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Responsible for coordinating and optimizing production. Material planning, also using MRP and standard production control processes to plan production, support master scheduling goals, and work with the team to ensure that shipping schedules are met to support company financial goals. Contract manufacturing management.
* Create & maintain Production KPI - to measure and optimize manufacturing processes.
* Production control - schedules based on customer orders, sales forecasts, and available resources
* Resource Allocation - raw materials, manpower and equipment to cover production demands
* Issue Resolution - addressing production issues promptly to minimize delays.
* Data Analysis and Forecasting
* Collaboration - working closely with various departments, such as operations, inventory, and quality control, to ensure smooth production operations.



Region:
Israel

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
The Engineering Support team is dedicated to creating a positive onboarding experience for our customers. We guide them through the entire process - from initial setup to ongoing support. Our team combines technical expertise with business orientation to deliver a seamless and effective experience. This role requires ability to work full time from Sunday to Thursday during US EST hours with some flexibility

Who You Are:

* You’re a people person with a strong sense of empathy for customers.
* You can read situations, understand team dynamics, and take initiative to get things done.
* You’re tech-savvy with a developer’s mindset and business-oriented, ensuring a positive customer experience.
* You have a customer-first mindset, ensuring their needs and experience are always your top priority.


What You’ll Actually Be Doing:

* Support enterprise-level Partners and internal teams with technical onboarding and integration to our systems.
* Provide ongoing technical support, including troubleshooting, investigating error messages, resolving coding issues, and addressing errors related to system updates.
* Collaborate closely with internal departments such as Development, IT, NOC, Implementations, Operations, and Relationship Management.

Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insurance
* Volunteer days, donation matching, Yoga and Pilates
* A supportive, collaborative culture that puts our people first

Next Step:
Hit Apply!

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us means influencing hundreds of millions of users and shaping the journey toward becoming a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from special moments with friends and family, to building businesses and pursuing passions. We’re looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. You’ll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact. If you’re passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; we’d love to hear from you!

Responsibilities:

* Identify opportunities for improvement through data analysis aligned with company strategy.
* Partner cross-functionally to translate data findings into actionable product and business decisions.
* Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.
* Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.
* Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.
* Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

Advantages:

* Background in statistics, causal inference, or experimentation frameworks.?
* Experience mentoring analysts or leading analytical projects.?
* A deep interest in social, communication, or engagement-driven apps.

Experience:
6+