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We are rapidly expanding and seeking an experienced, technologically savvy Account Manager who loves promoting cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help develop new sales channels by reaching diverse audiences throughout organizations.

Client Relationship Management: Build and maintain strong, long-lasting relationships with our post-sale customers.
Act as the primary point of contact for existing customers, addressing their needs and concerns.
Account Management: Manage a dedicated book of business, ensuring customer satisfaction.
Monitor and report on account performance (business and technical) and relay customer feedback.
Revenue Growth: Identify opportunities for upselling and cross-selling within our existing customers.
Perform engaging product demos for additional stakeholders while collaborating with the sales team.
Achieve expansion and renewal targets, contributing to the company's overall revenue growth.
Problem Resolution: Identify and resolve issues and challenges proactively.
Escalate complex problems to appropriate internal teams and ensure timely resolution.
Reporting and Documentation: Maintain accurate, up-to-date records of client interactions, account status, and expansion activities.
Document client requirements, feedback, and any changes in scope.

Required Infrastructure Team Lead
About the role
You'll lead the team that owns our cloud infrastructure and the backend services running on it. This is a hands-on leadership role: roughly [60/40] split between managing people and staying close to the architecture. You'll be accountable for how our microservices are designed, deployed, scaled, and kept alive in production.
What you'll do
Lead, mentor, and grow a team of backend and infrastructure engineers, including 1:1s, goal setting, performance reviews, and career development
Own the architecture of our AWS environment and the microservices platform running on it, from design through rollout
Break down large initiatives into workstreams, delegate ownership, and hold the team to delivery commitments without micromanaging
Run agile ceremonies (sprint planning, retros, backlog grooming) and work with product and other engineering leads on roadmap and prioritization
Set and enforce engineering standards: code review culture, testing, observability, incident response, on-call rotation
Drive cost, performance, and reliability improvements across the platform
Participate in hiring: interviewing, calibration, onboarding.

We are rapidly expanding and seeking an experienced, technologically savvy Account Executive who loves selling cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help develop new sales channels by reaching diverse audiences throughout organizations.

Own the entire sales process from beginning to end, with the help of a Sales Engineer - qualifying and following up with leads, developing and delivering pitches, helping with contracts and pricing, and closing deals directly.
Manage your pipeline of leads and opportunities generated from inbound and outbound sources.
Analyze sales motion performance and consistently iterate to improve it.

What You Will Be Doing
Lead and grow a high-performing engineering organization responsible for our core product offering.
Define and execute the engineering strategy for our Kubernetes resource management platform, enabling DevOps teams worldwide to operate more efficiently.
Partner closely with Product, Design, and Go-to-Market leaders to translate business strategy into engineering execution.
Drive technical excellence, architectural direction, and engineering best practices across multiple teams.
Build, mentor, and develop engineering managers and senior engineers, fostering a culture of ownership, innovation, and continuous improvement.
Scale engineering processes, organizational structure, and delivery capabilities while maintaining a high bar for quality and execution.
Balance hands-on technical leadership with organizational leadership, making key architectural and strategic decisions when needed.
Create an environment where talented engineers can do their best work with a high degree of autonomy, accountability, and collaboration.

We're seeking a talented, experienced Software Engineer to join our Backend Engineering team - diving deep into Kubernetes and related technologies like Istio, Helm, and Prometheus, tackling daily engineering challenges, driving innovation in Kubernetes optimization, and working with cutting-edge tools and frameworks such as container orchestration, microservices architecture, and cloud-native applications.

Join a highly skilled team building our core product offering.
Build a world-class Kubernetes resource management platform to improve the productivity of DevOps teams across the world.
Gain a deep understanding of Kubernetes and container technologies.
Write extensive code in Go and develop deep expertise in Kubernetes internals.
Enjoy a high degree of autonomy and responsibility.

Required Global Support & Customer Success Representative
Responsibilities
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya.

We are seeking a hands-on Tech Lead to join our Backend Engineering team and lead the shaping of the architecture and development of our Kubernetes-based platform. This role combines strong technical ownership with team leadership and is ideal for someone passionate about building complex systems and mentoring others. As a Tech Lead, you'll be a technical authority in everything cloud-native - leading feature development, making key architectural decisions, and collaborating with cross-functional teams to drive innovation.

Lead backend development efforts and serve as a key decision-maker on architecture, design, and implementation.
Work closely with other engineers to develop robust, scalable, and efficient systems.
Dive deep into Kubernetes, Go, microservices, and other backend technologies.
Take technical ownership while mentoring engineers and promoting best practices.
Collaborate with product and DevOps teams to ensure smooth feature delivery.
Act as a thought leader and help shape our technology vision.

We're looking for an experienced Software Architect to join ScaleOps and help shape the next generation of our platform. This role is ideal for someone who thrives on designing systems at scale and thinking strategically about performance, reliability, and scalability. As our Architect, you'll work alongside top-tier engineers and leadership to design the core infrastructure of our platform and guide engineering teams through best practices and architectural excellence.

Define and evolve the architecture of our cloud-native platform.
Drive technical direction and influence long-term product and infrastructure decisions.
Work hands-on with teams to review designs, suggest improvements, and solve deep technical challenges.
Collaborate with team leaders and senior engineers to scale the system while keeping it reliable and performant.
Lead complex architecture discussions around Kubernetes, Go, microservices, and cloud infrastructure.

We're looking for a Researcher who thrives on exploring the technical frontier and translating complex insights into real-world impact. This is a hands-on role, combining deep research with prototyping and cross-team collaboration, with the goal of driving innovation in Kubernetes internals, cloud infrastructure, and performance optimization.

Conduct deep research into Kubernetes internals, scheduling, autoscaling, and container resource usage.
Explore cutting-edge strategies for cloud resource optimization, cost efficiency, and performance engineering.
Design and deliver hands-on POCs, simulations, and benchmarks to validate new approaches.
Work closely with product and engineering teams to translate research findings into features and enhancements.
Stay at the forefront of the cloud-native and FinOps ecosystems, surfacing trends and opportunities.
Contribute to technical blogs, white papers, and internal knowledge sharing.