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Were hiring a Customer Success Engineer to work directly with customers to implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Investigate and resolve cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

As the Technical Support L2 Engineer, based in Tel Aviv, you will have the unique opportunity to build and scale our L2 support function from the ground up and be a part of the Blockchain security future . Reporting to the Head of Customer Support, you will help our customers with their most pressing issues, protecting end-users from being scammed, creating real impact.

This role is meant for a true builder. As the first hire, youll be a major player in building the support process for cutting edge new Blockchain security products, becoming subject matter expert and trusted advisor for our customers, engaging directly with our engineering and product team, and learning our product directly from them.

Your Chain of Impact:
Provide expert-level technical support for our applications, diagnosing and resolving complex issues with aggressive resolution times.
Analyze sophisticated problems related to system performance, configuration issues, API integrations, Web3 security threats, and blockchain-related incidents.
Monitor system performance metrics, API health, and security incident alerts.
Serve as the primary point of contact for escalated customer issues, maintaining clear communication with stakeholders.
Coordinate with Engineering, Product Management, and Field Services teams to resolve complex technical challenges.
Identify opportunities for the support team to take on additional responsibilities and develop subject matter expertise.
Create and maintain comprehensive playbooks, troubleshooting guides, and internal documentation.
Develop tools and automation to improve support efficiency and reduce resolution time.
Maintain strict compliance with security policies and procedures, particularly when handling sensitive customer data.

We are seeking a highly skilled and motivated MLOps Engineer to join our team and play a critical role in the deployment, automation, and maintenance of our Machine Learning infrastructure. You will be responsible for ensuring that our ML models move seamlessly from experimentation to production with stability, security, and scalability in mind. You will work closely with data scientists, Machine Learning engineers, and DevOps teams to build robust model pipelines, manage infrastructure across on-prem and cloud, and enforce best practices in version control, model deployment, and compliance. Key Responsibilities: Design, implement, and maintain automated model training pipelines using tools such as MLflow, (Kubeflow, Airflow), or custom orchestrators. Support reproducibility and consistency across model training environments. Implement and manage Artifactory. Establish and maintain model registries to track versions, metadata, and lineage. Automate model promotion through staging, testing, and production environments. Build CI/CD pipelines tailored for ML use cases, integrating model training, validation, deployment, and rollback. Manage and scale infrastructure across cloud platforms (Azure) and on-premise environments Optimize GPU/CPU resource utilization and cost efficiency. Implement auto-scaling and load balancing strategies for ML workloads. Manage version control systems (e.g., Git) and integrate with experiment tracking tools. Handle Storage and retrieval of artifacts (e.g., Docker images, models, datasets) via artifact registries like JFrog Artifactory or AWS ECR.

XM Cyber is the leader in hybrid-cloud security posture management, using the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. We're looking for a Devops Engineer for our R&D team, who is passionate about application architecture, system design, and end to end implementation. Responsibilities: You will independently determine and develop architectural approaches and solutions, building automated deployment and testing environments, managing performance bottlenecks and continuously improving the security and resilience of our platform, and act as a knowledge source for other team members. If you’re a get-things-done, hands-on creative thinker and doer, this one’s for you.

The Consulting team is looking for a Cloud Consultant focused on our Cloud Products to join us in Israel. In this role, you will specialize in the design and development of cloud-ready infrastructure and application architectures, including automated container platforms, deployment pipelines. You'll lead the on-site implementation of our technologies like our OpenShift, our OpenShift Data Foundation, our Ceph and our Ansible Automation Platform. You'll play a key role in the enterprise development of our customers, helping make our solutions both practical and workable for their businesses. You'll work to gain an understanding of customer infrastructure and business needs, make recommendations that resolve their issues, and help them make strategic decisions. As a Cloud Consultant, you will help customers build enterprise applications and capabilities around cloud technologies to streamline development and allow for continuous feature release of applications.

In this role you will work onsite from the customer site.

What you will do

Serve as a subject matter expert at the customer site, addressing technical, development, or strategic IT requirements.

Implement and integrate open and hybrid cloud solutions including our OpenShift and other offerings.

Understand industry practices and our policies, procedures, and values.

Demonstrate good judgment in selecting best methods to obtain solutions.

Collaborate with project and customer team members to meet timelines and goals.

Contribute to project documentation and diagrams and support cases management.

Mentor and share your knowledge with customers and the team.

Define and promote the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market.

Implement solutions using cloud technologies, design principles, integration points, and automation methods.

We are a global pioneer for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance.
Join Our Team as a RMA Manager!
Key Responsibilities:
* Manage the Service calls and RMA processes, systems and tools
* Define and manage Services KPIs
* Coordinate companys resources for achieving SLA commitments
* Manage sales administration activities.

