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We are looking for a Senior Full Stack Engineer who thrives at the intersection of intelligent systems and polished product experiences. You'll work across the entire stack from designing React interfaces that surface AI capabilities to engineers and end users, to building the Python and Node.js services that power our LLM-based Agentic platform. A key part of this role is hands-on experience with designing, building, and integrating MCP servers that connect our AI agents to internal tools, financial data systems, and third-party APIs. You'll collaborate closely with product, compliance, and cross-functional engineering teams to build financial technology that's fast, secure, and genuinely intelligent.
Who You Are:
You have experience building Retrieval‑Augmented Generation (RAG) systems or knowledge‑base chatbots.
You're Hands‑on with vector databases such as Pinecone, Chroma, or pgvector on Postgres/Aurora.
Have AWS certification (Developer, Solutions Architect, or Machine Learning Specialty).
Experience with observability tooling (Datadog, New Relic) and cost‑optimization strategies for AI workloads.
Background in microservices, domain‑driven design, or event‑sourcing patterns.
What Youll Actually Be Doing:
Design, build, and continuously improve our LLM-based Agentic platform. Own end-to-end architecture decisions from model orchestration and prompt design to retrieval pipelines, tool-calling patterns, and evaluation frameworks.
Architect and build high-performance services in Python and/or Node.js. Design systems for extreme speed, reliability, and real-time data processing under high traffic conditions.
Design and maintain MCP servers that give AI agents structured, secure access to internal banking systems, external APIs, databases, and developer tools making Agentic platform composable and extensible by design.
Build intuitive React interfaces that expose AI capabilities like chat interfaces, agentic dashboards, real-time streaming UIs, and internal tooling. Own state management patterns and component architecture at scale.
Partner with product managers, business stakeholders, compliance, and engineering teams to translate vision into scalable technical requirements and roadmaps.
Design and ensure the platform meets enterprise-grade security and financial regulatory standards.
Actively upskill fellow engineers on full-stack best practices, LLM integration patterns, and production of AI systems. Help define coding standards and contribute to a culture of engineering excellence.
Evaluate emerging models, frameworks, and tooling. Prototype and integrate the most impactful advances into our platform and internal developer productivity tooling.
Requirements

Required IT Enterprise Systems Support Engineer
The Role
The Engineer, IT Enterprise Systems Support, is responsible for assisting and supporting approximately 200 end users in a corporate environment, and as part of the Enterprise Systems Support team. The ideal candidate has a solid IT support foundation and experience across Windows 11, macOS, Microsoft 365, iOS, and Android platforms, coupled with exceptional customer service and communication skills.
Who You Are
A technically driven problem-solver with the ability to diagnose and resolve issues across a wide range of complexity levels.
An experienced Support Engineer who delivers exceptional customer service and communicates technical concepts in a clear, user-friendly manner.
Passionate about technology, continuously learning new tools, systems, and best practices to expand technical expertise.
Skilled at implementing effective solutions quickly while providing guidance and knowledge-sharing to users and stakeholders.
Thrives in fast-paced, customer-focused environments where technical troubleshooting, collaboration, and user support are key to success.
What Youll Actually Be Doing:
Serve as the first point of contact for employees seeking technical assistance via phone, email, chat, remote support, and in-person interactions, delivering exceptional customer service and meeting established SLA targets.
Troubleshoot and resolve hardware, software, mobile device, connectivity, and end-user computing issues across Windows, macOS, Microsoft 365, and other business-critical applications.
Provide hands-on and remote support for laptops, desktops, peripherals, and related technologies, including installations, upgrades, replacements, repairs, configurations, and deployments.
Manage support requests through the ticketing system, ensuring timely resolution, accurate documentation, and proactive communication with users.
Support and troubleshoot networking, cloud, and endpoint technologies, including Cisco, Fortinet, Amazon WorkSpaces, Microsoft Intune, Jamf, SCCM, and Windows Autopilot.
Deliver operational support for conference room technology, audiovisual systems, telephony solutions, and office security systems to ensure a seamless workplace experience.
Lead endpoint lifecycle activities, including device provisioning, operating system deployments, upgrades, asset tracking, inventory management, warranty coordination, and compliance initiatives.
Create, maintain, and improve knowledge base articles, troubleshooting guides, FAQs, and technical documentation to enhance self-service and team efficiency.

We are seeking a Business Operations Manager to partner closely with the COO and executive leadership, driving strategic initiatives, cross-functional execution, and operational excellence across the organization.

This is a maternity leave replacement role, with the opportunity to continue in the position permanently for the right candidate.

Reporting directly to the COO, you will combine business operations leadership with Chief of Staff responsibilities. You will help turn company strategy into execution, lead high-impact cross-functional initiatives, improve how teams work together, and build scalable processes and systems that support rapid growth.

