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As a Customer Success Manager, youll operate within a pod-based commercial structure, partnering closely with cross-functional teammates to drive shared revenue goals. Youll be the main point of contact for our key clients, building strong, lasting partnerships while nurturing relationships, addressing concerns, and identifying opportunities for growth and retention.

Youll play a pivotal role in account expansion-proactively identifying upsell and cross-sell opportunities and aligning client success with commercial outcomes. Working collaboratively within your pod and with external partners, youll ensure a seamless, high-quality client experience. Leveraging data to monitor satisfaction, track agreements, and understand client behavior, youll help drive value, retention, and revenue.

Who are you?
Youre customer-focused, proactive, and commercially minded. You love building relationships, solving problems, and helping clients succeed. With strong communication and people skills, you thrive in fast-moving environments, use data to guide decisions, and manage multiple priorities with confidence.

Key Roles and Responsibilities
Serve as the main point of contact for key clients, building and maintaining long-term partnerships.
Understand client needs, identify pain points, and ensure satisfaction and retention.
Identify and implement strategic growth and upsell / cross-sell opportunities.
Collaborate with internal teams to deliver a seamless customer experience.
Monitor account health, proactively address risks and opportunities.
Analyze customer data to track performance, revenue, and satisfaction.
Maintain oversight of client agreements and deliverables.

We are looking for a FP&A, Data & AI Analyst to help build the data foundation for an AI-enabled FP&A function .

This is not a traditional FP&A role.

This role will focus on building and maintaining the finance data infrastructure that powers forecasting, revenue analysis, collections visibility, gross margin insights, and executive decision-making.

You will work across multiple systems and data sources, helping create a reliable single source of truth for finance and business performance. Over time, this role will also support the creation of structured AI workflows and analytical routines that make our finance function faster, smarter, and more scalable.

Who are you?
You are a strategic and analytical finance professional who thrives on turning complex data into actionable insights that guide key business decisions. You excel in a dynamic environment, take full ownership of your work, and enjoy collaborating across teams to drive growth and operational excellence. With strong financial modeling skills and a natural curiosity for data, analytics, and emerging AI tools, you are motivated by the opportunity to help build scalable financial infrastructure in a fast-growing company.

Key Roles and Responsibilities
Finance Data Infrastructure & System Connectivity

Maintain and improve recurring data flows across our core systems (ERP, CRM, operational systems, and manual finance sources)
Extract, reconcile, and normalize data from multiple business and finance data sources
Build and maintain clean, reliable datasets that support finance reporting and business analysis
Help establish a structured finance data layer / semantic layer across key metrics
Reporting, Forecasting & KPI Enablement

Build recurring datasets and logic for:
Revenue reporting
Bookings / pipeline tracking
Invoicing and collections
Gross margin analysis
Renewal / retention views
Forecast vs. actual analysis
Support weekly, monthly, and quarterly management reporting
Help improve visibility into business performance through scalable reporting structures rather than manual ad hoc work
Metric Definition & Data Governance

Help define and document core business and finance KPIs
Maintain consistency across definitions such as bookings, revenue, collections, gross margin, retention, and forecasting metrics
Identify data quality issues, inconsistencies, and reconciliation gaps
Work with finance and operations leadership to improve data discipline across the organization
Automation & AI-Enabled Finance Workflows

Help structure finance datasets so they can be used by AI-driven workflows and recurring analytical routines
Support the design of repeatable workflows for:
Variance analysis
Collections prioritization
Revenue bridge analysis
Forecast refreshes
Gross margin monitoring
Contribute to building a more AI-native finance operating model over time
Business Partnership

Work closely with the COO, Finance leadership, and cross-functional teams
Turn business questions into structured data models and repeatable analyses
Support leadership with fast, accurate, decision-oriented insights

We are looking for a sharp, detail-oriented Product Manager to act as the "connective tissue" between our users needs and our technical execution. You will be the person who takes high-level ideas and breaks them down into actionable plans for R&D, while ensuring our external design partners stay aligned with our vision. We value a disciplined approach that combines data-driven insights with the practical execution of product enhancements.

Key Roles and Responsibilities
Drive the Roadmap: Own the R&D backlog. Youll write clear, concise user stories and technical requirements, giving the development team (in-house and overseas) clear instructions, while coordinating with them directly as issues arise.
Prioritize with Purpose: Use a mix of logic, data, and clear understanding of our goals to decide what gets built now, what waits until later, and what gets scrapped.
Design Liaison: Coordinate with external design resources to ensure UX/UI mocks are beautiful, functional, and delivered on time for the dev team.
Understand our User (ICP): Conduct user interviews and monitor product usage metrics to understand where users are winning and where theyre getting stuck.
Execution & Delivery: Lead sprint planning sessions, keeping the R&D engine running smoothly and removing any blockers in their path.

As a Regional Sales Director, you aren't just managing accounts-you are the architect of the entire customer journey. You will lead a cross-functional team to bridge the gap between initial connection and long-term value, ensuring our legal-tech solutions become a vital part of our partners' success

Who are you?
We are looking for a commercially-minded leader who thrives in a fast-paced, dynamic environment. You are someone who:

Balances Strategy with Action: You are part strategic visionary and part relationship builder-skilled at earning trust while actively seeking new growth opportunities.
Is Data-Informed & Agile: You use insights to guide your decisions and manage multiple priorities with confidence.
Is an Exceptional Communicator: You enjoy presenting to senior decision-makers and have a natural ability to influence and inspire others.
Has a Global Mindset: You are comfortable collaborating across borders and can navigate remote environments with ease.
Key Roles and Responsibilities
Empower Your Team: Provide leadership and guidance to your regional team, fostering a culture of excellence and shared outcomes.
Cultivate Partnerships: Act as a trusted advisor for key customers, building deep, lasting relationships rooted in satisfaction and retention.
Drive Growth through Insight: Use data and performance metrics to identify opportunities for expansion and proactively address customer needs.
Own the Lifecycle: Manage the full revenue cycle, from the first conversation through to contract negotiation and renewal.
Champion our Brand: Represent mission at industry conferences and high-stakes meetings across your region.

As a Regional Sales Director, you aren't just managing accounts-you are the architect of the entire customer journey. You will lead a cross-functional team to bridge the gap between initial connection and long-term value, ensuring our legal-tech solutions become a vital part of our partners' success

Who are you?
We are looking for a commercially-minded leader who thrives in a fast-paced, dynamic environment. You are someone who:

Balances Strategy with Action: You are part strategic visionary and part relationship builder-skilled at earning trust while actively seeking new growth opportunities.
Is Data-Informed & Agile: You use insights to guide your decisions and manage multiple priorities with confidence.
Is an Exceptional Communicator: You enjoy presenting to senior decision-makers and have a natural ability to influence and inspire others.
Has a Global Mindset: You are comfortable collaborating across borders and can navigate remote environments with ease.
Key Roles and Responsibilities
Empower Your Team: Provide leadership and guidance to your regional team, fostering a culture of excellence and shared outcomes.
Cultivate Partnerships: Act as a trusted advisor for key customers, building deep, lasting relationships rooted in satisfaction and retention.
Drive Growth through Insight: Use data and performance metrics to identify opportunities for expansion and proactively address customer needs.
Own the Lifecycle: Manage the full revenue cycle, from the first conversation through to contract negotiation and renewal.
Champion our Brand: Represent mission at industry conferences and high-stakes meetings across your region.