לוח משרות דרושים הייטק מחשבים ורשתות

We're looking for a passionate and skilled Customer Support Knowledge Specialist to join our dynamic Knowledge team. This team is critical to enhancing our players' experience by analyzing ticket data, building workflows for agents, and sharing feedback analysis with company stakeholders. If you're data-driven, proactive, and thrive in a collaborative environment, we want you to be part of our journey!
Responsibilities
Collaborate closely with various teams within the studio to optimize the player experience.
Identify, track, and analyze trends in player inquiries and issues, providing proactive resolutions and suggestions.
Leverage AI-driven tools to analyze support data and identifying emerging trends
Create and maintain workflows in the Internal Knowledge Base to ensure accuracy and relevance.
Lead projects from initiation through completion, ensuring timely delivery.
Identify opportunities for improvement and implement strategies and optimizations to enhance department KPIs.

Were looking for a highly skilled and motivated DevOps Team Lead to play a key role in our platform group. This high-impact group serves as the strategic center, responsible for the infrastructure, platform, tools, and shared services that power our entire R&D organization.

As the Team Lead, you will combine hands-on technical excellence with strategic leadership, mentorship, and project execution oversight. You will own the technical roadmap, set the standards for operational excellence, and directly manage the team. Your mission is to ensure our R&D organization can work autonomously, reliably, and at peak velocity in a five-nines product.

You will be the primary partner for engineering leadership across the company, championing DevOps principles, platform adoption, and reliability best practices. This is a critical leadership role for an individual who thrives on building high-performing teams, setting a clear technical vision, and driving mission-critical outcomes.

What Youll Do

Team Leadership & Management:

Manage, mentor, and coach the team, fostering a culture of ownership and technical excellence.
Own the DevOps technical roadmap and prioritization roadmap, aligning goals with R&D strategy.
Lead the team in designing and implementing scalable, highly available, and secure cloud infrastructure.
Strategic Platform Development:

Define and enforce standards for IaC, observability, security, and cloud cost optimization.
Drive the evolution of our Kubernetes platform and production environments for scale, stability, and security.
Oversee the development of self-service tooling and automation to enable engineering teams' autonomy.
Cross-Functional Partnership:

Act as the key technical representative, collaborating with engineering leadership and security to define and deliver solutions.
Champion and drive the adoption of platform services and tooling across all R&D teams.
Lead infrastructure incident response and post-mortem processes, focusing on long-term stability improvements.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We are looking for a SecOps Engineer to join our Security Operations team. In this role, you will help defend the organization end-to-end, from IT security to cloud security - while performing third-party and internal security reviews, handling incident response, conducting threat hunting, and supporting GenAI security work.
Responsibilities
Design, operate, and improve security infrastructure by maintaining core controls, hardening systems, and leading cloud security efforts to address misconfigurations, vulnerabilities, and identity risks.
Monitor, investigate, and remediate security alerts and threats by performing DFIR, analyzing attack vectors, proactively hunting adversary activity, and leading incident response.
Perform security reviews of third-party vendors, SaaS platforms, and internal applications, assessing architectures, data flows, integrations, and risk exposure.
Defend the organization end-to-end across endpoints, identities, applications, and cloud by operating and advancing SecOps controls (SIEM/EDR/CSPM), building automations, enforcing best practices, and partnering cross-functionally to drive security outcomes.