You will work closely with executive leadership, Product, R&D, Marketing, Studio, and Customer Experience to bridge gaps, remove friction, and turn complex, cross-functional challenges into clear plans and effective execution.



Key Responsibilities

Strategic Execution & Governance

Leadership Alignment: Partner with executive leadership to translate company strategy into actionable operational plans and department OKRs/KPIs.
Company Operating Rhythm: Support the company's operating rhythm, including leadership syncs, quarterly reviews, cross-functional standups, and strategic offsites.
Special Projects: Lead high-impact, cross-functional initiatives from inception through rollout.
Executive Advisory & Chief of Staff Support: Serve as a trusted partner to the COO and CEO, supporting executive priorities, helping drive cross-functional projects, and tracking progress on key strategic initiatives.
Process Design & Operational Excellence

Cross-Functional Workflow Optimization: Review existing handoffs between teams to identify bottlenecks, reduce cycle times, and improve operational efficiency.
Scale & Automation: Identify manual or inefficient processes across the business and implement automation, tooling, or standard operating procedures (SOPs) to improve how the organization operates at scale.
Cross-Departmental Synchronization

Parent Company Focal Point: Serve as the primary liaison and main point of contact for cross-functional communication and strategic coordination with our parent company in Italy.
Product & GTM Alignment: Connect Product/Engineering with Go-To-Market teams (Marketing, PMM, CX) to ensure smooth launches, clear messaging and enablement, and aligned feature rollouts.
Customer Journey Improvement: Work with CX to identify customer drop-off points and areas of friction, and help drive systemic improvements across the customer journey.
Metrics, Insights & Reporting

Performance Tracking: Maintain executive-level dashboards tracking core operational health metrics, cross-functional SLA adherence, and team efficiency.
Data-Driven Insights: Analyze operational performance data to identify risks, inefficiencies, and growth opportunities across the business, and turn those insights into actionable recommendations.

Senior Software Engineer - IAM
The Role:
We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led us to be named to American Bankers list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple - our nimble and collaborative culture lives in every member of our growing team.
Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
Who You Are:
Our Software Engineering group handles the core software responsibilitie, and as a Senior Software Engineer, you play a key role. You have a growth mindset: embracing ambiguity and seeking opportunities to challenge yourself and continuously grow your skills. This is a challenging role, so we expect you to have significant experience leading and developing complex and distributed engineering systems. We are looking for an individual contributor that enjoys mentoring teammates and working closely with users.
What Youll Actually Be Doing:
Design, implement, and manage IAM solutions
Collaborate with other IT and security teams to ensure seamless integration of IAM and app security solutions
Provide technical guidance and mentorship to junior IAM engineers.

we are seeking a Business Product Analyst - a business-minded analyst who will work hand in hand with our Product Managers and Scrum teams as a true Business Partner.

This is not a reporting or dashboard role. Your mission is to help the product teams deeply understand how our features are used by our customers, what value they create, and how they can make money. You will turn product and business data into clear, actionable insights and recommendations that shape what the company builds, how it is measured, and how it is monetized.

In a world where AI can surface data, this role exists to answer the harder business questions: Who uses this feature and why? Is it creating value? And how can it make money?



Key Responsibilities & Focus Areas

Drive Strategic Direction, Not Just Feature Metrics: You won't just analyze isolated features-you will connect product performance directly to company-wide strategy. By uncovering the true business impact of what we build, your insights will shape executive decisions, guide product roadmaps, and directly influence Morning's long-term trajectory and growth
Shape Product & Strategic Direction: Go beyond isolated feature tracking to connect product performance directly to company strategy, ensuring every development choice informs the broader roadmap and long-term business trajectory.
Act as a Strategic Product Partner: Embed yourself in the daily rhythms of Product and Scrum teams, bringing a high-level business and data perspective to shape feature concepts into core strategic drivers.
Evaluate Holistic Value & Ecosystem Impact: Analyze usage patterns and user journeys to understand how features contribute to overall platform engagement, long-term retention, and compounding business value
Scale Monetization & Business Models: Translate product behavior into comprehensive revenue strategies, connecting feature engagement directly to pricing structures, monetization opportunities, and company-wide growth.
Challenge Assumptions & Drive Core Focus: Use rigorous data insights to question legacy beliefs, helping leadership and product teams prioritize high-impact initiatives and define where to double down or pivot.

we are looking for a Junior Developer to resolve ongoing issues across our FinTech system and to take part in ongoing data and monitoring tasks.

This role is hands-on execution: you will receive defined issues and take them through to a working solution and release. You'll do this work with our proprietary AI development agents, the main tools for the job: you will use them to work through issues and ship solutions quickly.

