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abra professional services is seeking an experienced Field Service & Technical Support Engineer to provide hands-on technical support, installation, and maintenance of advanced multidisciplinary systems combining mechanical, electrical, electronic, and control technologies. This is a full-time position located in central Israel. Key Responsibilities:
* Install, operate, and maintain advanced technical systems at customer sites in Israel and abroad.
* Diagnose and troubleshoot mechanical, electrical, and electronic system issues.
* Perform system testing, calibration, and commissioning.
* Provide on-site and real-time technical support to customers.
* Document technical issues, solutions, and recommendations for improvement.
* Collaborate closely with Development, Engineering, and Production teams.
* Train customers and maintenance personnel on system operation and maintenance.
* Support system installations, maintenance activities, and upgrades.
* Travel within Israel and internationally according to project requirements.

A fast-growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion-dollar transportation industry with our advanced Customer data Platform (CDP). Our work happens in the fast lane as we bring AI-powered, data -driven solutions to a quickly evolving industry. Our team is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal-driven. At our core, we believe every voice has value and can impact our bottom line. We are looking for a Senior Product Manager to join our team and lead our CDP strategy. If you are a creative, solutions-oriented individual who is ready to put your career in drive, we are the place for you! This role is based in Tel-Aviv or Jerusalem and reports to the Head of Product.

What you will be responsible for:
Own the strategy and roadmap for the CDP's data layer and its data sources, balancing the reliability, scale, and integration quality of a foundational layer with the pace of a live, revenue-generating product. Translate complex technical and architectural tradeoffs into product requirements and business impact, connecting platform decisions to adoption, ARR/MRR, and churn. Own both sides of the product lifecycle: the inbound work of discovery, specification, and technical decision-making, and the outbound work of launch, enablement, and adoption with customers and CSMs. Engage directly and regularly with customers, CSMs, and internal stakeholders, turning real-world data and integration challenges into product decisions. Partner closely with R&D leads and engineering to shape and execute the roadmap.


The top candidate will also have:
A background in marketing technology or finance-adjacent domains Passion and curiosity for emerging technologies, particularly applied AI Comfort operating with startup speed and urgency, balanced with the organization a foundational platform demands Experience working with international engineering counterparts or a parent company / strategic partner structure Openness to occasional travel to the US Strong leadership skills and a genuine desire to mentor others You are a storyteller who can distill compelling narratives from technical complexity and endless detail

Why you should join us:
An awesome global team of forward-thinking, innovative go-getters. A front-row seat to the strategic decisions shaping the company at a pivotal moment. Direct partnership with the C Level leadership team - exposure, ownership, and visibility from day one. Learning and growth opportunities within a fast-paced tech startup environment. As a part of our team, your success in this role is crucial to our company's growth, and we are committed to supporting you. Of course - Wolt+ and lots of yummy office treats!