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we are looking for a Data Analyst to join our fast-growing company and Data department to support Customer Care domain.
In this role, youll work closely with the Customer Care, Trust & Safety, and Product teams to analyze trends, identify risks, and drive operational improvements through data.
Were looking for someone who is AI-native, tech-savvy, and curious by nature a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action.
This position is temporary, a replacement for maternity leave.
What am I going to do?
Serve as the data focal point for Customer Care & Risk teams.
Analyze and derive actionable optimizations with the goal of improving user experience
Provide supporting data for prioritizing new features and initiatives
Plan, monitor and analyze AB tests for new features
Make data accessible by well-defined tracking and processes
Create optimal monitoring and visibility by building reports, alerts, and dashboards
Manage multiple tasks at a time in a fast-paced environment
Proactively provide insights that will lead the business growth.

we are looking for a brilliant Marketing Data Analyst to join our Data department. As part of this position, you will be working alongside various marketing teams that are responsible for acquisition of new users.
You'll use your analytical, technical and business expertise to track and measure marketing efforts, uncover trends, spot opportunities, and support key decision-making processes. You will be required to answer complex questions defined by executive management and various business units, develop insightful recommendations and initiate deep-dive analyses.
Were looking for someone with a passion for numbers and marketing domain, a proactive mindset who brings creative ideas to solve tough challenges and spot new opportunities.You will leverage AI tools, automation, and advanced analytics to streamline workflows, uncover insights, and support data-driven marketing decisions.
What am I going to do?
Conduct deep-dive analysis to answer complex business questions and deliver comprehensive recommendations.
Build and maintain the teams reporting set and dashboards.
Develop marketing measurement methodologies and data science models.
Provide ROI-based recommendations to optimize marketing spend across channels.
Identify opportunities for automation and smarter ways of working through data and AI tools.
Manage multiple tasks in a fast-paced working environment.
Collaborate closely with stakeholders across the marketing department.

Were after a creative powerhouse part storyteller, part strategist, part content architect who turns ideas into impact and words into culture. You know that copy isnt filler; its the engine that moves people, builds brands, and sparks connection. If you can switch seamlessly from scroll-stopping social posts to sleek in-product microcopy, and make every line feel intentional, youre our kind of writer.
This role is made for someone who thrives in both creative chaos and strategic clarity a thinker who writes, a writer who thinks. Come help us shape the future of our companys story one line at a time.
What am I going to do?
Translate bold ideas into sharp communication, whether thats through emails, script writing, landing pages or social-first concepts. Youll build comms that resonate with Gen Z and Millennials alike.
Collaborate with ease with Product Marketing, Product, Social and Creative teams. In brainstorms youll be ready to share ideas, jam with designers in Figma or get started on a brief when its go time.
Build the company brand voice so that it sounds unmistakably human, bold and 100% unforgettable.
Leverage AI tools (LLMs and content-focused agents) to accelerate ideation, streamline drafting, and optimize content across channels while maintaining brand voice and creative integrity.

we are seeking a Senior Paid Acquisition Specialist to join our growing paid acquisition team. In this role, youll take full ownership of creating, scaling, and optimizing high-volume paid campaigns across various search channels, with a primary focus on Google Search.
Youll be expected to leverage AI tools and automation to enhance performance, increase efficiency, and uncover smarter ways to manage and analyze campaign data. Were looking for someone who is AI-native and tech-savvy, able to integrate new tools and automation into daily work.
As a Paid Acquisition Specialist, youll lead the development and execution of our paid search strategy, collaborating cross-functionally to deliver impactful, results-driven campaigns in a fast-paced, learning-oriented environment.
Were looking for someone who is super analytical, independent, a quick learner, and a creative problem-solver, with a proven ability to work with large datasets, extract insights at both macro and micro levels, and continuously improve performance.
The ideal candidate takes ownership of campaigns, works proactively, and finds creative ways to drive growth and efficiency.
What am I going to do?
Monitor and optimize large-scale paid search campaigns across multiple channels (primarily Google Search), ensuring alignment with business objectives.
Leverage AI tools and emerging technologies to enhance workflows, improve operational efficiency, and strengthen campaign analysis.
Continuously explore and implement AI-driven methods to improve campaign performance and team productivity.
Stay up to date on the latest trends in paid search and digital marketing, continuously integrating new tactics to maintain a competitive edge.
Use analytical tools to evaluate campaign performance and deliver actionable insights to stakeholders, helping the team make informed decisions and achieve its goals.
Develop and manage monthly budget plans to optimize ROI.
Serve as the paid acquisition teams main point of contact for the external data & analytics team, aligning on measurement strategy, data access, and performance modeling.
Build and maintain dashboards to monitor team KPIs, uncover performance patterns, and track progress toward goals.

