לוח משרות דרושים תיירות ומלונאות משרה מלאה

We are seeking a dynamic and experienced Food and Beverage (F&B) Manager to oversee the culinary experience and operations of our dining experience.
In this role, you will be responsible for managing the relationship between the company and the catering operator, ensuring the highest standards of food quality and service are consistently met.
What you will be doing:
Managing the Relationship Between the Company and the Catering Operator: Serve as the primary point of contact for our catering operator, overseeing their performance, negotiating contracts, and ensuring compliance with service level agreements.
Overseeing the operations of our restaurants and kitchenettes
Customer Service: Foster a positive dining experience for employees by Maintaining regular communication with employees, addressing feedback, handling requests and complaints, performing satisfaction surveys, and implementing continuous improvement initiatives.
Quality Control: Conduct regular inspections of food preparation areas, restaurants, kitchenettes, and dining facilities to ensure compliance with company standards.
Budget Management: Develop and manage the catering budget, including forecasting expenses, tracking costs, and identifying opportunities for cost savings without compromising quality.
Management of company-side systems related to catering.

As a Travel Experience Specialist, you will play a crucial role in assisting our clients with their travel needs throughout Japan.
You will work closely with our team to ensure seamless trip planning and execution, providing exceptional service to our clients from start to finish.
Responsibilities:
Client Communication: Communicate with clients via email, phone, and in-person meetings to understand their travel preferences, interests, and requirements.
Itinerary Planning: Design customized itineraries tailored to each client's preferences, including transportation, accommodations, activities, dining reservations, and cultural experiences.
Reservation Management: Coordinate and confirm reservations for flights, hotels, tours, transportation services, and other travel-related activities.
Vendor Coordination: Liaise with local vendors, tour operators, and hospitality partners to ensure seamless execution of planned activities and services.
Travel Documentation: Provide clients with all necessary travel documentation, including itineraries, booking confirmations, and other relevant information.
Client Support: Offer ongoing support to clients throughout their travels, addressing any questions, concerns, or unforeseen issues that may arise.
Destination Knowledge: Stay updated on travel trends, destination highlights, cultural nuances, and local regulations within Japan to provide accurate and insightful recommendations to clients.
Quality Assurance : Ensure that all aspects of the travel experience meet or exceed client expectations, and promptly address any feedback or issues that arise.
Administrative Tasks: Perform administrative duties such as maintaining client records, processing payments, and generating reports as needed.