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As a Sr. Business Applications Analyst, you will be critical in driving process improvements, developments and optimization of our Salesforce platform and other business applications. This hybrid position combines proven technical development understanding with business process analysis, allowing you to bridge the gap between business needs and technology solutions. Your primary focus will be on enhancing our systems to support business objectives, streamline processes, and improve operational efficiency.

You will work closely with cross-functional teams to understand our current Salesforce setup, identify areas for improvement, and implement scalable solutions that align with industry best practices and business goals.

Key Responsibilities:
Salesforce Development: Design, develop, and maintain Salesforce-based solutions, including custom applications, automation, and integrations with third-party tools.
Ensure best practices in Salesforce development, adhering to security, scalability, and maintainability standards.
Business Process Analysis: Collaborate with business stakeholders to evaluate and improve existing processes, identifying inefficiencies and proposing Salesforce-based solutions to ensure best practices in development, adhering to security, scalability, and maintainability standards.
Solution Design and Implementation: Develop technical specifications and implement thoughtful, high-quality solutions that meet business requirements, ensuring alignment with best practices.
Cross-Platform Solutions: Act as the technical point of contact for designing and implementing complex, cross-platform solutions, supporting all Information Systems (IS) initiatives.
Agile Development: Work in an Agile environment, contributing to user stories, continuous integration, and test-driven development to deliver high-impact solutions.
Documentation and Collaboration: Maintain clear and thorough documentation for all technical designs, processes, and solutions. Foster strong collaboration between technical teams and business users to ensure successful project outcomes.

we are seeking experienced BI Implementers and Developers for full-time positions in diverse dashboard development and BI implementation projects, with a strong focus on hands-on work in an enterprise BI environment.

?? The Growing CRM Division at Microsoft Activity in abra is Hiring a CRM Project Manager! We are looking for a CRM Project Manager to lead and deliver end-to-end CRM projects. This role includes full ownership of planning, execution, and delivery, while working closely with internal teams and business stakeholders. Responsibilities:
* Lead and manage end-to-end CRM projects.
* Build and monitor project plans, Gantt charts, schedules, and budgets
* Prepare and present to steering committees , manage work plans and timelines.
* Collaborate with cross-functional teams in a matrix environment
* Ensure project delivery meets scope, timeline, and quality standards.

We are seeking a dynamic and business-oriented Business Applications Specialist to join our MIS team. You will work closely with various departments to analyze, design, develop, and implement solutions across a range of enterprise platforms including NetSuite ERP, Salesforce, Agile PLM, DealHub, and others. Youll be responsible for identifying improvement opportunities, translating business needs into technical solutions, and ensuring that our systems scale with business growth.
Responsibilities
Own and Serve as the subject matter expert for key business systems (mainly NetSuite, Agile PLM, Salesforce, etc.)
Lead the translation of business needs into actionable system configurations and customizations
Analyze existing processes and recommend optimizations and enhancements, taking ownership of the review, design, develop, deploy, and operate stages of the system lifecycle.
Manage system integrations and third-party tools to ensure cohesive, automation-first workflows
Collaborate with cross-functional teams including finance, sales, operations, and product
Lead implementation of new features or platforms
Document everything.
Provide Tier-2 support for business application issues and escalations, exhibiting the principles of service ownership in every artifact you produce.
Monitor system performance and proactively address problems
Ensure that your artifacts are well-instrumented, documented, and visualized.
Own and deploy reporting functions for your artifacts that describe their performance against business requirements, as well as key functional benchmarks.
Own your service from inception to sunset.

