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We help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies.
As a software engineer in TEST, you need to be innovative and passionate about quality. You will continuously design creative ways to break software and identify potential bugs. In this role, you will be responsible for driving TEST development and infrastructure of an enterprise-grade, distributed Storage system and build automated TEST suites.
Responsibilities:

* Develop complex TEST scenarios and tools using our massive infrastructure in Python
* Build and design infrastructures, tools and utilities
* Take an active role in product architecture and design decisions
* Participate in all stages of the development process - from design to delivery
* Design TEST plans for large and complex features in the product
* Investigate and solve hard-to-find problems such as race conditions, delicate timing issues and problems happening only at large scales or high performance
* Sign-off on official product releases: you'll have the authority to say "not good enough!"

Required Technical Support Specialist - Base44
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
Assist users with product-related issues, offering timely and effective solutions.
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
Work cross-functionally within a cohesive team environment to ensure product success.

Our Security Engineer
Job Description
Join our Internal Platform Engineering team! As a Security Engineer, you'll be at the forefront of developing and implementing security capabilities to support secure and efficient service delivery. You'll be responsible for ensuring that the tools, approaches, and infrastructure used meet the highest security standards. In your day-to-day, you will:
Drive the development of new security capabilities to support delivery and ensure that the tools and approaches used are effective
Support the efficient delivery of services by employing industry best practices for the automated build and deployment of security infrastructure and code
Support Cloud Technology deployments, lift and shift migrations and transformation of Cloud solutions that manage hybrid and on-premises infrastructure
Assist with the execution of architecture blueprints and brings security into a DevOps mindset and culture
Collaborate with Product teams to support the evaluation of planned changes, to minimize security risk
Provide advice on security to contribute to different projects and product development.

Required HRIS Partner
Job Description
As an HRIS Partner, you'll focus on proactive building, technical execution, and system stability. You'll work closely with HR and business partners to design, develop, and implement innovative solutions that enhance our HR processes and systems. In your day-to-day, you will:
Design, configure, and implement new features and process flows across core HR and point solutions
Act as the dedicated HR partner to identify business process gaps and proactively propose multi-tool solutions (AI, VibeCoding, APIs, etc.)
Provide Tier 2/3 technical support and conduct maintenance to ensure high data integrity and reliability
Actively support the technical build and deployment of AI/LLM-based workflows.

We are looking for a Head of CX - AI, Automation, and Tools to join our team.

The Head of CX - AI, Automation, and Tools role is a unique opportunity to join a highly motivated, customer-centric team striving for excellence. We are shifting gears to an AI-first approach in a super-fast-paced environment. Our goal is to make the customer experience a competitive advantage in the hospitality industry by ensuring our processes are not just defined, but supercharged by intelligent automation.

You will be a hands-on leaderarchitecting flows in n8n/Make, leading a small group of elite talent, and owning a significant share of the day-to-day operations of Guesty CX.

Responsibilities
AI & Automation Architecture (Hands-on)

Build and Deploy AI Solutions: Take a hands-on role in designing, building, and deploying AI-based automations to revolutionize how we support customers and reduce manual work.
Workflow Engineering: Utilize n8n or Make to architect complex, robust workflows that integrate various CX tools.
Client Facing chatbot - defining the priorities roadmap and requirements for our home grown client facing chatbot - built on AWS AgentCore, Langchain and utilizing multiple AI models.
CX AI Agents management and orchestration - building, deploying and monitoring multiple AI agents that cover all areas of the CX operations including data analysis, knowledge, training, support , quality and more.
Tool Administration: Administration and configuration of all CX tools, including finding or replacing tools as needed to keep our stack cutting-edge.
Leadership & Strategy

Talent Management: Manage a small team of highly talented individuals, fostering a culture of innovation and speed.
Process Ownership: Ownership of existing processes in the CX team and defining new processes as needed to support KPIs.
Cross-Department Interface: Define and manage the interface and processes CX has with other departments (BI, CS, Product, OB) and between the various CX teams.
Data & Tools

Data-Driven Improvement: Oversee the CX KPI reporting and work with the BI team to continuously improve our data and dashboards.
Tech Stack: Oversee the CX tech stack (Zendesk, Tymeshift, Airtable and various internally built tools) , continuously introducing new tools and approaches.