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Were hiring a Customer Success Engineer to work directly with customers to onboard, implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Investigate and resolve cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

We are looking for a Senior Product Manager to own the Customer Support and Sales domain within our proprietary commerce platform, including its integrations with third-party tools and vendors. In this role, you will be the product owner of a critical internal SaaS system used daily with direct impact on revenue protection, customer satisfaction, and operational efficiency.
You will define the product strategy and roadmap for this domain, work closely with Senior Leadership to align on priorities and trade-offs, and partner with Customer Support, Sales, Operations, Finance, R&D, Design, and Data teams to deliver scalable solutions in a fast-moving, ambiguous environment. This is a high-ownership role and the ability to drive change across the organisation.
Roles & responsibilities:
Own the end-to-end product lifecycle for internal Customer Support and Sales tools, from discovery and user research through delivery, launch, adoption, and ongoing optimization
Understand the needs, workflows, and constraints of support and sales teams, and translate business goals such as revenue protection, efficiency, and CX improvement into a clear product strategy and measurable outcomes
Design and deliver solutions that help teams resolve customer issues faster and prevent revenue loss, including proactive cancellation prevention, smarter refund and return flows, and workflow automation
Build sales-enablement capabilities that improve conversion, upsell, and cross-sell effectiveness, and average order value
Lead cross-functional execution and change management by aligning stakeholders across Customer Support, Sales, Operations, Finance, R&D, Design, and Data, and driving adoption of new tools and processes
Evaluate and integrate third-party platforms and vendors, making informed build-vs-buy decisions with a focus on scalability, cost, and long-term maintainability
Identify opportunities to simplify complex workflows, reduce manual effort, and scale operations through better product design, automation, and data
Define success metrics, track business and operational impact, and use data and qualitative feedback to continuously prioritise and improve outcomes, with visibility to senior leadership.

We're looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

We are looking for a Senior Product Manager, B2C, to lead our Direct-to-Consumer (DTC) initiatives. This is a key role that impacts our e-commerce operations and the company's ability to generate increased revenue. As Senior Product Manager, you will wake up every morning thinking about how to convert more of our website visitors into our clients. You will conceptualize and execute complex UI/UX changes that will drive conversion rate improvements. You will own this process end-to-end, including designing and measuring impact, and will work closely with our development and Data teams.
What Youll Be Doing:
Plan and manage engineering sprints to deliver greater value to the customer and the company.
Define the scope for both features and initiatives, clearly articulating the rationale behind decisions.
Lead cross-functional teams, including engineering, design, marketing, UX research, and data, through the agile execution process- from conception to requirements gathering to UX design, development, testing, and launch.
Work closely with our data and UX team to cultivate a deep understanding of the user, both pre-purchase and post-purchase
Conduct ongoing competitive analysis of other sites and products to identify ways to improve our user experience continually.

We are looking for an Escalation Engineer (part of the Engineering organization) to support escalation points from both the Customer Success organization as well as internally within the engineering teams. This position may also include interfacing with customers.



Responsibilities:

Troubleshoot, debug, analyze logs, profile code & provide temporary or permanent solutions.
Work closely with engineering teams to propose fixes or temporary workarounds for critical customer issues.
Build supporting automation to improve productivity (of both yourself and the team).
Understand customer use cases and work closely with Customer Success Engineers and Solution Architects to be an effective channel between Engineering teams and Customer Success.
Take complete ownership and follow-up on escalations.
Collaborate cross-functionally to solve difficult technical problems.

We are looking for a Programmatic Partnerships Manager to join our integral programmatic team and manage relationships with leading global demand partners.
Build and grow strong relationships and execute business plans to drive growth and success.
Represent us, conduct meetings with clients and perform quarterly business reviews.
Collaborate with product, engineering, data scientists and data analysts to bring market feedback and drive improvements.
Own account and campaign management, including technical execution, integrations, troubleshooting, data analysis, and ongoing optimization.
Track, analyse, and communicate key metrics to internal and external stakeholders and execute new growth initiatives.

We are looking for a passionate and skilled Senior DevOps Engineer to join our team. The ideal candidate is a proactive problem-solver with extensive experience in architecting and maintaining high-scale, production grade SaaS environments across multiple cloud providers.

As a Senior DevOps Engineer , you will be part of a high-performing team, leading the company infrastructure. You will work in a dynamic and agile environment with the most cutting edge technologies.



Responsibilities:

Design and plan large-scale, multi-cloud (GCP, AWS, Azure) production architectures, ensuring compliance with strict SLAs.
Automate infrastructure provisioning using tools like Terraform/Terragrunt, and leveraging GitOps methodologies.
Implement and maintain CI/CD pipelines to support multiple development teams.
Establish best practices for observability, logging, and alerting using technologies such as Datadog, Coralogix, OpenTelemetry, and Prometheus/Grafana.
Drive continuous improvement in system reliability, scalability, and cost efficiency across all environments.
Manage and operate message brokers (RabbitMQ), databases (MySQL, Redis), at scale.
Mentor engineers, fostering a strong DevOps culture and establishing standard practices within the organization.