We are seeking a highly organized, technically proficient, and process-driven Catalog Operations Manager to lead the execution, validation, and quality assurance of catalog initiatives across all our company categories.
This role plays a central part in maintaining the integrity, accuracy, and scalability of our digital catalog while operationalizing business validations and experiments.
Youll work closely with Vertical Business Managers to execute and validate strategic opportunities and catalog transformations that directly impact our companys marketplace performance.
The ideal candidate combines technical fluency (HTML, CSS, and basic code understanding) with strong AI tool proficiency and hands-on A/B testing experience to ensure excellence in catalog execution and experimentation.
What am I going to do?
1. Operational Execution and Validation Management
Partner with Vertical Business Managers to operationalize catalog expansion, restructuring, and business validation initiatives.
Ensure the consistent and accurate implementation of catalog updates across all verticals, adhering to taxonomy and quality standards.
Develop, document, and optimize workflows for large-scale catalog execution tasks (e.g., gig classification, metadata configuration, and taxonomy validation).
Identify automation and AI opportunities to improve efficiency, scale, and accuracy.
Leverage AI tools to streamline catalog validation and manage process automations.
Serve as a cross-functional focal point for catalog-related operational and validation support.
2. Experimentation, Testing, and Insights
Collaborate with Data and Business teams to translate catalog hypotheses into structured A/B tests and experiments.
Configure, execute, and monitor A/B tests and validation workflows using internal and external tools, ensuring technical setup accuracy and segmentation.
Maintain operational ownership of test implementation - from hypothesis to execution and results analysis.
Analyze experimental outcomes, providing actionable insights on catalog performance, conversion impact, and user engagement metrics.
Document findings and drive the scaling of validated experiments into standard catalog operations.

we are seeking a strategic, execution-driven, and AI-native Program Manager to lead and scale a growing service within our company Managed Services. This is a high-impact role for someone who thrives on ownership, autonomy, and innovation a true doer who knows how to learn fast, experiment fearlessly, and drive meaningful results.
Youll take end-to-end responsibility for building and optimizing processes, identifying opportunities for scale, and driving sustainable growth. Working closely with Product, Marketing, CSM, Data, and Sales Ops, you will play a key role in preparing the service for its next stage of scale ensuring efficiency, impact, and continuous improvement.
What am I going to do?
Lead cross-functional growth initiatives: Partner with Product, Marketing, CSM, and Sales to design GTM strategies, create entry points, and execute campaigns that drive awareness and acquisition.
Own business performance & growth metrics: Define and track KPIs, monitor conversion and retention rates, and lead initiatives that improve funnel health and overall business results.
Build and scale operational infrastructure: Design efficient, AI-enabled workflows, solve cross-functional challenges, and continuously optimize processes through automation and smart systems.
Manage strategic projects from planning to execution: Oversee end-to-end delivery of key initiatives, leveraging AI tools and automation to streamline execution, ensure alignment, and maximize impact across teams.
Own the program end-to-end: Use data and AI automation to monitor performance (HubSpot, Salesforce, Tableau), surface actionable insights, and translate them into strategic and operational improvements.

