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Due to our increased growth, we're now looking for a Trust and safety Associate to join our Operations Team in Tel Aviv. We are seeking a highly skilled and experienced Representative to join our team.
In this role, you will primarily focus on handling escalations from couriers and investigating unusual incidents. You'll be responsible for resolving complex issues, guiding our partners, and ensuring that high-quality service is maintained throughout the escalation process. Youll be acting as a key factor in maintaining a high level of standard and satisfaction amongst Couriers who partner with us and of course - Helping optimize the workflow between all parties. In our Trust and Safety Team life moves fast and there is no typical day, so to be successful in this role you will need to be self-motivated, confident, and creative, possess leadership characteristics, and have excellent relationship-building skills.
What youll be doing:
Making sure Courier Partners meet our level of standard and Performance.
Acting as an escalation point for any queries or issues.
Support the Operations Team on off-boarding/courier agreement terminations.
Co-work with our Support team to maintain a high level of service at all times.
Interact with 3rd parties regarding Couriers performance (Customers, citizens, etc;)
Work Schedule:
Sunday: Evening shift only - 16:00-23:00
Monday-Thursday: Two shift options - 16:00-23:00 / 15:00-22:00
Friday & Saturday:
Morning: 09:00-16:00
Evening: 16:00-23:00
Minimum availability requirement: 4 shifts per week, including at least 2 shifts during Friday and Saturday.

Required Support Quality Manager (Maternity Leave Replacement)
What youll be doing
As a Support Quality Manager (maternity leave replacement) - Customer Support, you will lead and develop the Customer Support Quality function across your assigned markets. This role focuses exclusively on service quality and customer experience, ensuring that our support agents consistently deliver accurate, empathetic, and policy-aligned service across all customer interactions.
You will oversee quality audits of customer support cases, drive structured feedback loops, improve grading consistency, and partner with operations and training to elevate agent performance and CSAT outcomes.
This is not a product or software testing role, it is an operational quality leadership position within Customer Support.
Day-to-day in this role youll:
Lead and develop the local Customer Support Quality team, owning audit coverage, grading accuracy, and coaching impact.
Oversee ticket and interaction audits to ensure adherence to service standards, tone of voice, and resolution accuracy.
Monitor CSAT trends and support KPIs, identifying quality gaps and driving targeted improvement plans.
Ensure calibration consistency across markets and maintain alignment with global Support Quality frameworks.
Run RCA processes for low-CSAT cases and implement structured quality improvement initiatives.
Partner closely with Support Operations, Training, and Content to translate quality insights into agent development actions.

We are looking for a PPC Campaign Manager to join our team.

The Campaign Manager will be responsible for the day-to-day analysis and optimization of the campaign to increase the effectiveness and profit of online advertising campaigns via multiple digital media platforms. The candidate will be handling some of Israel's economy's largest clients.

We're looking for a highly motivated and detail-oriented Junior Media Planner to join our growing team.
This is an excellent opportunity for someone passionate about digital media to gain hands-on experience in a fast-paced and dynamic environment, working with some of the largest clients in the Israeli market.
You will play a crucial role in the planning and execution of digital media campaigns.

What You'll Do
Manage and plan digital media campaigns.
Work with leading clients in the Israeli economy.
Utilize a variety of digital media platforms.
Gain valuable experience and grow within the company in a promising field.

We're seeking a highly motivated and experienced Account Executive to join our team.
In this role, you will be responsible for managing and growing relationships with our key clients, ensuring their digital marketing objectives are met and exceeded.
You will work closely with internal teams to develop and execute innovative campaigns across various digital platforms.

What You'll Do
Assist in managing and nurturing day-to-day relationships with agency clients.
Coordinate between internal teams (Planning, Media, Creative) to ensure seamless campaign execution.
Prepare and analyze performance reports and presentations for client meetings.
Help maintain client documentation and ensure all project timelines and deliverables are met.
Stay up-to-date with industry news and trends in digital marketing and media.

