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> Design and development of complex anlog & digital boards for Motion Control applications > Participate in the architecture design of future applications and products > Support existing designs, implement changes and reliability improvement enhancements, test and validate new designs Primary Duties and Responsibilities > Design and develop complex boards > Define Requirements, engineering specs and Validation documents > Select major components, lead layout and placement using contractors > Perform Bring-Up tasks, validate design, support transition to manufacturing, support the boards in their life cycle

Responsible for coordinating and optimizing production. Material planning, also using MRP and standard production control processes to plan production, support master scheduling goals, and work with the team to ensure that shipping schedules are met to support company financial goals. Contract manufacturing management.
* Create & maintain Production KPI - to measure and optimize manufacturing processes.
* Production control - schedules based on customer orders, sales forecasts, and available resources
* Resource Allocation - raw materials, manpower and equipment to cover production demands
* Issue Resolution - addressing production issues promptly to minimize delays.
* Data Analysis and Forecasting
* Collaboration - working closely with various departments, such as operations, inventory, and quality control, to ensure smooth production operations.



Region:
Israel

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
The Engineering Support team is dedicated to creating a positive onboarding experience for our customers. We guide them through the entire process - from initial setup to ongoing support. Our team combines technical expertise with business orientation to deliver a seamless and effective experience. This role requires ability to work full time from Sunday to Thursday during US EST hours with some flexibility

Who You Are:

* You’re a people person with a strong sense of empathy for customers.
* You can read situations, understand team dynamics, and take initiative to get things done.
* You’re tech-savvy with a developer’s mindset and business-oriented, ensuring a positive customer experience.
* You have a customer-first mindset, ensuring their needs and experience are always your top priority.


What You’ll Actually Be Doing:

* Support enterprise-level Partners and internal teams with technical onboarding and integration to our systems.
* Provide ongoing technical support, including troubleshooting, investigating error messages, resolving coding issues, and addressing errors related to system updates.
* Collaborate closely with internal departments such as Development, IT, NOC, Implementations, Operations, and Relationship Management.

Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insurance
* Volunteer days, donation matching, Yoga and Pilates
* A supportive, collaborative culture that puts our people first

Next Step:
Hit Apply!

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