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We are looking for a Senior Customer Success Manager to lead strategic customer relationships, drive product adoption, and maximize customer value.
This role works closely with key customers and internal teams to create long-term partnerships and exceptional customer experiences.
What youll do:
Manage a portfolio of strategic and high-value customers
Lead onboarding, adoption, retention, and growth processes
Build trusted relationships with stakeholders and decision makers
Identify upsell and expansion opportunities
Conduct strategic customer meetings and business reviews
Work closely with Product, Sales, Support, and R&D teams
Represent the voice of the customer internally
Improve Customer Success processes and methodologies
Drive high customer satisfaction and retention.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities
Solve customers technical problems by adopting the company platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within our company and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities.

We are looking for a Technical Support Engineer to join our highly experienced global team.
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.
This role is tasked with helping our company customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the company Platform.
What Youll Do
Serve as our customers single point of contact for any tech-related matters
End-to-end ownership of customer support cases from opening until closure, ensuring customer satisfaction
Establish relationships and engage with technical counterparts to drive product adoption and expansion
Train and coach customers to a successful onboarding process and ongoing usage
Advocate internally for customer needs - be the technical voice of the customer within our company
Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
Prioritize and manage several open issues at one time
Properly escalate unresolved issues to the appropriate internal teams.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events - with features such as APM, RUM, SIEM, and Kubernetes monitoring - all enhancing operational efficiency and reducing observability spend by up to 70%.
We're a well-established startup, post-Series F, with paying customers and sales across the globe. Our design studio is mature, with multiple teams already in place - and we're looking for an exceptional, experienced Senior Product Designer to help us move the needle in a fast-paced, growing environment.
Why this role is different
This isn't a hand-off-the-mockups role. We give designers real ownership of the product:
End-to-end ownership. Every designer on the team owns projects from early wireframes to mockups to live, shipped features. You own the outcome, not just the artboard.
We're an AI-native design team. AI is woven into how we work day-to-day - Claude Code included - and the company actively supports and invests in giving us the best tools to do it well.
Designers ship to production. Our team has access to the company codebase and pushes UI code to production directly. This isn't about replacing engineers - it's about design owning the quality of the UI, working hand-in-hand with R&D. You'll be accountable for the product experience, not just advocating for it.
You'll design work tools that help developers, DevOps, and R&D teams manage complex software - turning dense, technical, data-heavy problems into clear, elegant experiences for technical users.
Responsibilities
Design end-to-end user experiences, from research and wireframes to high-fidelity mockups to final implemented live features.
Validate your work through user research - interviews, usability testing, and analysis of product data - and iterate quickly based on what you learn.
Ground your design decisions in evidence - product data, user research, and feedback - and help define the success metrics that connect your work to user needs and business goals.
Work closely with R&D and product teams to bring these experiences to life.
Take ownership of UI quality in production, including shipping front-end changes directly (with AI tooling and our design system).
Contribute to, manage, and refine our product style guide and design system.
Make complex technical solutions clear and usable for a technical audience.

Were looking for engineers who love Rust to join our team and develop modern, cloud-native production systems that process terabytes of data daily. In this role, you will design and develop our backend services using Rust along with other exciting technologies, all deployed in AWS on Kubernetes.
*This opportunity is available in a hybrid model from our TLV site or remotely within the EU time zone.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
About Our Squad
Were not just another frontend team - we are the frontend tech-lead squad of our group - the team others come to for architecture guidance, best practices, design system direction, and technical standards.
We work closely with multiple teams across the organization, influencing how frontend is built company-wide. If you enjoy ownership, impact, and technical leadership - youll feel at home here.
Were extremely agile. Ideas become code fast. Code becomes production fast. Feedback loops are short. Learning cycles are shorter.
We care deeply about: Clean architecture, scalable frontend systems, high performance, great UX, strong engineering culture, and just as important - we care about enjoying the journey.
Were looking for someone who: Loves to smile, wakes up wanting to codeGets, excited about learning something new, takes pride in writing elegant solutions, thrives in collaboration, isnt afraid to challenge ideas (including ours).
Responsibilities
Develop and maintain scalable, responsive web applications using Angular 21.
Help shape frontend architecture and technical directionCollaborate closely with product managers, designers, and backend engineers.
Work across multiple teams as a frontend authority
Optimize applications for speed, scalability, and maintainabilityWrite clean, testable, production-grade code.
Participate in meaningful code reviews and technical discussions.
Troubleshoot and improve existing systems.
Establish frontend standards and embed AI-assisted development patterns.
Continuously explore and introduce modern frontend innovations.

