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As a Tier 3 Support Lead, you will serve as the central point for investigating and resolving complex technical issues raised by teams across the company, primarily from Customer Success. You will collaborate closely with senior developers, product managers, security experts, and other stakeholders to analyze data, identify root causes, and implement effective solutions. In this role, you will lead the Tier 3 support function, defining and continuously improving processes, setting best practices, and ensuring effective collaboration with US-based client-facing teams to deliver timely, high-quality resolutions and an exceptional customer experience.

RESPONSIBILITIES

Investigate complex technical issues using analytical tools, system logs, databases, and other monitoring systems to identify root causes and resolutions.
Collaborate with developers and product managers to define bugs, clarify change requests, and ensure accurate documentation and prioritization.
Manage issue tracking and ensure each case is assigned to product versions in accordance with defined SLAs.
Communicate effectively with various internal teams to provide updates on issues, resolutions, and expected timelines.
Work closely with US-based client-facing teams to support VIP customers, handle escalations, and deliver high-quality technical investigations.
Own Tier 3 support processes, continuously monitor performance, and drive improvements to increase efficiency and quality.

We are Looking for a talented IT System Administrator to join our IT team.
In this role, youll beo, you will manage, update, and support the company servers, network equipment, SAAS apps, and cloud infrastructure. You will provide T3 support for the support teams and will be involved in planning and implementing network and IT projects.
A day in the life
Manage and maintain the company network, FW, and cloud infrastructure
Install and configure servers for the corp and R&D needs
Monitor the company Data center activity
Configure and manage the company IDP, MDM, and other SAAS applications
Support and troubleshoot complex hardware and software issues
Implement changes and updates to the company systems
Working on-prem at our office
Working on- site, not hybrid.

DevOps Software Engineer
We're transforming the retail experience by bringing cutting-edge AI-powered technology to life. Imagine walking into a store, grabbing what you need, and walking out- no checkout lines, no scanning. We make that possible with our cashierless stores and advanced theft prevention systems. Our DevOps team is at the heart of this innovation, building the scalable, high-performance infrastructure that powers our global operations.
A day in the life
As a DevOps Software Engineer, you won't just be maintaining systems; you'll be a key player in enabling the future of retail. Your work will directly impact how smoothly our stores operate worldwide. Imagine deploying software updates that instantly improve the shopping experience for thousands of customers. You'll be part of a collaborative team, working on challenging problems like:
Developing solutions that allow u to efficiently and rapidly deploy to numerous stores globally. (We're constantly expanding!)
Ensuring our edge and cloud infrastructure is robust and reliable, handling the real-time data from our AI systems.
Troubleshooting complex issues across our distributed systems, working closely with software and operations teams.
Your contributions will directly support our growth and success, and you'll have the opportunity to see your work make a tangible impact..
Our tech stack includes (but not limited to): Go, Python, Rust, Terraform, Ansible, Helm, GCP, Azure, Kubernetes, ArgoCD, Octopus Deploy, Github Actions.

As we rapidly scale from a handful of pilot stores to dozens of deployments each week, were looking for a DevOps engineer to take the lead on one of the most critical technical challenges in our business: how we deploy software at scale.
Today, deploying our core system into each store is a complex, multi-stage process. Tomorrow, it needs to be seamless, automated, and capable of onboarding dozens of stores per weekwithout sacrificing versatility and quality
This role isnt just about CI/CD or scripting. Its about refining the automation infrastructure that enables repeatable, self-service deployments across hundreds of live, mission-critical environments. Youll sit at the heart of our Ops Technology team, working at the intersection of system engineering and in-store execution, and serving as the technical backbone for deployment scale.
You'll help shape and evolve our DevOps toolsetworking hands-on with cutting-edge technologies to streamline deployments, boost reliability, and scale our platform with speed and confidence. For the right person, this role is a stepping stone toward technical leadership in one of our most strategic teams.
A day in the life
Design and build the software deployment framework that powers our in-store systems at scale
Set up and manage Kubernetes clusters for scalable microservices in diverse environments
Deploy and monitor services with a focus on resilience, observability, and recovery
Troubleshoot complex issues across CI/CD, multi discipline environments, services, and infrastructure
Collaborate with System Engineering, SRE, RnD peers to ensure smooth end-to-end deployment flows
Continuously evolve our CI/CD pipelines, deployment logic, and infrastructure-as-code practices
Build tooling, templates, and documentation to enable fast, low-touch deployments by others
Serve as a technical leader and force multiplier within the Ops Tech team.

Design and characterize solutions architectures in the public cloud and collaborate with a team of architects.
Implement and realize architectures across a variety technological components and services.
Develop automation and scripts based on infrastructure As A Code (e.g., Terraform)
Implementing and applying cloud security solutions.
Maintain ongoing interfaces with the organization's cloud security and cloud protection teams.
Identify and realize new opportunities and technologies in the cloud domain.
Maintain ongoing interface with companies and organizations in the field of cloud, both in Israel and within the community.

We are looking for an exceptional Linux & K8S Team Leader to spearhead our mission-critical infrastructure team.
Lead and inspire a team of technical experts, fostering innovation, growth and excellence.
Architect and deliver robust, scalable and secure Linux and Kubernetes solutions in a production environment.
Pioneer automation, monitoring and resilience across critical systems, ensuring peak performance and reliability.
Evaluate and integrate emerging technologies, keeping us at the forefront of innovation.

we seek a cloud solutions specialist with 3+ years of Microsoft Azure experience to implement and manage scalable, secure and resilient cloud solutions.
Key Responsibilities:
Design and deploy scalable, secure Azure solutions, including networking and disaster recovery.
Implement IaC with Terraform and manage deployment pipelines using Git and GitHub Actions.
optimize resources with Azure Monitor, Log Analytics, KQL, and FinOps practices.
Enforce Azure Policies, RBAC, and cloud security principles.
Manage Linux servers and containerized workloads (Kubernetes, Azure Container APPS)
Automate tasks with PowerShell and Python and guide on Azure best practices and Well-Architected Framework.

