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We are seeking an Experienced Senior DevOps Engineer to join our high-performing SaaS Security team.
Born from a successful cybersecurity startup acquisition, we operate as a dynamic team within a larger organization, driven by innovation and a passion for building cutting-edge security solutions.
As our lead DevOps engineer, you will build and maintain our large-scale, automated, SaaS infrastructure.
Our technology stack includes GCP, K8s, Prometheus, Terraform, PostgreSQL, Kafka, Temporal and Hasura. Youll work collaboratively with software engineering teams and tech leads, help automate and streamline our operations and processes and troubleshoot issues in our development, test and production environments.
Key Responsibilities
Design and develop our SaaS infrastructure, CI/CD pipelines, permissions model and deployment strategy.
Improve overall security posture, manage permissions and improve work processes.
Assist in introducing new technologies into group infrastructure.
Be a focal point for the stability of our infrastructure.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at our company.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

We're in search of an Senior Platform/Infrastructure Engineer to join our team. You'll play a key role in deploying, maintaining, enhancing, and scaling up our high-scale, mission-critical data center production environment, which is essential to our SASE solution. Your responsibilities will include investigating complex production issues across network, OS, Virtualization, Cloud interconnectivity, and hardware components. You'll also focus on improving system resiliency and monitoring tools, as well as automating methods and procedures to streamline operations and boost stability. If you're a skilled Network/DevOps/Data Center/System engineer with experience in large-scale infrastructure environments, and you're looking to advance your career by joining one of the industry leaders in the evolving cybersecurity field, we'd love to have you on our team.
This job is located in Tel Aviv (hybrid).
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Plan, deploy, maintian, and optimize the organization's data center infrastructure, including routers, swtiches, firewall, servers and SAN/NAS units.
Create and maintain Infrastructure as Code (IaC) that deploys, scales, configures, and updates Data Center equipment, encompassing servers, storage, switches, and firewalls.
Monitor network and system performance, detect bottlenecks or connectivity issues, and implement necessary solutions.
Debug issues both in production and in labs. Create, test and validate solutions.
Foster collaboration with cross-functional teams to guarantee network security, uphold data integrity, and adhere to industry best practices and regulatory standards.
Participate in On-Call.

Are you ready to power the future? we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. What will you be doing?
* Handle inbound calls from customers, addressing their queries and concerns with patience and professionalism
* Navigate cultural differences and potential language barriers with tact and understanding
* Troubleshoot and resolve customer issues related to our products and services
* Collaborate effectively with regional stakeholders to ensure seamless customer experience
* Work closely with the local Indian team to improve processes and share insights
* Maintain accurate records of all customer interactions in our CRM system
* Contribute to the continuous improvement of our support processes and knowledge base
* Participate in regular training sessions to stay updated on product knowledge and customer service best practices
Country:
India
City:
Bangalore

We are looking for a Linux Internals Software Engineer for our Tel Aviv R&D center. In this unique role, you will be a key part of our engineering team, with a primary focus on providing expert-level development for our customer issues. You'll use your deep knowledge of Linux internals to diagnose, troubleshoot, and resolve critical problems, directly impacting our customers' success while also contributing to the development of our revolutionary endpoint security product.
Your Impact
Act as a technical expert and the primary point of contact for complex, customer-reported issues.
Utilize your extensive knowledge of Linux internals to debug and root-cause critical issues, including user-space and kernel-mode components.
Collaborate directly with support to understand their environments and reproduce problems, ensuring a positive and effective support experience.
Lead resolution in coordination with other development and QA teams
Contribute to the development of internal tooling, and automation scripts, to improve the efficiency and quality of our customer support.
Be part a team that values SW development best practices and high standards.

Required Senior DevOps Engineer (Cortex Research)
Your Career
As a Senior DevOps Engineer supporting our Research Group, you will lead all DevOps and infrastructure initiatives that empower our researchers to move quickly, securely, and reliably. You will be responsible for designing, building, and maintaining the groups cloud environments, ensuring scalability, stability, and performance across a wide range of experimental and production workloads.
Youll serve as the primary point of contact between the Research Group and other critical stakeholdersincluding Security, Networking, Compliance, and Platform teamsensuring that research projects align with organizational standards while still enabling innovation at a rapid pace.
Your Impact
Own and evolve the Research Groups infrastructure and CI/CD pipelines, enabling reproducible, automated, and scalable experimentation
Partner with security and compliance teams to enforce best practices around data governance, access controls, and regulatory requirements
Collaborate with networking and platform engineers to integrate research workloads into the broader company ecosystem
Mentor engineers and researchers on DevOps best practices, helping to instill a culture of operational excellence in the research domain
Define and implement standards for infrastructure-as-code, observability, monitoring, and resource optimization tailored to research use cases
Balance technical depth with cross-functional collaboration.

We are looking for a motivated Senior DevOps Engineer to join our group in the Tel Aviv R&D center.
The team is responsible for the reliability and availability of the internal development platform and the enablement of the entire Cortex RnD group.
In this role you will be a part of a DevOps group that is responsible for planning, executing and reporting of the various infrastructure and code projects, as well as managing and executing maintenance work and issues.
You will take part from inception to implementation of new cutting edge solution to enhance Developers experience and productivity
More information about the Cortex product can be found here.
Your Impact
You will take full end-to-end responsibility for the R&D Internal Platforms that are running in GCP
You will develop Infrastructure-as-code using tools like, Terraform and Gitlab Flux
You will design, build, maintain, and scale the platform services
You will be an active part of building and providing solutions for R&D Teams in CI/CD pipelines and automation processes
Participate in the on-call rotation supporting the applications and infrastructure
You will think of new ways of improving existing processes and creating new once to increase Developers Experience.