We're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Embedded control team develop SW products that create the basic building blocks of the our system and deal with various fields - power conversion algorithmic, communication algorithmic, optimizations, rt problems on different platforms - DSPs, Companys ASIC and digital controlled power converters for photo-voltaic power systems. Our technological challenges focus on the following fields: power electronics, digital close loop control and Digital Signal Processing algorithms implemented on companys microprocessors. In this position, you will take part in developing advanced control algorithms and software for our state-of-the-art products.
What you will be doing:
* Learning the different aspects of our products by developing features in various areas and disciplines - power electronics, control theory, DSP and communication over different platform.
* Design, develop, optimizing, TEST and maintain complex and exciting Embedded SW for power electronics and control systems in a multi processors environment.
* Developing on various micro-controllers and dealing with various rt constraints.
* Ownership of a project/product from end to end- from concept and simulation, through development and integration and field deployment.
* Building complex simulations integrating SW and HW and working hand by hand with HW team.


Country:
Israel
City:
Herzliya

We are looking for a Principal Architect who combines deep technical mastery with product sensibility, business understanding, and organizational insight. This is a senior individual-contributor role with broad influence and high visibility across engineering, product, and leadership.
You will shape the architecture of our platform across multiple domains, drive strategic technical decisions, and partner with cross-functional leaders to align architectural direction with product, business, and organizational goals.
You are not just a technologist - you are a systems thinker who understands how technology enables outcomes, how teams and organizations scale, and how product strategy and technical strategy intersect.
What Youll Do
Architectural Ownership & Thought Leadership
Lead architecture across core domains, such as:
Distributed systems at massive scale
Streaming and real-time data pipelines
Query engines, analytics, and data processing
Storage architectures and object-store-based systems
SaaS control planes and high-scale multi-tenancy
Anticipate systemic needs, identify opportunities, and drive architectural initiatives end-to-end - from design through alignment and delivery
Act as a trusted advisor and thought partner for senior engineering, product, and executive stakeholders
Cross-Functional Impact
Translate product and business strategy into architectural trade-offs and decisions
Help define the how behind ambitious organizational outcomes (e.g., performance, reliability, cost efficiency, developer velocity at petabyte-scale)
Mentor and influence engineers across teams to elevate architectural quality and execution
Organizational Intelligence in Practice
Embody an integrative perspective: understand technology constraints, product priorities, customer problems, and organizational dynamics
Help shape how the company thinks about architecture as a strategic asset - not just a technical discipline.

We're looking for engineers who are passionate about observability and skilled in Go to join our team and help develop modern observability solutions. In this role, you will support and lead the technical direction for using OpenTelemetry in our customer environments. You will be responsible for being an active member of the OpenTelemetry community, such as attending SIGs and contributing to and maintaining various components, tools, and specifications within the OpenTelemetry ecosystem. Your expertise will help ensure robust and scalable solutions for our clients.
At our company, engineers own critical systems, influence product direction, and prioritize long-term quality over short-term solutions. Youll be part of a team that values clear thinking, pragmatic design, and continuous improvement.

Required Staff Backend Engineer
Tel Aviv
As a Staff Backend Engineer, you will play a pivotal role in revolutionizing how companies understand their customer interactions. You will be instrumental in designing and leading the development of scalable systems, working with cutting-edge technologies, and collaborating with cross-functional teams across the organization to solve high-impact problems.
Youll Own:
Technical Strategy & Architecture: Driving the architectural vision for complex systems, ensuring they remain scalable, reliable, and maintainable as we grow.
Core Backend Infrastructure: Designing and implementing high-performance services and APIs using Java, Spring Boot, and modern cloud technologies.
Technology Exploration: Researching and integrating emerging technologies, including AI/ML capabilities and advanced APIs, into our current stack.
Youll Solve:
System Scalability: Tackling the challenges of high-performance backend design.
Complex Cross-Functional Alignment: Bridging the gap between Product, GTM, and R&D groups to develop tailored solutions that satisfy both internal and external stakeholders.
Architectural Debt: Making critical decisions that prevent bottlenecks and ensure the long-term health of our distributed systems.
Youll Impact:
Team Technical Bar: Elevating the engineering organization through direct mentorship and by setting high-level standards for best practices.
Innovation Velocity: Leading the charge in adopting new methodologies and AI capabilities that keep our product at the cutting edge.
Strategic Growth: Directly influencing the company's ability to scale by building the foundational services that power our most complex product initiatives.