand our product functions, and improve scalability and automation efforts.

We are looking for an Senior Financial Controller to own our accounting function end to end. You will report to the VP Finance, and serve as the backbone of our financial operations as we scale. This is a hands on role for someone who has already run a controllership at a high growth company and knows how to build processes that keep pace with rapid growth.


WHAT YOU WILL DO
Own the monthly, quarterly, and annual close process, delivering accurate and timely financial statements
Lead the annual audit process and manage the relationship with external auditors
Own tax compliance across jurisdictions, working with external advisors on corporate tax, VAT, Sales Tax and withholding matters
Oversee payroll and ensure compliance with local requirements
Own the billing and collections cycle, including invoicing, accounts receivable, and cash application
Own revenue recognition in accordance with ASC 606, including contract review and revenue accounting policies
Build, document, and continuously improve accounting processes and internal controls suited to a scaling company
Manage day to day accounting operations, including bookkeeping and finance operations
Drive ERP and finance systems improvements, ensuring our systems support the scale and complexity of the business
Partner with the VP Finance on cash management, financial reporting to management and investors, and ad hoc projects

Were looking for a Senior Growth Product Manager with a passion for experimentation, data-driven decision-making, and creating seamless user experiences. Youll join one of our high-impact growth teams, helping drive user acquisition, engagement, retention, and cross-sell opportunities.
This role has the potential to unlock massive revenue growth - scaling from millions to billions. Youll define and implement strategies that drive measurable impact, using deep customer insights, A/B testing, and iterative experimentation to fuel sustainable growth.
As a strategic leader, youll set the vision for where we need to go and craft the roadmap to get us there - balancing business goals with customer needs.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own and execute key parts of our growth strategy, from research to launch, focusing on user acquisition, retention, and monetization
Understand customer behavior and pain points, leveraging data, user research, and experimentation to uncover opportunities
Define and track key performance indicators (KPIs) to measure success and continuously optimize for impact
Lead continuous A/B testing and experimentation, using insights to drive iterative improvements
Work cross-functionally with Design, Engineering, Data Science, and Marketing to bring growth ideas to life
Challenge assumptions and rethink the status quo, pushing for bold, innovative approaches to growth.

WHAT YOU WILL DO
Be the expert and escalation point for the most strategic accounts. You're the named CTO Office representative on the deals you're assigned - accountable for whether the deployment succeeds and whether product hears what needs to be heard.
Take on the hardest problems, without notice. When something is blocking a deal or a customer, you don't escalate it. You own it.
Influence the product roadmap. You carry field signal directly into R&D. You're expected to have strong opinions about what should move and why.
Build what doesn't exist yet. If we needs it and it isn't there, you build it.
Produce technical content. Whitepapers, blogs, and writeups. You help define how the world experiences and understands what we're building.
Travel. Tel Aviv is home base. US customers and industry events are a regular stop.

We're looking for a Senior Director of Brand Marketing to own what we stand for, protect what makes it unmistakable, and make sure brand thinking shapes the biggest decisions the company makes - not just the assets that come after.
You'll balance long-term brand building with short-term commercial impact, and serve as the executive voice on everything brand - across every market, channel, and touchpoint we operate in. This role sits at the center of the Marketing team, partnering directly with our founders and executive leadership.
Two things matter for every leadership role: leadership that sets the bar for excellence, builds high-performing teams, and holds them accountable, and strategy that thinks several years ahead and turns ambitious plans into reality. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own the brand end-to-end positioning, narrative, voice, and brand systems and act as the final internal authority on what's on-brand across every consumer touchpoint globally
Be the company's go-to person for brand, helping founders, executives, and cross-functional leaders make decisions that strengthen the brand, the business, and the customer experience
Lead world-class integrated campaigns from strategy through execution, including creative direction, external director and studio selection, and the executive feedback loop
Own the end-to-end production of brand and OOH campaigns - from briefing and vendor management through delivery, measurement, and iteration - ensuring creative work ships at scale and on time
Drive operational excellence across the creative function, building the systems, processes, and workflows that allow the team to deliver high-quality work consistently and efficiently
Create non-traditional brand activations, experiential moments, partnerships, and cultural ideas that make us more visible, more relevant, and harder to forget
Own global brand strategy, including localization, cultural adaptation, market-specific briefs, and the systems that keep us consistent as it grows
Define and track the brand health metrics that matter - awareness, consideration, distinctiveness, and mental availability - and turn those learnings into smarter strategy, priorities, and budget decisions
Build and lead the brand and creative team, setting the creative bar, running senior hiring, and mentoring the next generation of creative talent

As a Senior AI Product Manager at our company you thrive at the intersection of product innovation and execution velocity: someone who deeply understands customer problems, forms an opinionated view of what to build, and then drives it all the way to shipped, adopted product that moves business metrics.
This is a single-threaded ownership role. You won't be handed a roadmap. You'll build one, grounded in customer evidence and strategic judgment, then own every step from problem framing through launch and measurement. You'll work directly with leadership, engineering, and GTM in a fast-moving, resource-constrained environment where every decision carries real weight. The right person for this role has built products from ambiguity before, has the conviction to say no to 90% of requests, and has a track record of shipping things that customers didn't know they needed but can't live without
Responsibilities
Own product strategy and execution for a core domain end to end, from identifying the right problems through shipped, adopted product
Go deep on customers, competitors, and market dynamics; translate what you learn into product bets backed by evidence, not opinion
Make the hard prioritization calls and build a transparent system the whole company trusts for deciding what gets built and what doesn't
Drive delivery with speed and precision: tight specs, aggressive scoping, fast cycles, zero ambiguity
Validate before you build; design fast research cycles and kill your own ideas when the data says so
Tie every initiative to a business metric with a measurement plan before development begins; own the full loop through post-launch impact
Keep the CEO, R&D, and GTM aligned with clear communication and crisp decisions
Build repeatable systems for customer research, competitive intelligence, and internal feedback loops.

