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We're in search of an exceptional Backend Engineering Team Leader, someone with a wealth of hands-on software engineering expertise. As part of our core product team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.
Your Arena
Take a leading role in the team of talented engineers, share your experience and demonstrate your expertise building our market-leading product
Design and implement the infrastructure of the system including the ingestion, algorithms, performance optimizations, and interactive applications
Build a highly scalable data platform for diversified and complex data flows
Have end-to-end ownership: Design, build, ship, measure, and maintain our backend services. You build it - you own it
Work closely with our fantastic Product team that created an industry-leading SaaS Product-Led-Growth offering
Join us in building a professional, fun company and engineering culture with the highest standard.

We're in search of a talented and experienced Cloud Engineer, someone with a wealth of hands-on cloud engineering experience specializing in AWS. As part of our team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. You will design, implement, and manage cloud infrastructure and services. You will work closely and as part of the R&D team to ensure optimal performance, security, and scalability of our applications. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.
Your Arena
Design, implement, and manage cloud solutions on AWS, ensuring best practices in security and scalability.
Monitor and optimize cloud performance, costs, and resource utilization.
Implement security measures to protect data and applications in the cloud.
Build a highly scalable data platform for diversified and complex data flows.
Have end-to-end ownership: Design, build, ship, measure, and maintain our AWS Cloud services. You build it you own it!
Troubleshoot and resolve cloud-related issues, providing support to other teams as needed.
Stay up-to-date with AWS services and industry trends, recommending improvements and innovations.
Work closely with our amazing Product team that created an industry-leading SaaS Product-Led-Growth.
Join us in building a professional, fun company and engineering culture with the highest standard.

We're in search of an exceptional Senior Backend Engineer, someone with a wealth of hands-on software engineering expertise. As part of our core product team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.
Your Arena
Take a senior role in the team of talented engineers, share your experience and demonstrate your expertise building our market-leading product
Design and implement the infrastructure of the system including the ingestion, algorithms, performance optimizations, and interactive applications
Build a highly scalable data platform for diversified and complex data flows
Have end-to-end ownership: Design, build, ship, measure, and maintain our backend services. You build it - you own it
Work closely with our fantastic Product team that created an industry-leading SaaS Product-Led-Growth offering
Join us in building a professional, fun company and engineering culture with the highest standard.

Welcome to our company, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.
Who We're Looking For - The Dream Maker
We're in search for a talented Billing Operations Manager, someone who will be responsible for overseeing the billing department, ensuring seamless and accurate billing operations while maintaining compliance with regulations, sales tax requirements, and cross-departmental collaboration. This role involves managing a team of billing specialists who handle billing and reconciliations for small to medium-sized clients, corporations, and strategic partners. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.
Your Arena
Lead and manage Billing Department staff, including hiring, training new billing specialists, and evaluating performance.
Ensure accuracy of invoicing to and reconcile billing issues while developing, monitoring, and adjusting billing policies and procedures through our knowledge base.
Identify and address issues related to claim denials, rejections, underpayments, and refunds.
Ownership mentality - proactively addresses issues, follows through on commitments, and ensures that all aspects of the role are handled with dedication and accountability.
Compile, analyze, and evaluate billing data.
Prepare or provide support for various ad-hoc tasks initiated by management/clients.
Work with and support all clients, partners, and other related departments (Sales, Customer success, Product and Customer Support) in billing-related issues.
Provide outstanding customer service to clients and business partners.
Comply with Sales tax and other federal and state requirements.

Welcome to our company, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.
Who We're Looking For - The Dream Maker
As the Senior PLG Product Marketing Manager at our company, youll be at the forefront of our customer journey, responsible for driving user engagement and conversion at every touchpoint. This role will oversee optimizing lead nurturing workflows, enhancing onboarding processes, boosting landing page conversion rates, tailoring in-app messaging, and refining customer and audience segmentation. Your goal is to ensure that every interaction with our brand is impactful and aligns with our strategic growth objectives.
Your Arena:
Lead Nurturing & Email Workflow Optimization: Design, optimize, and execute lead nurturing email workflows that drive engagement, improve conversion, and support a seamless sales funnel.
Landing Page Conversion Rate Optimization (CRO): Lead initiatives to increase landing page conversions by optimizing messaging, CTAs, layout, and user experience.
Brand Messaging: Plan, create, and test messaging that engages users at critical points in their journey, providing value, driving product adoption, and encouraging feature usage.
Customer & Audience Segmentation: Develop and manage customer and audience segmentation strategies that enable personalized messaging across email, in-app, and marketing channels.
Sales & Marketing Enablement: Create and develop sales enablement materials and assets, such as pitch decks, one-pagers, battle cards, and customer success stories, to support the sales team in reducing friction during the sales process.
Competitor Research & Market Analysis: Conduct regular competitor research to understand product positioning, messaging, and market trends.
Cross-Functional Collaboration: Collaborate with sales, product, and customer success teams to align on key messaging, positioning, and customer insights, while supporting cross-functional projects and marketing initiatives to ensure consistency in customer communications and brand messaging.

Welcome to our company, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.
Who We're Looking For - The Dream Maker
We are in search of a talented Product Manager to play a pivotal role in product development and innovation. At our company, we don't just look at what you've done; we're more interested in what you're capable of achieving. This position offers an excellent opportunity for those looking to pivot in their careers and be part of a dynamic startup journey. Come grow with us.
Your Arena
As a Product Manager at our company, you will be at the epicenter of product development and strategy. With end-to-end responsibility for the product life cycle and growth, your contributions will be pivotal in shaping the company's future.
Cross-Functional Leadership: Collaborate effectively with Engineering, Operations, Customer Success, Marketing, and Sales to ensure seamless roadmap execution and prioritization.
Data-Driven Experimentation: Design and implement experiments to validate product hypotheses. Utilize data to make informed decisions that drive sustainable growth and innovation.
Strategic Ownership: Align and maintain the product strategy in collaboration with stakeholders, ensuring it meets both user needs and business goals.
Technical Collaboration: Partner closely with the Engineering team to define product workflows and specifications. Own and manage a continuously updated product requirements document, and make informed tradeoff decisions when needed.
Discovery & Delivery: Proactively discover and validate new features and enhancements based on user feedback and market demands, while ensuring their timely and efficient delivery to market.
Communication Excellence: Provide regular status updates to relevant stakeholders and maintain effective communication channels across departments.
Internal Evangelism: Champion the product's vision and strategy across the organization, particularly among key stakeholders, to underscore its significance in driving company growth and maintaining a competitive edge.
Market and User Research: Work alongside the Marketing team to conduct comprehensive market research, and engage in user research activities to continuously refine the product's value proposition.