We are looking for a highly strategic and accountable Vertical Business Manager to lead high-impact projects that drive business growth across our company's ecosystem. This role requires an Entrepreneurial mindset and ownership mentality, with a focus on identifying opportunities, building actionable plans, and collaborating with cross-functional teams to bring them to life. Youll need to think like a business owner, considering resource allocation, product enhancements, and market trends to drive success.
What am I going to do?
Opportunity Identification: Analyze new market opportunities, identifying growth potential, target audiences, and competitive gaps.
Strategic Project Leadership: Develop and execute structured, cross-functional plans to launch or grow initiatives, ensuring alignment with our companys goals.
Entrepreneurial Mindset: Apply a data-driven, business-owner approach to assess revenue potential and prioritize actions with the highest ROI.
Collaboration & Leadership: Work closely with teams across product, marketing, taxonomy, and data to drive execution, ensuring deliverables are met.
Performance Tracking: Define and track KPIs to measure success, iterating on strategies based on data insights.
Data-Driven Decisions: Use insights and analytics to guide priorities and measure project impact.
Stakeholder Communication: Present findings, updates, and recommendations to leadership with clarity and impact.
Creative Problem-Solving: Identify and address gaps or challenges in our companys offerings with innovative, practical solutions.

Were looking for a hands-on, tech-savvy team member to help manage and improve our Customer Care AI chatbot. You'll maintain the chatbot, enhance workflows and prompts, monitor performance, and work closely with cross-functional teams to deliver a smooth, optimized experience for both users and agents.
What am I going to do?
Maintain and manage the AI chatbot instructional conversations
Optimize workflows and prompts to improve deflection rate and CSAT
Manage and monitor AI agent behaviors and logic
Monitor and analyze conversations and chatbot performance metrics
Collaborate with customer-facing and product teams to align AI behavior with business goals
Stay ahead of the curve with the latest in AI, automation, and chatbot best practices
Maintain clear and up-to-date technical documentation.

Were looking for a forward-thinking, hands-on leader to guide our companys Global Customer Support through its next phase one powered by AI, automation, and innovation. With our AI chatbot now handling a large portion of basic inquiries, your role will focus on reshaping and optimizing support operations around this new reality, ensuring that people and AI work together smoothly and effectively.
Youll bring a strategic, data-driven mindset and an ability to evolve processes, teams, and performance standards in an AI-powered environment.
What am I going to do?
Lead and own global customer support performance: Define, monitor, and achieve all SLAs and KPIs to ensure operational excellence.
Optimize support operations in an AI-powered workflow: Redefine processes, responsibilities, and workstreams now that the AI chatbot is live, ensuring seamless collaboration between agents and AI systems.
Develop a forward-thinking support strategy: Continuously evolve our companys customer support vision to stay aligned with AI-driven service models, emerging technologies, and industry best practices.
Standardize and optimize operations: Establish global procedures, policies, and standards to support 24/7 customer operations.
Leverage insights and data: Analyze support metrics, dashboards, and customer feedback including AI performance data to identify trends, challenges, and opportunities for improvement.
Collaborate cross-functionally: Partner with product, operations, and other teams to ensure AI tools and human workflows remain aligned with business goals and evolving customer needs.
Build and empower teams: Recruit, train, and mentor Customer Support Team Leaders, guiding them through new AI-integrated workflows and fostering adaptability, ownership, and continuous learning.
Inspire and drive culture: Champion our companys values by cultivating innovation, teamwork, and a customer-first mindset within an evolving support environment.
Ensure resolution excellence: Take ownership of complex customer issues, driving them to full resolution with accountability and care.

