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We are looking for a temp Product Marketing Manager to run the GTM strategy for our release of our three new AI Observability products - The MCP Server, The AI Center and Olly.

Responsibilities:
Execute and adapt an existing GTM plan that drives adoption and engagement with our growing suite of AI products.
Enable and support our sales teams, so theyre able to effectively tell the story of our AI products to their customers and prospects.
Communicate with stakeholders across the business, so that they know the status of our various marketing projects.

We are looking for a Product Operations Manager.
As a Product Operations Manager, you will report directly to the Director of Product Operations and play an integral role within the Product organization
You will be responsible for:
Partner with Product, Engineering, QA, and Implementation teams to ensure that products and processes run smoothly and have the data and tools needed for success
Provides critical support by building systems to capture, review, and analyze usage information and other key data, which helps PMs make better-informed product decisions.
Collecting, organizing, and analyzing quantitative and qualitative product data.
Build the right tools & processes that will strengthen product communication, internal managing, and development in a high-growth organization.
Manage the implementation and roll-out of products, ensuring all stakeholders are aligned on launch tasks.

We are looking for a Revenue Operations Specialist.
As a Revenue Operations Specialist, In this pivotal role, youll help power the engine of our go-to-market strategydriving operational efficiency, sharpening performance visibility, and delivering actionable insights that move the business forward. Youll partner with stakeholders across Sales, Marketing, Finance, and the broader GTM organization to turn data into impactful decisions and fuel growth.
From building and maintaining performance dashboards to supporting strategic planning and optimizing sales processes, youll play a hands-on role in shaping how we operate. This is a deeply cross-functional position where your analytical skills, business insights, and attention to detail will be key.
Responsibilities:
Identify inefficiencies in sales processes and lead initiatives to streamline workflows within the CRM.
Design and implement scalable sales processes, monitoring adoption and iterating based on feedback and performance.
Present data-driven insights and performance updates to key stakeholders and senior management.
Track and analyze key business and operational metrics to support strategic revenue planning and decision-making.
Build, manage, and continuously improve dashboards and reports to monitor KPIs and performance trends.
Ensure data consistency, accuracy, and reliability across reporting platforms.
Deliver training on new CRM processes and tools to global sales teams, and maintain up-to-date documentation and enablement materials.
Manage and optimize the revenue technology stack, including CRM and marketing automation platforms, to ensure systems are aligned with business goals.
Support day-to-day RevOps operations, including user onboarding/offboarding, access management, and admin tasks such as updating distribution lists and Google Groups.

We are looking for a Customer Support Engineer to join our growing team!
We are seeking a proactive and detail-oriented Customer Success Automation Engineer to join our growing team. The ideal candidate will have a strong technical background combined with a passion for enhancing customer experience through automation. This role will focus on developing and implementing automated solutions to streamline customer success processes, improve efficiency, and drive customer satisfaction.
Key Responsibilities
Develop and Implement Automation Solutions: Design, develop, and deploy automated workflows to optimize customer success operations.
Process Improvement: Identify opportunities for automation within customer success processes and implement solutions to improve efficiency and customer satisfaction.
Technical Support: Provide technical expertise and support to the customer success team in utilizing automation tools and systems.
Data Analysis: Analyze customer data to identify trends, patterns, and areas for improvement. Use data insights to drive automation strategies.
Collaboration: Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to understand customer needs and develop appropriate automated solutions.
Documentation: Create and maintain documentation for all automation processes and workflows.
Training and Support: Train and support customer success team members on new automation tools and processes.

We are seeking a results-driven Sales Manager with deep expertise in high-risk payments to drive revenue growth, acquire strategic merchant accounts, and build long-term
partnerships in challenging verticals. The ideal candidate will have a proven track record in high-risk merchant acquiring, PSP (Payment Service Provider) environments, cross-border transactions, and compliance-sensitive industries. You will play a critical role in expanding our footprint among high-risk sectors such as gaming, crypto, forex, adult, nutraceuticals, and other complex verticals, while ensuring compliance and operational excellence.
Key Responsibilities:
Business Development & Sales-
- Identify, engage, and close new merchant opportunities in high-risk sectors.
- Build and manage a robust sales pipeline through proactive prospecting, networking, and industry events.
- Negotiate commercial agreements and pricing structures to optimize profitability and risk exposure.
Client Relationship Management-
- Serve as the primary point of contact for key merchants, and referral parters.
- Collaborate with account management and underwriting teams to onboard and maintain merchants efficiently.
- Maintain strong client satisfaction and retention rates through ongoing relationship management.
Cross-Functional Collaboration-
- Work closely with compliance, risk, and underwriting teams to align on acceptable merchant profiles.
- Coordinate with operations and product teams to tailor payment solutions that meet unique client needs.
Sales Reporting & Forecasting-
- Track and report KPIs, pipeline health, and revenue forecasts to management.
- Contribute to strategic planning and market expansion initiatives.

Required Customer Support Engineer
As a Technical Support, you will be regarded as a product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

We are looking for a talented Billing and Collection Specialist for our growing Finance team, who would take an active part in working with our customers and internal teams.

Responsibilities:

Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.

Responsible for verifying and processing daily invoices and collection.