We are looking for an IT Systems Engineer to join our team and help scale our global operations.
You'll own the technical architecture of our SaaS applications, identity platform, and endpoint management strategy, ensuring they work together seamlessly. This is a hands-on engineering role where you'll design scalable solutions, serve as the Tier 2-3 escalation point for complex technical challenges, and help shape how we integrate AI-powered tools into our environment
Job responsibilities:
SaaS & Identity Architecture
Help with the design and evolution of our SaaS strategy, ensuring scalable, secure, and seamless management of enterprise applications.
Own the Okta identity platform: SSO/SAML configuration, SCIM provisioning, lifecycle automation, and access governance across 50+ applications.
Define standards, policies, and best practices for application integration, implemented across the broader IT team.
Build and maintain integrations between SaaS platforms to streamline data flows and reduce manual administration
Continuously evaluate new tools, AI-powered applications, and frameworks to strengthen our SaaS capabilities, including building the integration strategy for each.
Support the integration and governance of AI-powered tools, ensuring secure deployment aligned with IT and Security policies.
Endpoint & Device Management
Administer and optimize Jamf Pro (Macs) and JumpCloud (Windows devices), ensuring compliance, security, and seamless user experience.
Optimize deployment and lifecycle workflows to enable zero-touch onboarding and efficient device management
Partner with IT Specialists to operationalize onboarding, compliance, and device lifecycle processes at scale.
Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.
Tier 2-3 Support & Team Collaboration
Serve as the escalation point for complex MDM, identity, and SaaS-related issues, performing root cause analysis and driving resolution.
Collaborate with IT Specialists to support day-to-day IT operations, guiding execution while helping resolve advanced tickets.
Work closely with IT Security Engineers to align system configurations with company-wide security and compliance objectives.
Identify opportunities to reduce ticket volume through self-service capabilities and process improvements.

Job Overview: We are seeking an experienced and security-oriented system Administrator with 3-5 years of hands-on experience to join our IT team. Responsible for maintaining, configuring, and securing our organizations infrastructure, with a strong focus on networking, virtualization, and firewall administration. Strong communication and customer service skills are essential, as this role involves frequent interaction with internal users and cross-functional teams.
Key Responsibilities: Manage and monitor internal infrastructure, including servers, networks, virtualization platforms, and firewalls. Administer and maintain systems such as VMware /Hyper-V and backup solutions. Configure and maintain network devices (switches, routers, firewalls) with a focus on security best practices. Apply security patches, hardening procedures, and proactively monitor for threats and vulnerabilities. Respond to technical system support tickets and incidents in a timely and customer-focused manner. Document system configurations, processes, and procedures clearly and accurately. Collaborate with other IT staff to plan and execute infrastructure upgrades and improvements. Ensure compliance with security policies and industry standards.

Fiverr is looking for an experienced DevOps Engineer to join our high-performance team. You’ll work closely with development teams to design and implement smarter processes and tools, while embracing a GenAI-driven mindset. In this role, you will help build and scale infrastructure that not only keeps Fiverr running smoothly, but also powers next-generation AI-driven applications with speed, resilience, and efficiency. Fiverr’s Technology Stack sample: AWS, Kubernetes, Terragrunt, Ansible, Jenkins, ArgoCD, Argo-Workflows, Service Mesh, Nginx, CloudFlare, Hashicorp Vault/Consul, Kafka, RabbitMQ, Prometheus, Grafana, VictoriaMetrics, CircleCI Programming languages: Python, NodeJS, Go, Kotlin

What am I going to do?:

* Maintain and build a large-scale, highly available cloud infrastructure focusing on K8S.
* Improve resiliency and cost efficiency of our cloud infrastructure.
* Use GenAI tools to automate troubleshooting, speed up incident resolution, and improve production reliability.
* Develop AI-driven self-service solutions to accelerate developer issue resolution and resource provisioning.
* Develop and adopt new tools to make Development and Operations processes at Fiverr more efficient.
* Collaborate with developers to optimize system performance, reliability, and scale.
* Evolve and maintain Fiverr’s AWS infrastructure by improving and adopting new services.
* Support AI/ML/GenAI services with scalable infrastructure and monitoring.
* Maintain Fiverr availability by participating in DevOps on-call shifts.
* Mentor DevOps engineers.

Equal opportunities:
At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps and Cloud operations teams. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.