Designing processes for cloud efficiency, considering economic aspects and the costs of various components
Estimating costs for various projects and conducting comparisons between cloud providers
Developing control and monitoring tools in relation to cloud architectures to improve, optimize, and save costs
Managing and implementing automations using supporting tools to identify trends and anomalies in projects costs
Maintaining regular interfaces with development infrastructure, and finance teams within the organization and peer companies
Identifying and implementing new opportunities and technologies in the field of cloud Finops.

The DevOps team builds and operates a large-scale, globally distributed production platform that processes hundreds of thousands to millions of requests per second, under strict latency and high-availability requirements. This mission-critical environment presents constant engineering challenges across performance, reliability, and cost-efficiency.

We operate tens of thousands of nodes across multi-region cloud environments, with a strong focus on performance, efficiency, and FinOps best practices.

Were looking for an experienced DevOps Team Lead with hands-on expertise in Kubernetes and at least one major cloud provider (experience with GCP is a plus).

What you'll do:

Modernize and evolve our globally distributed, massive-scale infrastructure.

Lead by example, mentor engineers, and champion technical excellence.

Drive continuous improvement in the system reliability by identifying systemic weaknesses and proposing preventative architectural or process changes.

Shape team culture and support onboarding of new engineers.

Influence the performance and reliability of systems serving millions of users every second.

Required Sr. ML Engineer- Platform
The Job
We are on an expedition to find you, someone who is passionate about creating intuitive, out-of-this-world ML services and customer deployments. In this role, you'll own reliability, velocity, and cost efficiency for our products and customer deployments.
Responsibilities
Design, develop, build and maintain the best solutions for our production platform.
Everything as a code approach (IaC): Run our infrastructure with a wide range of technologies including Ansible, Terraform, and Kubernetes
Work closely with our data scientists and developers to create training, inference and serving pipelines.
Build and maintain tools for automation, deployment, monitoring, and operations.
Troubleshoot issues in our development, production, and test environments.

We are looking for an experienced Senior DevOps Engineer to join our DevOps team who is passionate about software design, development and deployment. The job involves writing production-grade modern DevOps solutions that will be shipped to the cloud and on-prem solutions.
Responsibilities
Build the best solutions for our production platform.
Everything as a code approach (IaC): Run our infrastructure with a wide range of technologies including Ansible, Terraform, and Kubernetes
Build and maintain tools for automation, deployment, monitoring, and operations
Troubleshoot issues in our development, production, and test environments
Excellent communication and people skills
Work well in a team!

We are seeking an experienced Director of DevOps to lead our Platform & DevOps organization across cloud and on-prem (including air-gapped) environments. The role owns reliability, velocity, and cost efficiency for our products and customer deployments.
Responsibilities
Lead and grow DevOps, SRE, and Platform teams; mentor team leads and establish operating standards.
Define and execute DevOps strategy, architecture patterns, and golden paths for cloud and on-prem deployments.
Own Kubernetes at scale (EKS and on-prem): multi-cluster, networking, storage, GitOps, and platform services.
Drive CI/CD excellence and release engineering for multi-tenant cloud and customer-specific environments.
Establish SLOs/SLIs, incident management, capacity planning, disaster recovery, and observability.
Partner with Security to embed DevSecOps (policy-as-code, SBOM, signing, secrets) across SDLC.
Partner with FinOps on cost governance and GPU/compute efficiency.
Collaborate with Engineering, Product, Security, and Finance; manage vendors and cloud partnerships.

Rwquired Senior DevOps Engineer - AI Infra Group
Responsibilities
Build and maintain CI/CD pipelines and Kubernetes clusters (cloud + on-prem).
Implement Infrastructure as Code (Terraform, Ansible, Helm) and GitOps practices.
Automate deployment, monitoring, and scaling workflows.
Collaborate with engineers to improve developer experience and system reliability.
Ensure observability, security, and compliance across infrastructure.

Required MLOps Engineer - AI Infra Group
Tel Aviv Full-time
We are on an expedition to find you, someone who is passionate about creating intuitive, out-of-this-world production-grade AI infrastructure. This group builds scalable, high-performance AI systems for internal users and external customers, designed to run seamlessly across cloud and on-premise environments using the latest hardware advancements.
Responsibilities
Design, build, and maintain scalable Kubernetes-based infrastructure for ML workloads across on-premise and cloud environments
Architect hybrid infrastructure solutions enabling seamless model flow from on-premise training environments to cloud-based inference deployments
Implement model registry and artifact management strategies that support cross-environment synchronization, versioning, and governance
Design secure, efficient data and model transfer mechanisms between on-premise and cloud (networking, storage replication, caching strategies)
Implement and manage GPU scheduling, resource allocation, and cluster autoscaling for heterogeneous compute environments
Build and maintain CI/CD pipelines for ML systems, including model versioning, testing, and promotion across environments
Develop observability solutions (logging, monitoring, alerting) for ML infrastructure across hybrid deployments
Collaborate with ML Engineers to define infrastructure requirements and SLAs for training and serving workloads.