As a Senior Enterprise Account Lead (Senior Customer Success) at our company, you will own a portfolio of strategic enterprise customers from onboarding through renewal and expansion. Youll be responsible for building senior-level relationships, ensuring strong adoption, and translating product value into measurable business outcomes.
This is a role for someone who is comfortable leading complex, multi-stakeholder accounts. You bring strong commercial instincts, solid product understanding, and the ability to operate confidently with executive teams while staying deeply connected to day-to-day execution.
Responsibilities
Own enterprise accounts end-to-end, from onboarding to renewal and expansion
Lead onboarding and adoption to ensure customers realize value quickly and consistently
Build and maintain strong relationships with senior stakeholders (VP+), including economic buyers
Drive renewals and expansions through clear value articulation and consultative engagement
Identify risks, opportunities, and leverage points across each account
Surface customer insights that inform product direction, positioning, process, and pricing.
Partner closely with Product, Sales, and R&D to deliver customer outcomes.

As a Business Strategy Analyst at our company, you will support the leadership team and cross-functional teams on high-priority strategic and operational questions.
You will help turn complex and ambiguous problems into structured analysis, clear insights, and actionable recommendations. Your work will support decisions across areas such as company priorities, growth opportunities, operating performance, market analysis, and cross-functional initiatives.
This is a hands-on role for someone who enjoys working with data, solving problems, building clear business cases, and translating analysis into decisions and action. You will get broad exposure across the company while developing the judgment and operating skills required to work in a fast-growing technology business.
We are looking for someone who combines strong analytical thinking, intellectual curiosity, attention to detail, and a willingness to take ownership of their work.
Responsibilities
Analyze customer reports, AI visibility data, market inputs, and business signals.
Build clear, polished, customer-ready presentations and executive materials.
Work on multiple reports, decks, and deliverables in parallel with high accuracy.
Turn messy inputs into structured insights, summaries, and recommendations.
QA reports, slides, data points, formatting, language, and narrative flow.
Use AI tools, especially Claude and ChatGPT, to accelerate analysis, synthesis, writing, and QA.
Translate data and insights into clear recommendations for senior leadership and clients.
Contribute to customer, market, and competitive research to inform product and go-to-market strategy.

We're looking for a Senior Car Insurance Pricing Expert to help shape how we price risk across our global business, from our Tel Aviv office.
This isn't a traditional actuarial role. You'll sit at the intersection of Insurance, Data Science, Product, Engineering, and Business Strategy on our Insurance team, owning hard pricing and risk-management problems end to end. That means finding opportunities, designing better approaches, building scalable tools with technical teams, and turning insights into decisions that move growth, profitability, and risk selection forward.
You might be a trained actuary, a pricing leader, a decision scientist, or a technically strong insurance operator who's built serious pricing capabilities. Formal credentials are a plus, but they're not the point. The point is whether you can use data, insurance intuition, statistical rigor, and AI-enabled tools to solve complex pricing problems better and faster than the industry standard.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own and evolve core components of our Car pricing strategy, bringing analytical rigor and product-minded creativity to how we price risk
Identify high-leverage opportunities across rating, underwriting, segmentation, risk selection, growth, profitability, and portfolio management
Build, evaluate, and improve Car pricing and risk models using actuarial methods, machine learning, AI-enabled workflows, and strong business judgment
Partner with Data Science, Product, Engineering, Finance, and Growth to turn pricing ideas into scalable capabilities
Translate complex pricing problems into clear product and platform requirements, helping teams build internal tools that make better decisions faster
Define and track key metrics - loss ratio, rate adequacy, conversion, retention, segmentation lift, and model performance - to keep decisions grounded in real impact
Make complex actuarial and pricing concepts clear and actionable for technical and non-technical audiences alike, and help build pricing acumen across the Tel Aviv team

As a Business Strategy Lead at our company, you will own high-impact strategic engagements with enterprise customers and help shape how the company turns customer needs, market signals, and data into business opportunities.
You will work directly with senior customer stakeholders, our company leadership, Product, Sales, Customer Success, Marketing, and R&D to structure complex business questions, develop clear recommendations, and drive strategic initiatives from problem definition through execution.
This role combines strategic problem-solving, executive communication, and commercial judgment. You will lead complex customer and business cases, identify opportunities to deepen customer value and expand relationships, and translate what we learn from customers and the market into inputs that improve our product, delivery model, and go-to-market approach.
We are looking for someone who combines top-tier analytical thinking with strong client presence, sound business judgment, and the ability to operate independently in a fast-moving environment.
Responsibilities
Own strategic engagements with enterprise customers from problem definition through analysis, recommendation, and execution.
Turn complex data, customer signals, and market inputs into clear insights and executive-level presentations.
Build and deliver executive-level narratives, presentations, and recommendations for senior customer and internal stakeholders.
Identify opportunities to deepen customer value, expand relationships, and develop new commercial opportunities across accounts and verticals.
Help build repeatable delivery, expansion, and go-to-market motions.
Partner closely with Product, Sales, Customer Success, Marketing, R&D, and leadership.
Develop repeatable frameworks, delivery methodologies, and strategic approaches that can scale across customers and use cases.