We are seeking a highly experienced Technical Field Architect to join our CTO team, working onsite in our Tel Aviv and Haifa offices in Israel. This is a critical role, facilitating communication and product adoption by the Office of the CTO and other field teams by working closely with our R&D teams to bring product development advances to the field.
The ideal candidate will have a deep understanding of both GTM and R&D processes, and be able to dive into the technical details of new products as they are developed. This person will communicate regularly with colleagues in the Office of the CTO, as well as sales engineering leaders and product management, to ensure rollout of releases and features are well-understood by ourfield teams and their customers. This person will work with the field and customers to ensure features are developed with customer requirements in mind, and work with engineering and architects to understand the detailed implementation of features.
Responsibilities:
Regularly meet with R&D teams responsible for feature design and development, ensuring alignment with customer requirements and field teams
Understand and help document product development and release processes and timelines
Develop and lead technical presentations for field teams
Work closely with colleagues in both R&D and the Office of the CTO to streamline communication and establishing close alignment
Install pre-release SW and give engineering feedback.
Requirements: 10+ years of relevant product, engineering, support with emphasis on some combination of storage, data, and analytics
Experience in customer-facing roles, explaining, training technical people on strategic, technical concepts and products
Robust problem-solving skills, analytical thinking, and a customer-centric approach
Excellent communication skills, with the ability to convey complex technical concepts to a wide range of audiences
Extensive experience demonstrating technology products
Some travel required - roughly 10%
Must be eager, creative problem solvers.
This position is open to all candidates.