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As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", Pre -Sales Engineer or Sales Engineer, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Lead Solution Engineer will act as a trusted advisor to our customers while aiding the customers transformational journey.
Responsibilities:
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customers needs, and establish product as the best solution that solves unique challenges
Convey a deep understanding of the clients industry and technology as it pertains to solutions
Develop and deliver innovative custom solutions, build and present customized demos of products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Attain quarterly and annual objectives assigned by management
Respond efficiently to RFPs
Lead the technical side of the sales cycle
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
JR327083

At our company, our vision is to be earths most customer-centric company. In 2006, we launched our company Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers. our company Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.
The Role:
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.
Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, brown bag sessions, etc.