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Required Software Engineer - Al Platform
What this role is really about:
You're building our AI platform. The internal system that powers AI capabilities across Product, Customer Success, Sales, Operations, Data, and IT.
This is a full-stack role where you'll own features end-to-end: design React interfaces for AI workflows, build Lambda functions that orchestrate multi-agent processes, integrate with enterprise systems (Salesforce, Workato, Snowflake), and optimize costs and performance at scale. You'll work with cutting-edge AI while building production-grade systems that handle real business operations.
If you want to build something that directly enables business growth, work across the full stack with modern tech, and have ownership over a platform that the entire company depends on, this is your opportunity.
Job responsibilities:
Build core AI platform services - Design and implement agent orchestration, prompt management, RAG, Connectors, and evaluation pipelines that power AI experiences across the company.
Develop complex agentic process - Develop a multi-step workflow that coordinates tools and services with proper observability, guardrails, and cost controls (using OpenAI Agent SDK, LangGraph, or a similar framework).
Build LLM evaluation and optimization process -Develop evaluation harnesses, offline/online experiments, prompt-testing frameworks, and dashboards to balance quality, latency, and spend across all AI services.

We are looking for an IT Systems Engineer to join our team and help scale our global operations.
You'll own the technical architecture of our SaaS applications, identity platform, and endpoint management strategy, ensuring they work together seamlessly. This is a hands-on engineering role where you'll design scalable solutions, serve as the Tier 2-3 escalation point for complex technical challenges, and help shape how we integrate AI-powered tools into our environment
Job responsibilities:
SaaS & Identity Architecture
Help with the design and evolution of our SaaS strategy, ensuring scalable, secure, and seamless management of enterprise applications.
Own the Okta identity platform: SSO/SAML configuration, SCIM provisioning, lifecycle automation, and access governance across 50+ applications.
Define standards, policies, and best practices for application integration, implemented across the broader IT team.
Build and maintain integrations between SaaS platforms to streamline data flows and reduce manual administration
Continuously evaluate new tools, AI-powered applications, and frameworks to strengthen our SaaS capabilities, including building the integration strategy for each.
Support the integration and governance of AI-powered tools, ensuring secure deployment aligned with IT and Security policies.
Endpoint & Device Management
Administer and optimize Jamf Pro (Macs) and JumpCloud (Windows devices), ensuring compliance, security, and seamless user experience.
Optimize deployment and lifecycle workflows to enable zero-touch onboarding and efficient device management
Partner with IT Specialists to operationalize onboarding, compliance, and device lifecycle processes at scale.
Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.
Tier 2-3 Support & Team Collaboration
Serve as the escalation point for complex MDM, identity, and SaaS-related issues, performing root cause analysis and driving resolution.
Collaborate with IT Specialists to support day-to-day IT operations, guiding execution while helping resolve advanced tickets.
Work closely with IT Security Engineers to align system configurations with company-wide security and compliance objectives.
Identify opportunities to reduce ticket volume through self-service capabilities and process improvements.

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.