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As the Director of Product Design for the Cross-Platform team at our company, you will play a key leadership role in shaping the design vision and strategy across all products. Youll be responsible for building and leading a high-performing design team, driving innovation, and creating a seamless and consistent user experience across web and mobile platforms.
Key Responsibilities:
Inspire, hire, lead, mentor, and manage a team of talented product designers.
Define clear design goals, team responsibilities, and contribute to the product roadmap.
Lead cross-organizational initiatives such as the design system and other cross-product workflows.
Combine creative thinking with strategic execution to elevate the design impact across the company.
Build a strong design culture and develop end-to-end product design processes.
Master Figma and other design system tools and technologies to empower the team and ensure consistency.
Drive innovation and continuously push the boundaries of user experience and design excellence.
Establish and communicate a unified product design vision across all of our companys platforms.
Partner closely with Product Managers and Engineers to define, design, and deliver exceptional user experiences.
Develop a user-focused, strategically driven design team with a culture of collaboration, creativity, and continuous learning.
Provide mentorship and career growth opportunities to team members, fostering professional development.
Be a domain expert, deeply understanding customer needs and product capabilities.
Collaborate with executive stakeholders to align design initiatives with business priorities and the overall product roadmap.
Drive measurable outcomes by using metrics, research, and data-informed design strategies.
Lead an end-to-end UX processfrom ideation, wireframing, and prototyping to user testing and final delivery.
Translate customer pain points into impactful design solutions across a complex B2B platform and mobile app experience.

Product Designer
We're hiring a Product Designer to join our growing cross platform team as a Senior Product to define and establish our next platform vision!
Joining the Cross-Platform team means thriving on creating holistic experience, thinking ahead, aligning cross experience, familiarity with solving hard problems. We foster a culture of design by inviting cross-functional teams into our process to understand our users' pain points, generate different solutions, and test our ideas.
In this role, youll take on complex design challenges, transforming them into intuitive, accessible, and user-friendly experiences.The ideal candidate has a creative mindset, a strong understanding of design principles and a knack for translating complex ideas into intuitive and delightful user experiences. As a Senior Product Designer, you will play a significant role in shaping the landscape of our products, ensuring they resonate seamlessly with our users needs. If youre ready to champion usability while collaborating with cross-functional teams, then were excited to learn more about you and how your expertise can drive our user experience forward.
In this role, you will be responsible for:
Create and improve funnels and workflows from ideation through usability testing, iteration, research, interviews, surveys.
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs and business goals across web & mobile While seeing the big picture.
Understand customers pain points and needs by user research, then develop the right UX solutions. Identify opportunities for improvement in work processes and collaborations, and actively lead efforts to promote solutions across teams.
Deliver detailed designs" visions, specifications, wireframes and prototypes.
Collaborate daily with the Design team, Product Managers and Software Engineers to define, and deliver extraordinary products.
Drive, execute and lead the next generation product design vision
Conduct a full UX cycle from a Product Managers brief - collecting inspiration, competitor research and UX research.
Coordinate and facilitate usability tests, analytics and other target user research with project partners to validate existing and future feature design (including usability testing).
Stay current with industry trends and best practices, continuously advocating for the integration of new ideas and approaches into the design process.

Product Design Manager
As the Product Design Manager for the Cross-Platform team at our company, you will play a key leadership role in shaping the design vision and strategy across all products. Youll be responsible for building and leading a high-performing design team, driving innovation, and creating a seamless and consistent user experience across web and mobile platforms.
Key Responsibilities:
Inspire, hire, lead, mentor, and manage a small team of talented product designers.
Define clear design goals, team responsibilities, and contribute to the product roadmap.
Lead cross-organizational initiatives such as the design system and other cross-product workflows.
Combine creative thinking with strategic execution to elevate the design impact across the company.
Build a strong design culture and develop end-to-end product design processes.
Master Figma and other design system tools and technologies to empower the team and ensure consistency.
Drive innovation and continuously push the boundaries of user experience and design excellence.
Establish and communicate a unified product design vision across all of our companys platforms.
Partner closely with Product Managers and Engineers to define, design, and deliver exceptional user experiences.
Develop a user-focused, strategically driven design team with a culture of collaboration, creativity, and continuous learning.
Provide mentorship and career growth opportunities to team members, fostering professional development.
Be a domain expert, deeply understanding customer needs and product capabilities.
Collaborate with executive stakeholders to align design initiatives with business priorities and the overall product roadmap.
Drive measurable outcomes by using metrics, research, and data-informed design strategies.
Lead an end-to-end UX processfrom ideation, wireframing, and prototyping to user testing and final delivery.
Translate customer pain points into impactful design solutions across a complex B2B platform and mobile app experience.

Senior Product Designer
We're hiring a Senior Product Designer to join our growing cross platform team as a Senior Product to define and establish our next platform vision!
Joining the Cross-Platform team means thriving on creating holistic experience, thinking ahead, aligning cross experience, familiarity with solving hard problems. We foster a culture of design by inviting cross-functional teams into our process to understand our users' pain points, generate different solutions, and test our ideas.
In this role, youll take on complex design challenges, transforming them into intuitive, accessible, and user-friendly experiences.The ideal candidate has a creative mindset, a strong understanding of design principles and a knack for translating complex ideas into intuitive and delightful user experiences. As a Senior Product Designer, you will play a significant role in shaping the landscape of our products, ensuring they resonate seamlessly with our users needs. If youre ready to champion usability while collaborating with cross-functional teams, then were excited to learn more about you and how your expertise can drive our user experience forward.
In this role, you will be responsible for:

Create and improve funnels and workflows from ideation through usability testing, iteration, research, interviews, surveys.
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs and business goals across web & mobile While seeing the big picture.
Understand customers pain points and needs by user research, then develop the right UX solutions. Identify opportunities for improvement in work processes and collaborations, and actively lead efforts to promote solutions across teams.
Deliver detailed designs" visions, specifications, wireframes and prototypes.
Collaborate daily with the Design team, Product Managers and Software Engineers to define, and deliver extraordinary products.
Drive, execute and lead the next generation product design vision
Conduct a full UX cycle from a Product Managers brief - collecting inspiration, competitor research and UX research.
Coordinate and facilitate usability tests, analytics and other target user research with project partners to validate existing and future feature design (including usability testing).
Stay current with industry trends and best practices, continuously advocating for the integration of new ideas and approaches into the design process.