What You'll Do

AI-Powered Issue Resolution: Take defined issues and see them through to a working solution using our proprietary AI development agents- implementation, testing, and release.
Data & Monitoring Tasks: Take part in the ongoing data and monitoring tasks that keep our SaaS platform running smoothly.

we are looking for a Senior AI Builder to take AI from a "promising demo" to real production systems that customers rely on - and that continue to work well over time.

Our R&D group is a team of 12 engineers and one architect, spanning backend to mobile, building the accounting platform businesses actually run on every day.



What you'll do

Build and ship LLM-powered AI capabilities to production- agentic flows, retrieval over our data, extraction from real-world documents, and more. Solutions need to be accurate, measurable, cost-efficient, and rollback-ready.
Build and lead the evaluation process - continuously measure the quality of models and solutions, and be able to answer clearly: is the new version actually better than last week's?
Own whatever it takes to get the solution into production- from AWS Lambda to Vue and PHP. You don't need to be an expert in every technology, but you should be comfortable getting into the code and solving problems wherever the work actually lives.

Were looking for an IT Compliance Associate to join our Technology team and help ensure our systems, vendors, and internal processes meet legal, regulatory, and security standards. In this role, youll support the design and implementation of an effective IT compliance framework, manage access controls, assess risk, and guide teams in upholding compliance across the organization.
Youll also help shape policies, identify gaps, and drive remediation efforts with cross-functional stakeholders. This is a collaborative, detail-oriented position with room for growth in the cybersecurity and compliance domain
Who You Are
A sharp, analytical thinker with high attention to detail
Collaborative, reliable, and able to thrive in a structured environment
Comfortable analyzing complex data, identifying risk, and advising on controls
Driven by doing things ethically, legally, and right the first time
What Youll Actually Be Doing
Develop and maintain an effective IT compliance program
Conduct risk assessments on internal processes and systems
Lead access recertification and vendor risk assessment processes
Draft, manage, and update internal compliance policies and documentation
Review vendor documentation for regulatory and security alignment
Analyze data, identify compliance gaps, and implement remedial actions
Prepare reports, dashboards, and compliance summaries for internal stakeholders
Organize and contribute to quarterly Cyber Steering Presentations.

Required Staff Software Engineer
The Role:
Staff Software Engineer is our most senior individual-contributor role. You report to a VP of Engineering and act as the technical force multiplier across the several teams that VP owns through their Engineering Managers. Engineering Managers own people and delivery. You own the technical bar.
Who You Are:
You turn strategy into architecture, make the hard design and build-versus-buy calls, and keep decisions coherent across every team under the VP. You work in three modes: lead technical direction, help unblock and grow teams, and build the highest-risk pieces yourself. Hands-on. Not a manager. Your leverage is architecture, code, and the engineers you make better.
What Youll Actually Be Doing:
Partner with the VP to translate business goals into cross-team technical strategy and clear architecture.
Own the hard technical decisions: system design, service boundaries, data models, stack choices, and the tradeoffs behind them.
Define the standards teams build against: coding, testing, security, observability, operational readiness.
Drive alignment across Engineering Managers and their teams so independent decisions hold up at the platform level.
Unblock teams on the hard problems: scale, latency, reliability, thorny integrations, production incidents.
Take initiative without being asked: spot gaps, propose the fix, and drive it across teams before it becomes a problem.
Actively grow and mentor engineers. Invest in their technical development, coach through hard problems, and build the next tier of senior talent.
Prototype and ship the highest-leverage, highest-risk code yourself so teams inherit a proven path.
Set the bar for quality, security, and compliance in a regulated, real-time financial environment.

Design, develop, and evolve core backend systems and services, with an emphasis on scalability, performance, and maintainability.
Lead complex technical initiatives from concept through production, making architectural decisions that drive long-term impact.
Take end-to-end responsibility for backend production systems, including monitoring, troubleshooting, performance optimization, incident resolution, and infrastructure reliability.
Maintain high engineering standards through code reviews, testing, documentation, and best practices.
Continuously evaluate and adopt modern development tools to improve developer productivity and system quality.
Provide technical leadership and mentorship across the backend domain, influencing architectural standards and engineering culture.

Design, develop, and evolve core full-stack features, with an emphasis on scalability, performance, and maintainability.
Lead complex technical initiatives from concept through production, making architectural decisions that drive long-term impact.
Take end-to-end responsibility for production systems, including monitoring, troubleshooting, performance optimization, and incident resolution.
Maintain high engineering standards through code reviews, testing, documentation, and best practices.
Continuously evaluate and adopt modern development tools to improve developer productivity and system quality.
Support and mentor other engineers as needed, sharing knowledge and contributing to team growth.