We are seeking a talented Systems Analyst/PMO to join our team to support the internal implementation of a core system salesforce. The role involves a variety of responsibilities, including process mapping, requirement gathering, feedback provision to internal teams and external vendors, and managing the professional and project aspects of the project in collaboration with the organizations CIO and other stakeholders, ensuring successful implementation and go-live. Key Responsibilities:
* Lead process mapping, requirements definition, and gap analysis across departments.
* Translate business needs into functional specifications for implementation.
* Coordinate vendor and internal teams for project delivery.
* Monitor processes, collaborate with management, and drive project milestones.
* Oversee salesforce implementation, ensuring timely and budget-friendly delivery.
* Produce project documentation (plans, Gantt charts, status reports, specs, testing).
* Schedule meetings, assign responsibilities, and track progress.
* Act as primary liaison between the organization and vendor.
* Manage data migration and improvements.

As a member of the R&D Team, the salesforce Developer 's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for design and development of customizations, extensions, configurations, and integrations. The salesforce Developer will be in charge of design, development, testing, and change management. Drive highly visible salesforce initiatives across the organization including building applications on the Force.com platform and supporting integrations with salesforce.

our Salesforce team is seeking a talented Senior Salesforce Business Analyst to drive various new initiatives in a fun, dynamic, and challenging environment.
How will you make an impact?
Conduct current state business process analysis and recommend future state improvements to support business units needs and Salesforce best practices
Organize and lead requirement meetings with business sponsors, users and other impacted teams.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements
Implement and/or drive actual implementation/development of an approved solution.
Develop both high-level and detailed business requirements documentation to support business needs and identify appropriate solution(s).
Utilize knowledge of Sales, Marketing & Service Operations busiess processes and tools such as Sales Cloud, CPQ, Service Cloud, Communities and other tools to make recommendations to business and other impacted parties regarding solution options.
Hands-on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows and other 3rd party applications.
Be a part of ongoing support and maintenance of Salesforce and conduct long-term improvement operations to ensure compatibility with evolving business requirements.

We are looking for a passionate Junior Business System Analyst Gainsight who will serve as both a business partner and a hands-on practitioner.
You will work closely with stakeholders to gather business requirements and directly translate them into working solutions within the Gainsight platform. This includes configuring workflows, building dashboards, and maintaining automation rules that empower our Customer Success team to deliver measurable impact
How will you make an impact?​
In this role, you will be responsible for:​
Collaborate with stakeholders (Customer Success, Product, and more) to gather, document, and analyze business requirements.
Translate business needs into functional specifications and hands-on Gainsight configurations.
Build and optimize health scores, playbooks, dashboards, and automated workflows directly in Gainsight.
Own Gainsight administration: user management, data integrations, rules engine configuration, and system enhancements.
Ensure seamless integration of Gainsight with Salesforce and other enterprise tools.
Perform system testing, UAT, and release management for new features and improvements.
Provide end-user support, training, and onboarding to ensure high adoption across the organization.
Monitor system performance, troubleshoot issues, and continuously refine platform usage for maximum value.

We are looking for a skilled and dedicated salesforce Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our users, ensuring a smooth and efficient resolution to their inquiries. The ideal candidate is a problem-solver with a strong understanding of the salesforce platform and a passion for customer service.
Responsibilities:
Ticket Management: Proactively monitor and manage the support queue, ensuring timely review and triage of all incoming requests. Issue Investigation: Investigate and troubleshoot technical issues reported by users, meticulously documenting each step of the resolution process. Direct Support: Respond to user tickets, providing clear, accurate, and professional guidance to resolve their issues efficiently. Queue Oversight: Manage the overall support queue and track the status of tickets assigned to various team members, ensuring all items are handled promptly. Service Improvement: Identify and implement opportunities to enhance the quality and efficiency of our support services. Platform Optimization: Continuously improve the use of salesforce for our support operations, finding new ways to streamline workflows and enhance the user support experience. Knowledge Base Management: Maintain and expand our knowledge base by creating and updating articles for frequently encountered issues, empowering users to find solutions independently.

We are hiring a salesforce Implementer to join one of our key financial clients. This is a great opportunity to lead complex salesforce projects end-to-end within a dynamic and highly technological environment.