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Provide customer care support for the EMEA region, including full processes of pre-sales, after-sales and service.
Handle orders, refunds, and supply of service and sales items, while managing service tasks such as invoices, quotes, email support, phone support, and maintenance sales.
Establish and coordinate strong relationships with operational teams in Israel and local distributors.
Serve as the focal point for all customer care sales coordination, ensuring excellent customer experience.
Collaborate closely with finance, logistics, and other teams as required.
Deliver accurate reports to the company senior management team at HQ.
Manage all data processing on SAP, Servicemax, and Salesforce (ERP & CRM).
Administer service contracts, including booking and billing.

Basic Job Purpose: In this role you will be responsible for overseeing and coordinating all aspects of key projects within the region, including strategic initiatives and on-going projects execution. Additionally, you will be providing direct support to the SVP/VP, facilitating decision-making processes, and acting as a liaison between the different teams.
This role requires a unique blend of project management expertise, strong interpersonal skills, and the ability to act as a trusted advisor.
Main Duties
Enable Regional Sales Success
Partner with Regional Sales Managers (RSMs) to design and implement distributor plans and incentive programs. Provide guidance and operational support, including interim coverage for RSM and operations functions as needed.
Drive Strategic Planning and Commercial Innovation
Conduct the development and analysis of the Annual Operating Plan (AOP). Support the creation of annual distributor agreements, pricing strategies, and the implementation of new commercial models (e.g., direct-to-distribution transitions, financing solutions, product segmentation).
Ensure Seamless Execution and Stakeholder Alignment
Coordinate the execution of annual plans in collaboration with the sales team and EMEA leadership. Prepare and deliver Quarterly Business Reviews (QBRs), ensuring alignment with targets, timelines, and commitments.
Advocate for Regional Priorities
Act as a liaison between the region and corporate, ensuring that regional needs and priorities are effectively communicated and addressed through appropriate channels.
Maintain Cross-Functional Expertise
Serve as a key internal resource for corporate processes and contacts across our company, BIOS, and Pollogen. Maintain deep knowledge of product technical specifications, positioning, regulatory affairs (RA), pricing, costing, and quality standards.

Are you passionate about financial strategy and eager to make an impact at a world leader in energy-based technology?
our company, a global pioneer in Aesthetic and Vision solutions, invites you to bring your expertise and drive to our dynamic team as an FP&A Analyst.
Key Responsibilities
Play a vital role in major financial processes, including:
Annual Operating Plan (AOP) development
Quarterly and monthly financial closings
Forecasting and performance tracking
Collaborate on cross-functional financial and strategic projects, influencing company-wide initiatives
Conduct feasibility analyses, evaluate new business opportunities, and construct sophisticated financial models
Support senior management with the creation of short- and long-term forecasts
Deliver insightful ad-hoc analyses to empower executive decision-making.

Skincare technology expert Pollogen is a dynamic subsidiary of our company, a global pioneer in energy-based technology for the aesthetics and vision domains with sales in nearly 100 countries, a large and growing installed-base, and strong presence in the US, Europe, and Asia. Pollogen offers a fresh approach to innovation, specializing in professional-grade and home-use devices that provide real results. Combined with our companys six decades of market leadership, 330+ patents, 500+ clinical publications, Pollogen and our company offer the perfect balance of scientific artistry and creative excellence.
Job Description:
The Head of Finance will lead and oversee all financial activities of Pollogen , ensuring the company maintains strong financial health This role involves delivering periodic forecasts and reports, delivering financial and strategic insights for decision-making, managing budgeting processes, monitoring performance, and implementing company financial policies. This role combines hands-on financial management with strategic partnership across departments and corporate stakeholders. and will make high-level decisions affecting the companys financial health.
Key Responsibilities:
Develop and implement financial strategies aligned with the companys growth objectives in the medical devices and home-use devices sectors.
Oversee budgeting, forecasting, and financial planning processes to ensure alignment with company goals.
Manage cash flow and working capital: monitor inflows/outflows, forecast future cash needs, and implement optimization strategies to support growth.
Monitor financial performance and provide insights to senior management for decision-making.
Ensure regulatory and accounting compliance with applicable standards (IFRS/Israeli GAAP) and industry regulations; implement robust internal controls.
Manage relationships with corporate stakeholders, auditors, and other financial partners.
Evaluate and manage financial risks, including market trends and economic factors affecting the medical device sectors.
Support strategic and business initiatives such as product launches and market expansion.
Collaborate with other departments to ensure financial alignment with business objectives.
Lead and manage a finance team of five (Credit, Collections, Accounts Receivable, Accounts Payable) and foster a culture of collaboration, continuous improvement, and accountability.
Prepare and present financial reports to the executive team and the board of directors.
Oversee daily finance operations and drive process efficiency and accuracy.
Demonstrate problem-solving abilities and the capacity to handle multiple tasks simultaneously.