Required Senior Software Engineer - Agentic Platform
The Role:
As a Senior Software Engineer, youll design, develop, and deploy robust software systems across our platform. Youll have ownership of end-to-end projects, the autonomy to lead from idea to implementation, and the opportunity to work across product lines - from scalable APIs and secure infrastructure to machine learning.
The role also brings unique engineering challenges shaped by regulatory and compliance requirements - pushing your creativity and technical capabilities.
Who You Are:
A product-minded engineer who loves solving problems at scale
Comfortable owning full systems - from architecture to deployment
Passionate about writing clean, maintainable code with an eye on the end user
A collaborative team player who mentors generously and learns continuously
Curious, thoughtful, and excited by a fast-moving environment
What Youll Actually Be Doing:
Design, build, test, and deploy backend systems for high-scale financial applications
Lead architecture reviews and drive decisions across technologies and platforms
Write well-tested code and review peers work for quality and clarity
Collaborate with Product, DevOps, and Security teams to deliver seamless experiences
Own and improve development lifecycles including CI/CD, observability, and cloud automation
Debug production issues and lead efforts to ensure system reliability and uptime
Contribute to internal documentation and onboarding processes
Participate in a Tier 2/3 on-call rotation to support business-critical systems
Build and evolve the platform that lets teams create, evaluate, deploy, and operate agent-based systems, and bring coding agents into daily engineering work.

Were looking for a Business Analyst who is passionate about turning data into actionable insights and driving sustainable growth across the customer lifecycle. As a Business Analyst \, youll work closely with Retention, CRM, Product, Customer Experience, and Data teams to analyze customer behavior, identify growth opportunities and support data driven decision making. Youll focus on repeat purchases, retention, churn, reactivation, and customer lifetime value.

Responsibilities
Analyze customer behavior and business performance across the customer lifecycle, with a focus on retention, repeat purchases, churn, reactivation, and customer lifetime value
Monitor key KPIs and build dashboards, reports, cohorts, and customer segments to identify trends and performance gaps
Analyze customer journeys and identify key drop off points, churn drivers, and opportunities to improve repeat behavior
Partner with Retention, CRM, Product, and Customer Experience teams to evaluate campaigns, lifecycle journeys, discounts, Care Plans, and other retention initiatives
Analyze performance across markets, treatment categories, medications, service types, acquisition sources, and customer segments
Measure the impact of customer experience factors such as cancellations, payment failures, and delivery issues on customer behavior and business results
Support tests and experiments, including KPI definition, control groups, performance analysis, and final recommendations
Translate complex data into clear business insights, quantify opportunities, and support strategic decision making

Required Senior Back-End Engineer
The Role:
As a Senior Software Engineer, youll design, develop, and deploy robust software systems across our platform. Youll have ownership of end-to-end projects, the autonomy to lead from idea to implementation, and the opportunity to work across product lines - from scalable APIs and secure infrastructure to machine learning.
The role also brings unique engineering challenges shaped by regulatory and compliance requirements - pushing your creativity and technical capabilities.
Who You Are:
A product-minded engineer who loves solving problems at scale
Comfortable owning full systems - from architecture to deployment
Passionate about writing clean, maintainable code with an eye on the end user
A collaborative team player who mentors generously and learns continuously
Curious, thoughtful, and excited by a fast-moving environment
What Youll Actually Be Doing
Design, build, test, and deploy backend systems for high-scale financial applications
Lead architecture reviews and drive decisions across technologies and platforms
Write well-tested code and review peers work for quality and clarity
Collaborate with Product, DevOps, and Security teams to deliver seamless experiences
Own and improve development lifecycles including CI/CD, observability, and cloud automation
Debug production issues and lead efforts to ensure system reliability and uptime
Contribute to internal documentation and onboarding processes
Participate in a Tier 2/3 on-call rotation to support business-critical systems.

Were looking for a skilled and curious Back End Developer to join our growing engineering team. In this role, you'll architect and build reliable, scalable services that power mission-critical fintech products - from payments and lending to compliance and blockchain. You'll collaborate closely with product, DevOps, and front-end engineers to design robust APIs, implement clean data flows, and solve complex performance challenges. Your work will shape how money moves securely across our infrastructure and directly support millions of users. This is a great opportunity to drive meaningful impact while learning and growing within a highly supportive and technical team.
Who You Are:
A thoughtful engineer who balances technical excellence with product impact
Comfortable across the full stack, with strong backend expertise and frontend awareness
Detail-oriented and passionate about clean, scalable, and well-tested code
Excited to collaborate and share your knowledge across teams
Motivated by ownership, mentoring others, and building features that users love
What Youll Actually Be Doing
Design, develop, and deliver scalable software modules and components
Build backend systems using .NET, DotNet 6.0, SQL Server, RabbitMQ, Docker and AWS
Plan, triage, and prioritize work across multiple priorities
Share your knowledge with teammates and help mentor and guide partners.