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Who We Are: Incredibuild empowers developers to radically accelerate their work by shortening build times, enabling more iterations, and speeding up product releases. Thousands of customers - including world-leading brands - rely on our platform to streamline and accelerate everything from compilation to release automation, resulting in major resource savings and faster time-to-market. We’ve helped over 200,000 developers at companies like Microsoft, Samsung, Nintendo, Amazon, and many others build some of the world’s most impactful software across gaming, financial services, embedded systems, and more. As a Sales engineer , you will partner with enterprise customers to design and deliver solutions that accelerate CI/CD pipelines and developer productivity. This is a customer-facing, pre-sales role combining deep technical expertise (backend systems, CI/CD, DevOps) with strong business and communication skills. You will lead technical discovery, run POCs, and act as a trusted advisor throughout the sales cycle and early onboarding.
?Key Responsibilities:
* Own the technical engagement from discovery through POC and rollout
* Analyze customer CI/CD and build environments to identify bottlenecks
* Design scalable solutions leveraging Incredibuild across backend and DevOps ecosystems
* Build ROI-driven value propositions using performance metrics
* Partner with Sales, Product, and Engineering to drive successful deployments
* Create reusable assets (POCs, best practices, demos)
* Support early-stage onboarding and expansion

We are looking to hire Embedded Software Engineering Students to join the SW group and take a major part in redefining the future of our cloud.

The Graviton SW team is looking for an Embedded Engineering Intern to join us in building next generation platforms. At the platforms team, you'll work on large and complex boards, helping bring our Silicon devices into our fleet. You'll have the opportunity to learn about next gen platforms and contribute to the technologies that power the world's largest Cloud provider.

The Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. Were here to help them deploy scalable, secure, reliable, performant, sustainable and efficient architectures - and do that spending as little time and money as possible.

In this role, youll work directly with a variety of interesting customers in various industries which could include AI/ML, HCLS, FinTech, ClimateTech, HCLS and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. Youll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.

Key job responsibilities
Help a diverse range of startups to adopt the right architecture at each part of their lifecycle.
Support startups in architecting scalable, reliable and secure solutions
Support adoption of a broad range of AWS services to deliver business value and accelerate growth/
Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback/
Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs/
Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-market.

As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll build solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

we empower enterprises and service providers with cutting-edge Storage platforms that redefine performance, reliability, and cyber resilience at scale. We are looking for a manager to lead our group of Enterprise Storage Technical Support. As the leader of the Development Support organization, you will be responsible for driving operational excellence across the teams, ensuring effective resolution of critical customer issues, and partnering closely with R&D to address complex technical challenges. You will balance short-term execution and escalation management with long-term organizational development, process optimization, and continuous improvement initiatives.
Responsibilities:

* Lead and develop multiple global technical teams through their managers.
* Own the resolution of critical customer escalations and complex technical issues.
* Drive operational excellence, process improvements, and global alignment.
* Partner with R&D, Product, and Customer-facing teams to improve customer outcomes.
* Ensure high levels of customer satisfaction and service delivery.
* Provide leadership, coaching, and strategic direction to managers and senior technical contributors.
* Prioritize resources and initiatives to maximize business impact

we provide blazing-fast E2E integration of a powerful user management infrastructure designed for modern applications.
Backed by top-tier VCs and a rapidly growing team, we support app developers by covering fundamental authentication flows to the most complex customer use cases.
We're seeking motivated associate to join our Tier 2 Technical Support team, offering a unique opportunity to gain hands-on experience. This position offers a clear path to our Developer Success team (Tier 3), providing exposure to various tools and top-notch technologies in the industry.
Key Responsibilities:
Provide immediate assistance and troubleshoot basic (yet interesting and challenging) technical issues
Escalate complex problems to higher-level support teams and RnD
Maintain high customer satisfaction levels
Learn and adapt to new technologies and tools
Shifts Schedule:
At least 4 shifts per week, 8 hours per shift
Morning shift: 07:00-15:00, Evening shift: 15:00-23:00 (Israel time). Optional night shifts available by choice

