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We're seeking an experienced and dynamic Backend Software Developer to join our R&D department!

What You'll Do

Serve as an integral part in building our dynamic and versatile ecosystem, from design to deployment
Take a part in the implementation and expansion of our proprietary APIs used by numerous clients, as well as continuously developing services for our existing Frontend & Mobile clients
Play a key role in researching and integrating cutting-edge technologies

We are seeking a talented and experienced Data and ML Engineer, youll be leading the ML infrastructure and data processing R&D effort, taking a pivotal part in developing our proprietary machine learning-based perception and navigation algorithms.

In this position, you will report to the AI Team Lead and play a key role in a fast-growing team with significant impact and potential for professional and personal growth.

Responsibilities - what you will be doing

Design, build, and manage the data processing pipelines and solutions used for training and testing of AI algorithms
Collaborate closely with perception and navigation R&D team members to implement machine learning algorithms and models tailored for high-accuracy offline execution, later to be used for automatic labeling and semi-supervised training
Profiling, analyzing, and benchmarking of models to identify areas for improvement in terms of efficiency, and accuracy emphasizing aspects of real-time performance on embedded platforms
Stay up to date with the latest advancements in deep learning foundation models and ML algorithms, data management solutions, and cloud computing advancements
Collaborate with the data management and cloud teams to guide and build a unified data management solution based on multi-sensors and our various data sources

We are seeking a passionate Electrical Engineer Team Leader to join the R&D, in our office TLV.

Responsibilities - what you will be doing:

Lead and mentor Electronics and Embedded teams
Designing our next leap in autonomous systems
Lead the design and layout of PCBs for autonomous systems
Ensure PCB designs meet performance, reliability, and manufacturability requirements
Guide the design and implementation of embedded systems for control and communication in robotic devices
Ensure optimization and troubleshooting of embedded systems for optimal performance and reliability

We are seeking a passionate Robotics Simulation Engineer to join the R&D team, in our TLV Site.

You will be joining the team responsible for our autonomous systems development. You will take part in all aspects of the process - from customer needs mapping and definition, through algorithms design, prototyping and implementation, to production, continuous deployment and support.

Responsibilities - what youll be doing:

Define requirements and lead the development of a photorealistic physical robotic 3D simulation
Collaborate with the Software Developers and Hardware Engineers to develop a digital twin of a robotic vehicle
Incorporate Software-in-the-Loop and Hardware-in-the-Loop methods
Setup and manage infrastructure for continuous testing of the robotic algorithms
Examine the models and algorithms, and be part of the efforts for their constant improvement

We seek a passionate, software-oriented, Senior Software Engineer to join the R&D team, in our TLV Site.

You will be joining the team responsible for our autonomous systems development. You will take part in all aspects of the process - from customer needs mapping and definition, through algorithms design, prototyping and implementation, to production, continuous deployment and support.

Responsibilities - what youll be doing:

Design and develop our robot infrastructures
Be a source of knowledge for architecture, standards & development strategies
Own code lifecycle & standards
Collaborate closely with cross-functional teams, including product, roboticists, hardware engineers, and software developers, to understand system requirements and translate them into software infrastructure solutions

We are looking for a professional who is passionate about investigating, learning, and implementing new technologies while going beyond the following job description to help where needed.

We prioritize for candidates who have relevant experience with best practice principles and own the maturity to be able to work independently, while being a team player who can follow directions from his/her supervisor.

We are looking for a long-term relationship with a highly motivated leader, who is passionate to investigate, learn and implement new technologies, as well as be happy to think out-of-the-box going beyond the immediate job description to help out where needed.



About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams

Todays modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.

Voca CIC, a Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.

With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.

Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with minimal upfront costs.



Responsibilities:

Lead a team of Software Engineers in developing frontend and backend components as part of the product

Lead the development of brand-new, innovative Software Product

Analyze Business requirements and provide effort estimations

Design and implement flexible, scalable, and resilient Software Product according to up-to-date best practices

Design and implement efficient deployment strategies in cooperation with DevOps team

Coordinate development, integrations, and testing across other teams

Hands-On development

Write relevant software documents

The full stack development team are responsible for making user flows and interactions come to life by planning, implementing and testing them end to end, all while working closely with some of the best and most creative designers in the world.

Position based in Tel Aviv.

What Youll do

Architect, build and test platform from the very beginning
Build UI/UX that will make your jewish mother proud
Collaborate with our customers tech teams to deploy the solution
Research and implement the latest technology to support the successful rollout of the product
Build hybrid mobile apps and the ecosystem to support it

As our global operation continues to expand, we are seeking a skilled and enthusiastic QA Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our products. The ideal candidate is self-motivated, detail-oriented, and possesses excellent organizational skills, as well as a strong willingness to learn and adapt to new technologies.