The QuickBooks Payments team empowers economic prosperity for businesses of all sizes by providing comprehensive and seamless payment solutions. We meet our clients where they are, offering embedded payment options that fuel their growth and simplify their financial operations.

As a Staff Product Designer in this team, you will lead a design team which constantly ships experiences that affect the lives of millions by establishing and driving design principles that solve complex UX problems.

You will have the opportunity to imagine, create and test new product concepts with cross-functional teams in Product Management, Data Science, and Engineering and influence the product roadmap based on joint product vision and user feedback.

To bring to life amazing experiences for our users and deliver impactful business results, we are looking for a Staff Product Designer to bridge the gap between conceptual design, deep research and platform-grade capabilities. You should be comfortable moving fast and collaborate across teams, geographies and cultures.

Responsibilities:
Champion User-Centricity: Drive the design process by deeply understanding customer needs and behaviors, advocating for solutions that prioritize their experience above all else.
Strategic Visionary: Translate business goals and user insights into a clear, innovative design vision for QuickBooks Payments, influencing the product roadmap and inspiring your team.
Master Communicator: Effectively convey complex design concepts to diverse audiences, from internal stakeholders to external partners, through compelling storytelling and visualizations.
Simplifier of Complexity: Transform intricate payment systems into intuitive and user-friendly experiences across web and mobile platforms, ensuring accessibility for all users.
Data-Driven Innovator: Continuously experiment and test design solutions, leveraging customer research and data analysis to validate decisions and drive product improvement.
Collaborative Leader: Foster a culture of open communication and teamwork, partnering effectively with cross-functional teams (product managers, engineers, researchers) to achieve shared goals.
Global Orchestrator: Lead design efforts across continents, expertly navigating time zones and cultural differences to foster a cohesive and high-performing team.

About the Role
The Vice President of Product Design will lead our product design group, shaping the long-term user experience vision, building world-class teams, and positioning design as a key driver of business growth and competitive advantage. This role owns the end-to-end design experience across all our companys product platforms.
Key deliverables include elevating design as a strategic growth driver, enhancing user satisfaction and engagement, driving adoption through intuitive and innovative design solutions, scaling design systems for consistency and efficiency, mentoring and growing the product design team, optimizing processes, setting UX goals, and championing user needs at the leadership level.
Team Leadership and Development:
Lead and develop a top-performing product design team that is user-focused and strategically driven.
Foster a culture of creativity, innovation collaboration, and continuous learning within the design organization.
Provide mentorship, career growth opportunities, and professional development for leaders and team members.
Grow the leadership skills within the team, empowering designers and managers to take on strategic and managerial roles.
User Experience and Impact:
Drive initiatives to enhance key experience metrics such as usability, adoption, and engagement.
Implement strategies to ensure exceptional product experiences that drive user satisfaction and retention.
Advocate for design-led innovation that improves overall product success.
Craft & Execution:
Lead end-to-end design execution, ensuring excellence in visual design, interaction, and usability
Champion a culture of craft, creativity, and innovation, setting a high bar for design quality across all touchpoints.
Integrate user research and behavioral insights into the design process to inform decision-making and drive user-centered solutions.
Promote design systems and scalable frameworks that enable consistency, efficiency, and innovation at scale.
Strategic Vision and Planning:
Define and implement a long-term design vision and scalable roadmap that align with business goals and user needs.
Lead strategic design initiatives, balancing short-term impact with long-term growth.
Performance Metrics and Analysis:
Establish, monitor, and report on key design performance indicators (KPIs) to evaluate the impact of design on product success.
Use data-driven insights, research, and experimentation to inform design decisions and identify opportunities for improvement.
Cross-Functional and Global Collaboration:
Partner with Product, Engineering, and Marketing to create seamless and innovative user experiences.
Collaborate with leadership across departments to integrate design thinking into company-wide initiatives.
Provide strategic input on product development, feature prioritization, and customer insights to drive better decision-making.

Join our Futures team as a Staff Product designer. The Futures team develops and incubates emerging technologies, user experiences, and capabilities that will transform the future of our customers, products, and business. Our work focuses on solving problems for our customers, small businesses and consumers, with technologies such as AI and leading edge fintech. We work with teams across us to influence and contribute to our business and strategy. In this role, you will have end-to-end responsibilities from spearheading to launching the next generation of customer experiences and capabilities for our current and future customers. You will be part of a small multi-talented team of engineers and product managers, incubating trajectory changing experiences and services for us.

Responsibilities:
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms.
Take ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners and customers.
Turn visions into concepts and translate those concepts into designs that illustrate simplicity, despite complexity of the system.
Directly responsible for delivering User Experience visions, UI specifications, wireframes and prototypes.
Collaborate effectively with researchers, product management, development, marketing, and other team members.
Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you.
Participate in and foster the Experience Design Community and mentor junior members of the design team.
Four-year degree in Human Computer Interaction, graphic design, or other relevant field. Graduate degree a plus.