Were looking for a highly skilled, independent, and driven Machine Learning Engineer to lead the design and development of our next-generation real-time inference services - the core engine powering  algorithmic decision-making at scale. This is a rare opportunity to own the system at the heart of our product, serving billions of daily requests across mobile apps, with tight latency and performance constraints.
we are a mobile marketing and audience platform. we empower the mobile app ecosystem, simplifying mobile marketing, audience building, and mobile monetization. With direct integration into over 500,000 mobile apps, our platform processes enormous volumes of first-party data to drive intelligent, real-time decisions that fuel growth for our partners.
Youll work at the intersection of machine learning, large-scale backend engineering, and business logic, building robust services that blend predictive models with dynamic, engineering logic - all while maintaining extreme performance and reliability requirements.
Job Description:
Own and lead the design and development of low-latency Algo inference services handling billions of requests per day
Build and scale robust real-time decision-making engines, integrating ML models with business logic under strict SLAs
Collaborate closely with DS to deploy models seamlessly and reliably in production
Design systems for model versioning, shadowing, and A/B testing at runtime
Ensure high availability, scalability, and observability of production systems
Continuously optimize latency, throughput, and cost-efficiency using modern tooling and techniques
Work independently while interfacing with cross-functional stakeholders from Algo, Infra, Product, Engineering, BA & Business.

We're looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

Foster a positive, collaborative culture and grow the teams capabilities.
Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
Work together with product managers to translate requirements into scalable technical solutions.
Balance refactoring and evolution with steady delivery of new features.
Drive a culture of technical excellence, ownership, and continuous improvement.
Oversee system reliability, monitoring, performance optimization and incident response.

Were looking for a talented and technically-minded Technical Product Manager to help shape the next generation of the Platform. This role requires a unique blend of strategic thinking, hands-on technical experience, and deep understanding of modern security architectures such as Machine Identity Management, IAM, IGA or PAM.

Youll collaborate closely with engineering, customers, and leadership to define and deliver innovative capabilities that secure and streamline enterprise infrastructure.



Responsibilities:

Collaborate with Engineering Teams: Partner with engineering to define detailed specs, review designs, test releases, and validate user experiences.
Drive Product Strategy & Execution:Define, prioritize, and deliver the product roadmap based on customer needs, market trends, and business goals.
Customer-Focused Product Design: Gather and analyze customer feedback, lead feature ideation, and ensure user expectations are exceeded through intuitive design and coherent documentation.
Deep Market & Competitive Analysis: Conduct hands-on research into the security ecosystem to identify opportunities and competitive differentiators.
Support Product Marketing & GTM: Work with marketing and sales to articulate product positioning, messaging, and launch materials for new capabilities.

A professional database administrator (DBA) to maintain the customers databases up and running 24/7/365. This role will be part of the Professional Service team to identify, develop and support solutions to improve application availability.
Principal Duties and Responsibilities:
Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilize applications to improve customer experience.
Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology, and process improvements.
Technical lead and Tier 3-4 support for critical aevailability issues. Helps troubleshoot complx technical problems and provides operational crisis management.

Were seeking an Account Executive- International Markets to drive growth within existing enterprise accounts across Europe and our international markets.

This role focuses on building strong customer relationships, introducing new products, and supporting adoption while collaborating closely with internal teams to maximize account success.



Responsibilities:

Build and maintain long-term relationships with existing customers across international markets
Introduce and position new products and capabilities to enterprise level customers
Collaborate closely with internal teams such as Product, Customer Success, and Marketing
Understand customer needs, challenge assumptions when appropriate, and provide tailored solutions
Identify potential growth opportunities within accounts and drive strategies to maximize value
E2E sales cycle responsibility, manage accounts, set priorities, and work independently to meet and exceed objectives

We are seeking a talented Full Stack Engineer to join our team and help build the Opik product! Opik is an open-source platform designed to streamline the entire lifecycle of LLM applications, helping developers evaluate, test, monitor, and optimize their models and agentic systes.
Ready to shape the future of LLM development? Join us in building the next generation of AI observability tools!
Responsibilities:
Build & ship features at high pace in a fast-moving AI development environment
Develop and maintain comprehensive observability tools for LLM applications and RAG systems
Create intuitive user interfaces for LLM tracing, evaluation dashboards, and production monitoring
Build robust APIs and backend services to support real-time LLM application monitoring
Collaborate with AI researchers and ML engineers to implement cutting-edge evaluation methodologies
Contribute to both frontend (React/TypeScript) and backend (Java) components
Design and implement automated evaluation systems and "LLM as a Judge" capabilities
Work on integrations with popular LLM frameworks and libraries
Participate in open-source community engagement and technical documentation

Were looking for a Senior Product Designer who lives and breathes sports, and can translate a true fans perspective into data‑driven insights and product decisions. Someone who brings exceptional craft, sharp product thinking, and a passion for sports and digital experiences, and who can turn complex challenges into intuitive, inspiring products - just as comfortable ideating from a blank page as refining polished designs.
In this role you'll be shaping how millions of sports fans consume content. Youll bring a strong point of view, explore multiple conceptual directions, and consistently elevate the work through creativity and clarity.
Responsibilities:
Lead end-to-end product design for complex initiatives, turning business goals and user insights into elegant UX/UI solutions.
Drive early exploration through research, ideation, prototyping, and generating strong conceptual directions.
Translate abstract ideas into clear product experiences, from flows and wireframes to polished interfaces and interactions.
Collaborate across product, engineering, editorial, and business teams to define problems, align on strategy, and deliver solutions.
Champion design quality and user advocacy by presenting with clarity, using data to inform decisions, mentoring peers, and contributing to design systems.