We are expanding and recruiting an Integration Engineer! Join us for an intriguing role at the forefront of technology with a significant contribution to Israel's defense. We provide cutting-edge solutions in the development of Command-and-Control Systems, Intelligence, Air and Naval C4I, HLS, Telecom, and Cyber Security.

What will your job look like?
Establishing and planning test systems, including writing planning documents and integrations.
Conducting tests for multi-disciplinary Embedded systems.
Investigating faults and writing performance and issue reports.
Participating in peer reviews and technical surveys.

Required Store Manager
This is a unique opportunity to join the launch teams of our new stores and influence the future of one of the most advanced retail markets in the world!
Job Locations: Central region, Tel Aviv, and Sharon.
What youll be doing:
As a Store Manager, you will be responsible for full A-Z management of the store:
Managing a team of ~20 pickers and shift leads.
Overseeing work schedules, recruitment, training, and employee lifecycle management.
Managing bonus programs and ensuring target achievement.
Monitoring inventory, including reporting, packaging and picking KPIs.
Ensuring product quality, freshness, availability, and ratings while continuously working on operational efficiency.
Maintaining regular communication with suppliers and HQ, including order and stock management.
Working with reports and computer systems.
Driving operational improvements, including store development and optimization.
Ensuring a safe, clean, and high-quality work environment.

Were now looking for an Inside Sales Associate to join our Retail / New Verticals team in Israel.
In this role, youll play a key part in expanding our retail network by connecting with potential partners across a variety of retail categories, such as grocery, beauty, electronics, pet supplies, and more. Youll help bring new businesses onto the platform, support their onboarding journey, and contribute to the growth of our retail offering in Israel.
What youll be doing
Day-to-day in this role youll:
Act as the first point of contact for inbound leads from retail businesses interested in joining the platform.
Conduct partnership discussions and assist in negotiating commercial terms to ensure the right fit for our retail offering.
Collaborate closely with Retail Partnership Managers to ensure smooth onboarding and activation of new partners.
Maintain and update sales records and CRM data to ensure accurate reporting.
Promote and sell additional products and features to existing retail partners, helping them increase visibility, drive sales, and grow their businesses.
Support the sales team with ad-hoc tasks and ongoing projects as needed.

We are looking for a Retail Development Specialist to join a senior team managing our most strategic supermarket partnerships in Israel. This is not a traditional sales role - it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3-4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
What youll be doing
In this role, you will manage a portfolio of 3-4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
Day-to-day in this role youll:
Own the end-to-end management and development of strategic enterprise supermarket account.
Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
Conduct trainings and onboard partners on our operational tools, workflows, and advanced platform capabilities.
Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.

Required Regional Strategy & Operations Manager, Consumer
As a Regional Manager, Consumer Strategy & Operations, you will drive capital-efficient growth by improving the consumer experience, with a focus on Loyalty and Pricing & Incentives across our South region. You will execute, track, and monitor initiatives that deepen consumer engagement, so users come back again and again - excited about the service and experience they have with us.
This role sits at the intersection of strategy, analytics, creative thinking, and high-impact execution. It is well suited to someone with a strategy, consulting, or business operations background who is motivated by owning and delivering outcomes in a fast-moving, consumer-facing environment.
You will report to the Head of Market Growth, Core, and sit in a 2-3 person team. You will play a key role in driving consumer success in your region, working closely with Marketing, Merchant, Finance, and the broader Global Consumer team.
Responsibilities & Duties:
You will work cross-functionally with local and global partners to identify, shape, and execute high-impact initiatives that drive consumer growth in your region.
Our subscription program
Consumer Pricing
Market Management (city-level growth)
In practice, that means you will:
Own the performance at a regional level - drive growth and profitability initiatives, and optimize the value proposition across benefits, partnerships, pricing, and the merchant portfolio.
Ensure consumer pricing supports capital-efficient growth by understanding price sensitivity and testing hypotheses with the central pricing team.
Work with local teams to sharpen market management strategy, prioritizing cities and neighborhoods with the greatest improvement potential, and drive cross-functional progress against key metrics.