Required Inside Sales - Global Tech Strategy Lead (f/m/d)
In this role you will own and evolve the technology ecosystem that enables our Inside Sales Customer Account Management teams to sell more effectively and at scale. You act as the bridge between sales operations, IT, data/AI teams and commercial leadership to deliver platform optimisation, automation and AI-enabled capabilities that improve seller productivity, customer experience and revenue outcomes. You will assess and streamline systems and workflows, drive adoption of best‑fit tools, and prioritise tech initiatives that deliver measurable business value. Youll lead cross‑functional initiatives to embed data‑driven decision making and to operationalise AI use cases for selling. Your role will build a pragmatic, scalable tech stack and an ecosystem of internal and external experts to support Inside Sales globally.
What we offer you
Possibility of working from your home country (if within EMEA)
An attractive remuneration package
An environment where everyone can bring their whole self to work and feel a sense of belonging.
A workplace that values curiosity and guarantees continuous learning, with development opportunities for both personal and professional growth.
Share matching programs to become a shareholder of our AG.
Flexible work schedule that allow time off for you and your family
Since each of over 300,000 team members feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.
The individual benefits are subject to regulatory, contractual, or corporate conditions.
Youll make an impact by
Owning the end‑to‑end Inside Sales and account management technology stack and its strategic roadmap
Assessing systems and workflows to identify inefficiencies, duplication and capability gaps and recommending optimisation paths
Leading continuous improvement initiatives to streamline processes, improve usability and increase adoption across Inside Sales
Identifying, piloting and scaling AI‑driven solutions (lead prioritisation, next‑best‑action, conversation intelligence, forecasting, customer insights)
Translating business needs into technical requirements and partnering with IT and data teams to deliver solutions
Building and coordinating an ecosystem of internal and external tech experts to accelerate delivery and best practice sharing.
Requirements: Education: Masters degree in Business, Computer Science, Engineering, Data Science or a related field combined with several years of relevant working experience
Experience & Skills
Strong understanding of inside sales and account management workflows
Hands‑on experience with CRM/CEM platforms (e.g. Salesforce, Outreach or equivalent) and sales productivity tools
Working knowledge of AI, automation and analytics applications within sales environments
Proven ability to translate business needs into technical solutions and to prioritise initiatives that deliver commercial impact
Data‑driven mindset with experience using insights to influence decisions and priorities
Experience working cross‑functionally with sales, IT, data, enablement and leadership teams
Strong communication and influencing skills with both technical and non‑technical stakeholders
Ways of working
Collaborative and pragmatic, able to operate in a global matrix and align diverse stakeholders
Outcome‑focused with strong prioritisation skills and an appetite for iterative delivery
Comfortable with ambiguity and adept at turning strategic objectives into actionable programs
Able and willing to travel as required for stakeholder engagement and rollout activities
Languages: Fluent English; additional languages are an advantage.
This position is open to all candidates.