In this role, you will be responsible for architecting and maintaining scalable, secure, and highly available environments across AWS and on-premises infrastructure. You will drive automation initiatives, improve CI/CD processes, enhance system reliability, and support engineering teams in delivering production-ready solutions. The ideal candidate is an AWS expert with deep Kubernetes experience, strong infrastructure automation skills, and a passion for operational excellence.
Responsibilities
Design, implement, and maintain scalable, secure, and highly available AWS and hybrid infrastructure
Build, manage, and optimize Kubernetes platforms and containerized workloads
Develop and maintain Infrastructure as Code (IaC) using Terraform
Build and optimize CI/CD pipelines using GitHub Actions, Jenkins, and related technologies
Drive automation initiatives to improve reliability, scalability, and operational efficiency
Monitor, troubleshoot, and resolve production issues while implementing observability solutions
Collaborate with development, security, and customer-facing teams to improve deployment and operational processes

We are looking for a hands-on Senior DevOps Engineer with a strong cloud-native mindset to build, maintain, and evolve our highly scalable, highly-available cloud infrastructure. This role is pivotal in driving operational excellence, security, and automation across our entire engineering organization. You will promote communication, integration, and collaboration to significantly enhance our software development productivity and reliability. You'll work closely with engineering and product teams to streamline delivery, enforce platform standards, and enable a high-velocity development environment-all while keeping reliability and security top of mind.
Responsibilities
Design, Automate, and Manage complex cloud infrastructure on AWS using best-in-class Infrastructure as Code (IaC) practices.
Lead the operation and enhancement of our production Kubernetes environments (EKS), focusing on automation, security, observability, and seamless CI/CD integration.
Drive continuous improvement across platform tooling, developer experience, and operational processes to meet our ambitious performance and uptime goals.
Implement and enforce security-first infrastructure patterns, including strong IAM, network segmentation, and secure secrets management.
Actively contribute to high-level technical design discussions and cross-functional architectural decision-making, ensuring solutions align with long-term platform strategy.

We are looking for an IT Support Engineer to join our TLV team. The hire will be responsible for providing and supporting IT equipment and services to all employees in the TLV office. This opportunity presents the chance to practice modern IT Ops processes and technologies in a controlled financial services environment.
Responsibilities
Provide on-site IT support at our TLV and remote support for our company TLV employees
troubleshooting platforms such as Okta, Google Workspace, Slack, MDM, and other tools.
Create and update IT documentation, including technical guides and user-facing materials.
Act as an advocate for end-users, proactively identifying and resolving IT bottlenecks to enhance productivity.
Manage IT assets (ITAM), including desk setups, printer maintenance, and AV equipment to ensure seamless Town Hall and company events.
Support and maintain Zoom Rooms, ensuring optimal video conferencing performance.
Assist with user lifecycle management, provisioning/deprovisioning accounts, and managing role-based access controls.

We are seeking an experienced IT Director to lead the companys global IT operations and infrastructure services across multiple locations. This role will oversee the IT support and systems teams and ensure the reliability, scalability, and security of the organizations technology environment across our sites in Israel and Manhattan.
The IT Director will be responsible for managing daily IT operations, service delivery, infrastructure platforms, and vendor relationships while working closely with Cyber Security, DevOps, and Business Applications teams.
What you will do?
Lead and manage global IT operations across the companys sites in Israel and Manhattan.
Manage the IT support (Helpdesk) and infrastructure teams to ensure high-quality service delivery and operational excellence.
Oversee the performance, availability, and security of corporate IT systems, cloud services, and network infrastructure.
Define and monitor SLAs and operational KPIs to ensure consistent and reliable IT services across locations.
Drive continuous improvement of IT processes including onboarding, offboarding, asset management, and incident management.
Act as the primary escalation point for complex or critical IT operational issues.
Collaborate closely with Cyber Security, DevOps, and Business Applications teams to ensure secure and efficient technology services.
Manage IT vendors, service providers, and procurement processes.
Plan and manage IT operational budgets and cost optimization initiatives.
Mentor and develop IT team members while fostering a strong service-oriented culture.