About the role:
we are a fast-growing, global leader in energy-based solutions for Aesthetics and Eye-Care. We are based in Yokneam, Israel (with offices also in Tel-Aviv) with a strong business performance worldwide.
we are looking for a Product Marketing Manager for the Aesthetics Business, which includes a broad portfolio of leading solutions in the market as well as an exciting innovation pipeline. The Product Manager will be responsible for driving the business growth of the assigned product portfolio and oversee the 360 product aspects of the products.
Key responsibilities:
Coordinating the assigned products activities in a multi-functional organization; including marketing, sales, operations, engineering, and services teams, while ensuring compliance with quality systems and regulatory requirements
Owns and leads all product aspects relating to the assigned products, from product inception to launch and throughout the commercial lifecycle of the product.
Develop the product requirements based on customer and patient insights, needs and business aspects and follow them throughout the product development process.
Owns the product value proposition and associated claims. Develops the product marketing toolkit including educational, sales and marketing tools.
Perform business intelligence, market & competitive analysis and translate them into actionable business goals.
Develops global go-to-market strategies in collaboration with regional teams (segmentation, targeting, positioning, pricing) to drive market share and profitable growth.
In cooperation with the Clinical department, developing educational tools and programs for customers on clinical value and product use to drive adoption of our offering in the field.
Take an active part in the strategy and roadmap discussions of new product introductions
Be the Product Champion! Instill a sense of excitement about our products within the organization, and the relevant community as a whole.

About the role:
we are a fast-growing, global leader in energy-based solutions for Aesthetics and Eye-Care. We are based in Yokneam, Israel (with offices also in Tel-Aviv) with a strong business performance worldwide.
we are looking for a Product Manager for the Aesthetics Business, which includes a broad portfolio of leading solutions in the market as well as an exciting innovation pipeline. The Product Marketing Manager will be responsible for driving the business growth of the assigned product portfolio and oversee the 360 product marketing aspects of the products.
Key responsibilities:
Owns and leads all product aspects relating to the assigned products, from product inception to launch and throughout the lifecycle of the product
Develop the product requirements based on customer and patient insights, needs and business aspects and follow them throughout the product development process
Owns the product value proposition and associated claims. Develops the product marketing toolkit including educational, sales and marketing tools
Perform business intelligence, market & competitive analysis and translate them into actionable business goals
Develops global go-to-market strategies in collaboration with regional teams (segmentation, targeting, positioning, pricing) to drive market share and profitable growth
In cooperation with the Clinical department, developing educational tools and programs for customers on the clinical value and product use to drive adoption of our offering in the field
Coordinating the assigned products activities in a multi-functional organization; including marketing, sales, operations, engineering, and services teams, while ensuring compliance with quality systems and regulatory requirements
Take an active part in the strategy and roadmap discussions of new product introductions
Be the Product Champion! Instill a sense of excitement about our products within the organization, and the relevant community as a whole.

we are a global leader in energy-based solutions for Aesthetics and Eye Care. With more than 1000 employees worldwide and sales in over 100 countries, we are headquartered in Yokneam and have offices in Tel-Aviv.
We are looking for a Supplier & Operations Quality Engineer for the QA team, Youll Cover all quality aspects related to production, Process control and improvement, data collection and analysis. Quality investigations and training/qualification session to production at sub-contractors, Support QA transfer to production from development stages, Support QA transfer of production sites (TK & FTK).
Main Duties:
Supporting all quality activities in products, quality events investigation in production line at sub-contractors.
Ensure the quality of deliverable parts/materials and services by the suppliers.
Data collection and analysis - periodic reports and trend analysis (MRB, Complaints, Yield).
Perform Incoming inspections for materials / products that arrived in our company as part of verification of purchased products.
Product final release activities include DHR review for systems and accessories.
Review of & approve e-DHR conversion activities with FTK sub-contractors including validation final approval.
Quality meetings lead, preparation and summary distribution per line of products (platform), Quarterly quality Reports, QBRs and presentations.
Lead quality process improvement.
Supporting non-conforming material control and MRB.
Complaint trending per platform on a quarterly basis - Field complaint investigations.
pFMEAs establish/update per product and maintenance at least once a year.
QA Plan and report preparation and execution.
FAI for new parts & projects related to engineering changes (Cost reduction, production transfer etc.).
Execution of process and test method validation activities for transferred and updated manufacturing processes and sites.
Supplier Audits and certification.
Supplier corrective action request (SCAR) initiation and follow-up.
Quality related training for production employees.
QA SOPs & WIs update.
Systems refurbishing committees at subcontractors.
Supporting internal CAPA processes and actions.

Main Duties & Responsibilities
Initiate, manage, and track PLM processes like Change Orders (COs) throughout the product lifecycle.
Lead design transfer activities from R&D to production, ensuring smooth and robust transition to manufacturing.
Support production lines during ramp-up and ongoing manufacturing, including yield improvement and process optimization.
Manage the interface with subcontractors and external suppliers, including technical oversight and issue resolution.
Serve as the engineering focal point for the Business Unit, Production, Quality, and other internal stakeholders for all engineering-related activities within the assigned platform.
Participate in cross-functional problem-solving teams to resolve production, quality, and design issues
Optimize PLC management process and tasks using AI tools
Assist the system Engineer with root cause analysis (RCA) activities and drive corrective and preventive actions (CAPA).
Provide Design for Manufacturing (DFM) and Design for Assembly (DFA) inputs during the design and development phases - Nice To have.

we are a global leader in energy-based solutions for Aesthetics and Eye Care. With more than 1000 employees worldwide and sales in over 100 countries, we are headquartered in Yokneam and have offices in Tel-Aviv.
We are looking for a Senior Algorithms and AI Engineer for the computer vision team.
If you want to work in an innovative, international environment and help push the boundaries of healthcare, well-being, and energy-based technology, this is your opportunity!
Key responsibilities:
Lead independent research and development of solutions for skin analytics in the field of computer vision, machine learning and deep learning.
Implement algorithms in working demonstrations/proofs of concept.
Cooperate with professional subcontractors and cross-functional R&D teams team including physicists, software, and system development, clinicians.
Create and maintain documentation for image processing algorithms, code, and models.