'we are looking for an Operations &Travel Coordinator who will manage a range of services and provide the necessary support to ensure high quality and efficient running of the offices. This role oversees many different aspects of a company's operations from managing vendors and contractors to coordinating business travels.
The successful candidate should be super organized, energetic and a multitasking kind of person, with attention to detail, performance-oriented, and able to take full responsibility in the day-to-day offices. This is a full-time position, reporting to the Global Group Facilities Manager.
What am I going to do?
Oversee daily office operations and manage all administrative tasks, serving as the primary point of contact for any office, facilities, or maintenance needs.
Lead and coordinate end-to-end travel arrangements for employees and guests, including flights, accommodations, ground transportation, insurance, per diem, visas, and more.
Manage communication, coordination, and supervision of global contractors and vendors, ensuring service quality and smooth operations.
Support ad-hoc projects and operational initiatives, providing administrative assistance as needed.
Manage the operations warehouse, including receiving supplies, tracking inventory, and maintaining accurate documentation.
Plan and execute meetings and special events, locally and internationally, coordinating all travel logistics, venue arrangements, and onsite support.
Implement the companys policies and procedures and ensures they are met within the company's budget
Reviews and configures travel-related data, analysis, and reporting of travel data
Review and approve employee expense reports, ensuring accuracy and alignment with policy.
Implement and enforce company policies and procedures, ensuring operational alignment with company standards and budget.

Were looking for an Employee Experience Lead to join our People team. Someone whos passionate about building culture, purpose, and growth as strategic drivers of business success. In this role, youll help shape an environment where every employee feels meaning, connection, and the freedom to grow, turning culture into a true business advantage.
What am I going to do?
Design and execute an employee experience strategy aligned with our companys business goals.
Build and promote company values and behaviors that drive performance and belonging.
Partner with leaders to embed continuous learning and growth in the flow of work.
Design employee journeys that enhance engagement, purpose, and productivity.
Use data and insights to measure cultural impact and recommend improvements.
Collaborate with executives to connect people, purpose, and performance.
Leverage storytelling and communication to bring culture and strategy to life.

Were reinventing HR and looking for builders to join the ride.
If youre the kind of HR professional who spots a gap, rolls up your sleeves, and creates whats next youll fit right in.
Youre equal parts strategist, doer, and people-whisperer. Curious about everything and a little obsessed with making work better through tech and AI?
Thats you. Thats us.
What am I going to do?
Be the People Partner for a group of employees owning the entire employee journey from hiring to offboarding.
Hands-on of recruitment, onboarding, learning & development, engagement, and wellbeing processes of your team.
Act as a strategic advisor to managers and leadership.
Use data and AI to make smarter, faster people decisions.
Help us run HR like a startup - agile, bold, and human-centric.

Whats the job?
The Director of FP&A is a key contributor at our company. You will own the FP&A domain and take a significant role in forecasting and analyzing our operation, providing key insights, financial results reporting, implementation of monitoring processes, raising challenges in real time, and driving strategic initiatives forward.
The ideal candidate will have meaningful experience in financial modeling, creating and optimizing processes, be fluent in Excel, have strong analytical skills, and know how to navigate different information systems.
Were looking for someone who is AI-fluent and tech-savvy, able to guide the FP&A team in leveraging automation and advanced analytics to improve financial processes and decision-making.
What am I going to do?
End-to-end FP&A ownership - Forecasting, economic analysis, budget
Deliver weekly financial updates, monthly performance analyses and quarterly rolling forecast
Analyze financial and operational processes; make recommendations for improvement
Lead, mentor, and scale a high-performing FP&A team, fostering talent through coaching, career development, and cross-training opportunities
Act as a trusted advisor and analytical partner to Management and partner with the different business units and departments, providing business insights, financial models, support in budget needs
Build and maintain financial models related to but not limited to company KPIs, retention metrics, business performance, commissions plans, etc
Provide M&A due diligence support; develop financial models for strategic initiatives
Present and report company KPIs to leadership
Present and report variance analysis versus forecast and budget
Support the monthly accounting close process with detailed monthly financial analyses
Provide financial modeling and analysis for various ad-hoc financial projects.