In this role, you will work with many different teams across the company. You will work closely with our product managers and developers, validating that our products meet the highest quality standards and effectively solve customer problems. You will also work closely with product designers, the support team, and more.

If you are an ambitious individual with a passion for QA, eager to work in a dynamic and growing start-up environment, and have the skills and experience we're looking for, we encourage you to apply and become part of our talented QA team.

What You'll Do:

Perform comprehensive testing of new features to verify the requirements are met and long-term quality is upheld.
Develop and execute test plans, test cases, and test scripts to ensure the software meets quality standards.
Define core business flows that will serve as the backbone of the automated tests written by our automation developers.
Collaborate with the Product and R&D teams to investigate and troubleshoot issues, and provide usability feedback based on customer interactions.
Work closely with the support team to understand customer pain points, which will help inform your testing strategies.
Continuously stay up-to-date with the latest product features and improvements, ensuring that our QA processes are aligned with current developments.

The full stack development team are responsible for making user flows and interactions come to life by planning, implementing and testing them end to end, all while working closely with some of the best and most creative designers in the world.

Position based in Tel Aviv.

What Youll do

Architect, build and test AutoFleets platform from the very beginning
Build UI/UX that will make your jewish mother proud
Collaborate with our customers tech teams to deploy the solution
Research and implement the latest technology to support the successful rollout of the product
Build hybrid mobile apps and the ecosystem to support it

Were looking for a Solutions Architect to join our business team and lead complex and strategic processes with our partners around the world: gathering customer technical requirements, leading platform implementation and integrations, managing development processes with internal teams, and delivering a high quality performance and experience for the global fleets using the platform.

In your day-to-day you will assist with complex and multi-stage implementation processes, collect and review customer requirements and translate those requirements to product feature definitions, demonstrate and train new users on platform best practices, and lead internal implementation and design of new product features. For aspiring product managers, this role can be a great fit.

Manage the end-to-end technical process of customer implementation and launches:
Gather and define customer requirements
Translate and develop requirements into PRDs and specifications
Lead internal RnD teams through execution and delivery
Guide technical customer teams through best practices of platform implementation
Execute platform demonstrations and on-boarding for operational customer teams
Live on-site support for launches and kick-offs
Become a technical platform expert, a leading resource for global partners to implement and leverage the platform capabilities within their operation
Analyze, synthesize and implement iterative feedback from customer to improve and build new product features
Identify areas for improvement, research possible solutions and lead to execution

The position is shift-based and requires work during nights and weekends. Day shifts are generally done in our offices in Tel Aviv, but may also be done remotely.

What Youll do
Provide support to enterprise customers on our products and services
Employ creative problem-solving skills to efficiently solve customers issues
Develop expertise in products and stay up to date on new features and improvements
Work with Product and R&D to investigate issues and provide usability feedback from customer
Take part in company projects based on your abilities and interests. Were a young and growing company. We like it when people take initiative and learn new skills.

Resolve (replicate if needed) and communicate T3 cases and leading our Support Centers knowledge
Manage communications for mission-critical product issues impacting regional Services and Sales teams
Coordinate and recommend the Engineering, Manufacturing and products teams for enhancements and improvements
Make sure that the regional Support Centers have the right skills and knowledge for at least T2 support
Provide support for Marketing collateral, advertising materials, marketing campaigns, trade shows, and other promotional activities
Travel abroad up to 20% of working schedule

we are looking for a Senior Salesforce Business Application Analyst to join our Global Information Systems team in Israel.

In this role, you will be providing solutions on the Salesforce platform and other related platforms for the business in Sales, Service, Marketing and other business domains.

Whats the job?

Lead and manage wide CRM - Salesforce projects end to end
Define, Manage, and develop a detailed Salesforce project plan to support business growth. From gathering requirements from stakeholders, designing a solution, using our developers for implementation and testing, and maintaining it.
Own business processes - work closely with business partners to understand evolving business processes and translate into SF requirements.
Document, design and test system implementations and launch support of solutions using Salesforce best practices.
Be detail-oriented and methodical in solving problems and managing multiple projects and tasks.
Provide support for any issues and bugs that are reported on the Salesforce platform
Identifying areas for improvement and making recommendations for new strategic CRM opportunities
Strong verbal/written and communication skills.
Partner Management
Work independently

Build and manage a cohesive out of the BOX offering for MGS
Develop software tools and capabilities to differentiate Ceragons MGS value
Build the Ceragon Brand in the MGS domain and the supporting sales material
Train and support the regions in selling MGS
Build the financial and pricing model for MGS
Collaborate with Ceragons Chief Revenue Officer and Region Heads to drive MGS sales and oversee a shadow P&L for the BU
Build and run an operation team to provide global MGS operational support to customers, including remote and onsite support, as applicable