The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
What You Will be Doing
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Requirements: You have a minimum of 3 years successfully selling technology products and solutions to businesses.
You have a bachelor's degree, preferably in a technical discipline or equivalent experience.
You have a successful record of accomplishment managing enterprise accounts.
You are comfortable working through structured retention cycles as well as developing and executing tailored account retention plans.
You have an innate passion to learn. We are constantly seeking to better understand each clients security position, needs, and strategies.
You are a natural leader with a roll-up-the-sleeves mentality ready to help others and drive success throughout the entire sales organization. We never learn alone.
You are an active listener and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the C level and are comfortable articulating the technical and business value of our products.
You have the ability to set goals, prioritize tasks, and achieve success with minimal oversight.
You keep your pipeline accurate, and your forecast updated for management.
You possess a fundamental understanding of security threats, solutions, and security tools.
You are highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
You are able to travel as necessary to your assigned accounts, and to Company meetings.
Highly ethical and professional personal conduct.
This position is open to all candidates.