לוח משרות דרושים

As a Tech Lead, you wont just write code - youll shape the future of our platform. We're looking for a hands-on leader who thrives on impact, takes initiative, and inspires others. If you're passionate about building great products, mentoring others, and setting high standards, this role is for you.

What You'll Do
Shape the vision: As a Tech Lead at BiltOn, youll play a pivotal role in defining our technical vision and guiding the evolution of our services and products. You'll lead advanced engineering efforts, apply research to improve productivity, and translate business goals into actionable technical plans.
End2End Impact : Own and drive the development of complex features across both web and mobile platforms (React, React Native, Node.js).
Drive engineering strategy: Work closely with Engineering Managers, Product Managers, and Designers to ensure our systems are scalable, reliable, and monitored effectively. Champion CI/CD, lead design reviews, and uphold engineering standards across the team.
Guide the team: Support and mentor a team of engineers with diverse experience levels. Foster accountability, collaboration, and technical excellence
Own the lifecycle: Take features from concept to deploymentbalancing speed, quality, and scalability.
Champion reliability: Own production readiness, infrastructure awareness, and system robustness.
Mentor and grow: Share knowledge, review code, and invest in the professional growth of junior and mid-level developers.
Improve continuously: Identify opportunities to enhance system performance, adopt new technologies, and streamline development workflows.

We are seeking a highly motivated and skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our construction customers. Your primary focus will be understanding their unique needs, driving adoption of our solutions, and ensuring their ongoing success and expansion. The ideal candidate will possess excellent communication skills, and a passion for delivering exceptional customer experiences.

Responsibilities:
Serve as the main point of contact for assigned construction clients, building strong relationships based on trust and proactive communication.
Understand each client's business objectives, challenges, and requirements to align our solutions with their needs.
Develop and execute customer success plans to ensure clients achieve their desired outcomes and maximize the value of our products and services.
Travel to customers construction sites to conduct check-ins and business reviews with clients to assess their satisfaction levels, identify opportunities for improvement, and address any concerns.
Collaborate with the sales team to support the onboarding process and ensure a smooth transition from the sales phase to customer success.
Proactively identify upsell and cross-sell opportunities based on client needs and provide appropriate recommendations to the sales team.
Act as an internal advocate for customers, representing their needs and interests to cross-functional teams within the company.
Collaborate with the product development team to provide customer feedback and contribute to the continuous improvement of our solutions