Own customer billing issues to the point of resolution, keep our customers updated, and ensure all information tracked.

Empathetic customer communication and understanding of their priorities.

Review sales contracts, purchase orders, and other supporting documents to ensure proper billing.

Communicate with internal departments, including sales, finance, and customer service, to resolve billing-related issues.

Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.

Responsible for collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation.

We are hiring a Software Engineer to help revolutionize the world of observability. Using cutting-edge AI-driven technology, we are redefining how organizations monitor, analyze, and optimize their systemsmaking observability more intelligent, efficient, and accessible than ever before. As we scale, we seek top talent to push the boundaries of innovation and shape the future of AI-powered observability. If youre passionate about solving complex challenges and building game-changing technology, join us in transforming how the world understands and interacts with data.

Responsibilities:
End-to-end development and ownership of products and features, from design to scalable and predictable production behavior.
Solve diverse and complex problems in a high-scale, cloud-native environment.
Collaborate with other engineers and product managers to improve product functionality, scalability, and performance.
Design, develop, and maintain robust, secure, and efficient software solutions.
Ensure high system reliability by implementing best practices in monitoring, observability, and automation.
Review code, architecture, and data to identify and troubleshoot technical and performance issues.
Work with AI/ML teams to integrate AI capabilities, including model monitoring, evaluation, and fine-tuning.

We are seeking a highly experienced Frontend Infrastructure Engineer to join our growing Frontend Infra team. In this role, you will be responsible for building responsive, efficient, and high-quality web applications. This role is primarily architectural and focuses on:
Implementing and maintaining a comprehensive design system.
Optimize build processes for frontend projects.
Creating automated and integrated workflows.
Working on GitHub Actions, lint tools, and test tools.

As a Senior Frontend Infrastructure Engineer, you will design and maintain scalable web applications, implement and optimize design systems, and improve build processes for efficiency. You'll create automated workflows, write clean and testable code, and collaborate with cross-functional teams to deliver features. Additionally, you will debug and upgrade software while staying current with emerging frontend technologies.

We are looking for a Fullstack Developer (FE Oriented) to join a growing team!

What You'll Do:
End-to-end development and ownership of our products and features, from design, provide a performance, scalable to production.
Solving diverse complex problems of high scale.
Collaborate with other Engineers and Product s to improve our products.

We are seeking an experienced and highly skilled Senior Python Backend Developer to join our dynamic team.
You will be at the heart of our engineering efforts, responsible for designing, developing, and maintaining the high-performance, scalable, and secure cloud-based solutions that power our Fintech Compliance and Risk management products.
Working with cutting-edge technologies like Python, Node.js, and AWS, you will build innovative, low-latency, and highly available systems that form the core of our business. In this role, you will be instrumental in shaping our technical architecture and driving excellence in a fast-paced, evolving environment.
Key Responsibilities:
Architecture & Development: Lead the design and development of robust, scalable, and secure backend systems and APIs, primarily using Python.
Cloud Infrastructure: Architect, build, and maintain high-scale solutions on modern cloud platforms (specifically AWS) to ensure reliability, scalability, and performance.
System Performance: Design and implement services optimized for low-latency processing, high availability, and fault tolerance for mission-critical financial applications.
Technical Leadership: Provide technical leadership and mentorship to junior and mid-level developers, fostering best practices in code quality, testing, and maintainability.
Product Focus: Develop and enhance Compliance and Risk management products for the Fintech sector, ensuring they meet strict regulatory requirements and industry standards.
Optimization & Reliability: Take ownership of system performance, scalability, and reliability. Proactively identify and resolve bottlenecks in code and architecture.
Collaboration: Work closely with cross-functional teams, including frontend developers, DevOps engineers, and product managers, to deliver seamless end-to-end solutions.
Innovation: Stay current with emerging technologies and industry trends, driving the adoption of new tools and frameworks to solve complex challenges effectively.

We are looking for a Backend Team Lead to manage and grow a team of backend engineers in our Alerting group. The Alerting backend powers real-time, streaming-based detection at massive scale, processing millions of events per second with millisecond latency to catch issues as they happen. Built with a distributed, event-driven architecture, it supports complex pattern evaluation, dynamic enrichment, and fault-tolerant delivery for mission-critical observability.

What Youll Do:
Lead and mentor a team of backend engineers working on mission-critical alerting infrastructure.
Be accountable for the teams execution, code quality, and technical innovation.
Guide the teams technical direction, architecture, and system design for distributed stream processing.
Collaborate closely with Product Managers and Engineering stakeholders to define scope, align priorities, and ensure timely delivery.
Manage engineering trade-offs, risks, and technical debt to maintain product and team velocity.
Drive clear prioritization of work across technical improvements, feature development, and production maintenance.
Support career development through regular feedback, goal setting, and performance reviews.
Foster a culture of ownership, excellence, and continuous learning.

We are looking for a Backend Engineer to join a growing team!

What You'll Do:
End-to-end development and ownership of our products and features, from design to scalable and predictable production behavior.
Solve diverse complex problems of high scale.
Collaborate with other engineers and product managers in order to improve our products.
Review code, architecture, and data to identify and troubleshoot problems.