We are hiring a Help desk Administrator The Help desk Administrator will be responsible for addressing a wide range of technical IT issues globally, with high-level permissions to the organizations platforms, including Office 365, and other related systems.
Responsibilities:

* Leading tech solution to end users in all aspects (Windows 10/11, operating systems, antivirus, VPN, printers, security systems, etc)
* Provide day-to-day support and response to service incidents
* Diagnose and resolve IT technical issues involving internet connectivity
* Provide support for the entire organization (Locally and remotely)
* A high level of satisfaction with IT help requests from users
* Technical skills with the SharePoint platform
City:
Petah Tikva

We are looking for a motivated student to join our Software team. In this role, you will support the development process by maintaining our CI/CD pipelines, executing, and maintaining integration tests on version builds and ensuring smooth delivery of software. This is a hands-on role where you will gain practical experience with modern DevOps practices, automation, and integration environments.

Requirements
Responsibilities

DevOps

Maintain and improve CI/CD pipelines to ensure reliable and fast delivery.
Support and maintain Jenkins build machines, including job configurations and automation.
Write scripts (Python/Bash) to automate workflows and improve efficiency.
Ensure continuous monitoring and improvement of build processes.
Integration

Run and maintain integration test suites on version builds.
Investigate and troubleshoot build or test failures.
Collaborate with developers to ensure smooth integration of new features and bug fixes.
Tools & Platforms

Work with Atlassian products: Jira (task management), Bitbucket (source control), Confluence (documentation).
Contribute to documentation and knowledge sharing for integration and DevOps processes.

We are a global leader in hybrid cloud security. We bring a new approach that uses the attackers perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.
We are seeking an experienced and security-oriented system Administrator to join our IT team.
Responsible for maintaining, configuring, and securing our organizations infrastructure, with a strong focus on networking, virtualization, and firewall administration. Strong communication and customer service skills are essential, as this role involves frequent interaction with internal users and cross-functional teams. Responsibilities: Manage and monitor internal infrastructure, including servers, networks, virtualization platforms, and firewalls. Administer and maintain systems such as VMware /Hyper-V and backup solutions. Configure and maintain network devices (switches, routers, firewalls) with a focus on security best practices. Apply security patches, hardening procedures, and proactively monitor for threats and vulnerabilities. Respond to technical system support tickets and incidents in a timely and customer-focused manner. Document system configurations, processes, and procedures clearly and accurately. Collaborate with other IT staff to plan and execute infrastructure upgrades and improvements. Ensure compliance with security policies and industry standards.

We are seeking a highly skilled Solution and System Architect to join our dynamic team. The ideal candidate will lead the solution end-to-end for the AT&T flagship app, focusing on client-side standards based on React Native. You will drive technological enablers, define both functional and non-functional requirements, and work closely with business, product, and development teams to set and maintain high standards for the mobile app.
Key Responsibilities:
Lead the solution end-to-end, from planning to production, with a focus on the AT&T React Native app
Collaborate with business and product managers to prepare and refine business requirements
Define and ensure adherence to non-functional requirements such as performance, security, resiliency, scalability, and operability
Design innovative, valid, and implementable solutions aligned with client-side standards
Guide the discovery team alongside the product manager and integrate with the Scrum team
Support the development team with detailed design, implementation options, tools, libraries, patterns, and best practices specific to React Native
Optimize processes and serve as the focal point for technological enablers
Act as a trusted customer advocate, helping organizations adopt advanced solutions and migrate existing workloads
Drive discussions with a wide range of customer personnel from enterprise architects to developers regarding trade-offs, best practices, and risk mitigation

Were looking for a highly motivated Tier 1 Computer Technician to join our international IT support team. Youll be the first point of contact for our R&D employees in Israel, handling day-to-day technical issues, resolving common problems, and escalating complex cases as needed.
Responsibilities:
Respond to IT support requests via ticket, phone, chat, or email
Troubleshoot hardware, software, and network issues (Windows, macOS, iOS, Android)
Support enterprise apps (Microsoft 365, VPN, collaboration & video tools)
Support multimedia conference rooms
Install and configure mobiles, laptops, and peripherals
Handle account provisioning, password resets, and access requests
Document solutions and escalate issues when necessary
Maintaining ownership and communication with the user

Were looking for a Tech Support Team Leader to join our global Technical Operations department. The team is responsible to provide technical support and service to all of our companys customers and serve as a technical focal point.
This will require working collaboratively with other company engineers, analysts, and cross-functional groups, to make sure production issues are resolved quickly and professionally.
Duties and responsibilities:
Manage a team of technical support engineers.
Establishing work procedures and processes according to department standards.
Manage the flow of day-to-day operations, lead and prioritize workload, handle escalations, etc.
Promote self-service plans to reduce number of cases.
Meet and exceed established support KPIs.
Presenting the team performance reports.
Raise support related concerns, issues and improvement feedback to management.
Maximize team productivity.
Be responsible for new employees on boarding, team training and knowledge management.
Team members performance evaluation.
Keeping high team motivation.