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Your Career:
we are seeking a Senior or Principal Backend Engineer (we are open to hire both levels) for our Cortex engineering group, focusing on Cortex XSOAR, Cortex XSIAM, and new Cortex AI solutions. In this role, you will design and implement robust backend services for our leading-edge security orchestration, automation, and response platform. You will also contribute to creating innovative AI-based solutions, enhancing shared Cortex infrastructures. This is an exceptional opportunity for those eager to advance Cortex products with AI-driven capabilities and make a significant impact in the cybersecurity industry.
Your Impact:
Own the end-to-end backend development of features and components, from design and development to testing, deployment, and maintenance.
Proactively collaborate and exchange information with peers across different teams and disciplines to shape solutions and ensure alignment on product integrations.
Contribute to team-wide efforts including code reviews, design reviews, and architectural decisions, ensuring high-quality and maintainable code.
Apply a production-oriented approach, providing real-time mitigation and effective solutions to production issues to ensure platform stability and reliability.
Challenge curiously and positively by exploring new technologies and methodologies to enhance our backend services and AI capabilities.

Engineering - Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers dont shy away from building products to solve problems no one has pursued before. We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Job Summary
We are seeking Senior / Principal Engineer for our Tel Aviv R&D center to take a leading role in the Prisma Access Browser team. You will be instrumental in developing our Enterprise Browser, a product designed to secure business online activity by isolating web sessions, filtering threats, and preventing data leaks. In this role, you will lead platform projects end-to-end, own critical workflows, and drive substantial improvements across the entire product.
Key Responsibilities
Create and own features from design and development through to deployment and support in customer environments.
Lead platform projects end-to-end, owning specific flows and delivering substantial product improvements.
Proactively collaborate with cross-functional teams to identify and address infrastructure gaps and pursue new initiatives.
Work closely with product management and customers to devise creative and innovative solutions to complex security challenges.
Serve as a technical leader, mentoring other engineers and improving the team's overall performance and best practices.
Identify areas for improvement within team processes and actively drive positive change through new initiatives or optimizations.

We are seeking talented engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will have the opportunity to work on complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in joining a world-class team and working on exciting projects that have a significant impact, we encourage you to apply.
Software Engineer Responsibilities
Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences
Implement custom user interfaces using latest programming techniques and technologies
Develop reusable software components for interfacing with back-end platforms
Analyze and optimize code for quality, efficiency, and performance
Lead complex technical or product efforts and provide technical guidance to peers
Architect efficient and scalable systems that drive complex applications
Identify and resolve performance and scalability issues
Work on a variety of coding languages and technologies
Establish ownership of components, features, or systems with expert end-to-end understanding.

As a highly motivated and customer-focused professional on the global Cortex XSIAM support team, you will provide first-class technical support by managing incoming inquiries and escalations within defined SLAs. You will proactively identify and resolve complex technical issues, collaborating with technical account managers and developers to mitigate risks and develop permanent solutions. This role requires a deep understanding of client environments to ensure the successful deployment and operation of our cybersecurity solutions, finding and resolving issues before they escalate.
Key Responsibilities
Respond to user-reported issues in adherence to established Service Level Agreements.
Triage customer reported issues and respond via ticketing system, phone, or remote sessions.
Perform advanced troubleshooting at the application and OS level, using your knowledge and relevant expertise.
Identify the area of fault (code, environment, or configuration) and work with the appropriate teams to implement the fix.
Provide timely feedback into the development process on customer-reported product problems.
Document actions to effectively communicate information internally and to customers.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.

As a Senior Software Engineer in Cortex Cloud, you will work at the forefront of cybersecurity innovation, building cloud-native solutions that protect some of the largest organizations in the world. This is a unique opportunity to be part of a team building a new product from the ground up, shaping the architecture, technology stack, and engineering practices from day one.
Youll not only write great code - youll influence product strategy, design scalable systems, and help drive key decisions that will shape the future of cloud workload protection.
A key part of this role is championing and leveraging the latest generative AI tools and assistants (such as Gemini) in your day-to-day engineering workflow. We expect you to utilize these advanced tools to accelerate the development lifecycle- from ideation and coding to root-cause analysis, testing, and system optimization.
Your Impact
Play a key role in building cloud-native security features that protect real-world workloads from malware, secrets exposure, and other threats
Lead the development of major features - from product discussions and technical design to implementation and testing
Design and build scalable backend services using Golang and modern cloud-native technologies
Research and integrate new technologies to improve detection, performance, and platform capabilities
Help define best practices and drive engineering excellence across the team.