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Provide Technical Support to the companys customers through phone and digital channels (chat / email / ticketing system ). Handle technical issues, operate systems, guide users, and deliver professional and courteous solutions while meeting service goals and response time SLAs.
Responsibilities: Provide phone and digital support to company customers Diagnose and resolve technical issues at various levels Guide and train users on systems and services Document support requests in CRM / helpdesk systems Collaborate with internal teams to resolve complex issues Comply with service procedures, quality standards, and response times

abra professional services is seeking a talented Aeromechanical Engineer If you are looking for a meaningful technological journey filled with multidisciplinary challenges, come and be a part of our story. As an Aeromechanical Engineer, you will join our Aeromechanics Team within the Platform Development Division at the company’s Modi'in site. Key Responsibilities:
* Participate in the mechanical design of airborne structures, mechanisms, and aircraft systems.
* Drive end-to-end development and validation, from initial conceptual design through to mass production.
* Improve, optimize, and upgrade existing operational products.
* Oversee production accompaniment, environmental/flight testing, and the preparation of detailed engineering drawings.
* Author technical requirements, design specifications, and engineering reports.

The Quality Director will be responsible for defining, implementing, and driving quality systems, processes, and culture across the entire organization from product definition and R&D through engineering, operations, manufacturing, supplier management, and customer support.


Responsibilities:
Quality Management system
* Own and continuously improve the company's Quality Management system (QMS).
* Ensure compliance with ISO 9001 and other applicable industry standards.
* Develop, implement and maintain company-wide quality policies, procedures and work instructions.
* Lead internal and external quality audits and ensure timely closure of findings.
* Drive management reviews and quality performance reporting. Product Development Quality
* Integrate quality methodologies into the product development lifecycle.
* Partner with R&D and engineering teams to establish Design for Quality (DfQ) practices.
* Participate in design reviews, risk assessments, FMEA activities and product qualification.
* Ensure appropriate validation and verification processes are implemented. Manufacturing & Operations Quality
* Establish quality controls throughout manufacturing and production.
* Define inspection plans, acceptance criteria, and process controls.
* Monitor manufacturing yield, reliability, and field performance.
* Lead root cause investigations using structured problem-solving methodologies (8D, 5-Why, Fishbone, etc.).
* Drive corrective and preventive actions (CAPA).
* Own product quality throughout the entire product lifecycle, from product development through manufacturing and customer deployment. Supplier Quality
* Develop supplier qualification and monitoring processes.
* Conduct supplier audits and performance reviews.
* Work closely with contract manufacturers and component suppliers to ensure consistent quality.
* Drive supplier corrective actions and continuous improvement initiatives. Customer Quality
* Lead customer quality responses and investigations.
* Manage customer complaints and field quality issues.
* Support customer audits and quality assessments.
* Develop quality metrics that improve customer satisfaction and product reliability. Quality Culture & Continuous Improvement
* Promote a company-wide culture where quality is everyone's responsibility.
* Train employees on quality systems, best practices, and continuous improvement methodologies.
* Define, monitor and continuously improve Quality KPIs that drive operational excellence. Leadership
* Build and mentor the Quality organization as the company grows.
* Collaborate across R&D, Engineering, Operations, Supply Chain and Executive Leadership.
* Serve as the company's quality advocate internally and externally.

Working in Business means always seeing the full picture. You spot the trend, align the stakeholders, and don't rest until you see the move through. From partnerships to revenue operations, those who thrive here are commercially minded, analytical, and excited to solve problems without obvious solutions. So if you're a born strategist who never leaves anything unfinished, the Fiverr Business team has just the job for you

What am I going to do?:
Own Marketplace Growth Strategy: Define and execute the growth strategy for Fiverr's self-serve marketplace, driving revenue across the entire customer lifecycle. Lead Product-Led Growth Initiatives: Optimize acquisition, activation, engagement, retention, and monetization through product-led growth strategies and marketplace optimization. Drive Experimentation: Build and lead a high-velocity experimentation program, including A/B testing, onboarding optimization, pricing and packaging experiments, landing page improvements, and conversion rate optimization. Optimize Marketplace Performance: Continuously analyze user behavior, marketplace dynamics, supply-demand balance, and conversion funnels to unlock scalable growth opportunities. Lifecycle Marketing & Growth Programs: Partner with Marketing teams to develop lifecycle marketing initiatives, acquisition strategies, demand generation programs, and user engagement campaigns that directly impact revenue. Cross-Functional Leadership: Work closely with Product, Engineering, Design, Data Science, Marketing, and Revenue teams to prioritize initiatives, align stakeholders, and drive execution across multiple organizations. Growth Analytics & KPI Ownership: Define, monitor, and own key marketplace growth metrics, using data and insights to guide strategic decisions and maximize business impact. Identify New Growth Opportunities: Constantly explore innovative growth levers, commercial opportunities, and scalable initiatives to accelerate marketplace revenue.

Equal opportunities:
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Our Professional Services is seeking an Experienced system Engineer We are seeking an Experienced system Engineer to join our team and drive the development of diverse, cutting-edge UAV systems.
If you are looking for a meaningful technological journey filled with multidisciplinary challenges, come and be a part of our story. Key Responsibilities:
* End-to-end development of software- and hardware-intensive UAV systems, from solution definition through technical requirements authoring, integration, testing, and customer delivery.
* Leading complex integration processes, including the integration of products, payloads, and airborne subsystems.
* Defining system -level requirements for various components and authoring detailed specifications and technical documentation.
* Leading cross-functional development and integration efforts across diverse engineering teams, including Airborne Software, C2 (Command & Control) Software, Simulators, QA /Testing, Electronics, and more.