Responsibilities:
Cloud & DevOps Management
* Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
* Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
* Define and enforce SLOs/SLAs with an SRE mindset.
* Lead monitoring, alerting, and incident response.
* Promote Kubernetes and scalable micro-services practices. SecOps & FinOps
* Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
* Participate in security incident response processes when relevant.
* ?Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
* Support business continuity and disaster recovery.
* Enforce cost-efficiency policies and guardrails. People & Process Management
* Manage and develop two DevOps/Cloud teams, including managers.
* Establish and improve operational processes to support engineering delivery and production readiness.
* Foster a culture of ownership and continuous improvement.
* Provide operational metrics and updates to engineering leadership.


Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.
* Familiarity with security frameworks (NIST, ISO).

We are looking for a high-energy, driven Support Engineer to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be. The Support Engineer will work as a Support Engineer for our Support team and represent KMS Lighthouse as the professional authority in ongoing work with the technical factors from the client’s side.

Responsibilities:

* Serve as a primary technical support contact for enterprise customers.
* Receive, triage, investigate, and resolve support tickets.
* Perform in-depth troubleshooting of application, system, and infrastructure-related issues.
* Work closely with Development and DevOps teams on incident resolution and root cause analysis.
* Participate in onboarding, upgrades, and business continuity events.
* Conduct live troubleshooting sessions with customers.
* Maintain documentation of issues and resolutions.

Benefits:

* Experience supporting SaaS-based products.
* Basic to intermediate infrastructure and networking knowledge.
* Database familiarity.

We are seeking a talented and experienced DevOps Team Lead to join our global organization. In this role, you will lead a team of skilled DevOps engineers, oversee the design and implementation of scalable CI/CD pipelines, manage secure and efficient cloud infrastructure, and act as a strategic technical partner across departments.
You will play a key role in supporting and evolving RIVO, our cloud-native SaaS platform for collaborative trade finance. Built on microservices running in Kubernetes environments on AWS, RIVO connects corporates, banks, and partners through open APIs-delivering a modern, secure, and scalable solution for global trade.
This is an exciting opportunity to shape and influence the DevOps strategy at scale, while continuously improving processes and driving technical excellence.
Location: Kfar Saba, Israel (Hybrid)
Reporting to: R&D Director
Roles and Responsibilities
Lead, mentor, and grow a high-performing DevOps team.
Architect and maintain CI/CD pipelines to support rapid development cycles.
Own and operate scalable and secure cloud infrastructure across global environments.
Implement and maintain observability tools for monitoring, logging, and alerting.
Collaborate with engineering teams to support the delivery of new features and services.
Define and implement best practices for system reliability, automation, and performance.
Serve as a hands-on expert and escalation point for complex infrastructure challenges.
Evaluate and adopt modern DevOps tools and methodologies to drive efficiency.
Drive innovation in DevOps infrastructure through new technologies, improved automation, and scalable architecture solutions.
Drive strategic infrastructure initiatives, from planning to execution.
Maintain up-to-date knowledge of emerging technologies and industry standards.

We are looking for a brilliant and enthusiastic DevOps Engineer to join our close-knit and highly-skilled team to help expand our platform to newer heights. As a team member, you will take part in the design and implementation of our ever-evolving infrastructures, providing our company with smooth and robust DevOps solutions.
Roles and Responsibilities:
Build and maintain highly available and scalable production systems
Design and implement dynamic serverless cloud environments
Develop a robust, fully-automated deployment for SAAS solutions
Monitor system performance and implement optimizations for reliability and cost-efficiency
Work closely with development, security, and automation teams to foster a culture of security awareness
Research and integrate new DevOps technologies using best practices.

We are looking for a passionate and skilled Backend Developer to join our dynamic team! If you're excited about working on large-scale cloud-based security systems and enjoy solving complex challenges, this is the perfect opportunity for you.
As part of our backend team, you will develop and enhance server-side components for cutting-edge security services. You will work with big data, AI-driven analysis, and a microservices architecture that serves millions of users worldwide.
What You'll Do:
Design and develop new features to meet customer needs
Optimize and scale existing services to ensure high performance
Collaborate with other teams (Mobile, Agents, etc.) for seamless integration