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our company, a well funded startup developing AI for diagnosing diseases from retinal images, is looking for a star Business Development Representative (BDR) to join our marketing team. As a BDR, you will be in the front line of our go-to-market effort, identifying, qualifying, and nurturing leads for new business opportunities. You will also be involved in building relationships with key decision-makers and closing deals.
Business Development Representative
Tel-Aviv, IL
Responsibilities:
Create and execute lead generation campaigns spanning multiple channels, including cold calls and email, digital advertisements, LinkedIn, Facebook, etc.
Identify and qualify leads from a variety of sources, including online research, trade shows, and referrals.
Develop target lists using tools like ZoomInfo, RocketReach and Apollo.
Develop and implement call scripts, campaigns, email pitches and other outreach collateral to improve lead generation.
Perform A/B testing for interactions and analyze results.
Research and understand potential customers' needs and pain points.
Develop and execute personalized sales outreach campaigns.
Engage in conversations with potential customers to qualify their needs and assess their fit for our products or services.
Nurture leads through the sales funnel by providing them with valuable information and resources.
Prepare and deliver presentations to potential customers.
Build relationships with key decision-makers.

We are looking for a talented Technical Support Specialist (Tier 1) to step into a foundational role with opportunities for advancement to Tier 2, Team Lead, Technical Support Engineer, or specialized technical roles based on performance and interest. Beyond ticket resolution, you will be empowered to act as a crucial liaison between our customers and engineering teams, identifying trends and contributing directly to product improvements, knowledge base development, and operational initiatives. You'll gain invaluable experience with cutting-edge SaaS technologies at a high-growth startup.
We are seeking a highly autonomous and experienced learner who thrives on tackling new challenges, proactively expanding their technical expertise, and consistently delivering a superior customer-centered experience within a fast-paced environment.
This position is based in Israel (Jerusalem or Tel-Aviv) and reports to the Manager of Technical Support in the US.
What you will be responsible for
Provide high quality customer support to our customers
Demonstrate exemplary customer service skills via inbound/outbound phone, email, and internal chats
Troubleshoot, manage, and resolve technical issue tickets and be the point of communication between our clients, partners, and other internal supporting teams utilizing Salesforce and Atlassian
Triage, prioritize, and drive open cases in the US queue during Israel working hours
Manage high-pressure critical alerts and outages
Collaborate with US teams and Israel support engineers to solve technical product issues while keeping in constant communication with the customer
Resolve complex technical escalations, and drive process improvements with leads to reduce global escalation rates and friction
Architect advanced internal resources and documentation for systemic issue resolution
Demonstrate a can do attitude to solve as many issues at your resolution level
Performing a variety of additional technical tasks on our customers accounts.

we are looking for a Junior Customer Success Manager.
This role reflects an evolution of our Customer Success function: rather than a CSM managing day-to-day account needs, this is a strategic ownership role for our hyper-growth book.
What youll do:
Manage a portfolio of 85+ startup and scaled accounts as their main day-to-day contact, keeping account health and activity current.
Drive activation and adoption after go-live, making sure customers fully use the cards, expense, and spend management features they signed up for
Monitor usage data and health signals to spot churn risk early, and escalate with a clear recommended next step
Run regular check-ins with customer admins and finance teams, and prepare business reviews for larger accounts
Own the expansion opportunities process for your portfolio: identify, qualify, and drive upsell and cross-sell opportunities.
Own the renewal process for your portfolio end to end: track upcoming renewals, flag risk early, lead the renewal conversation, and close renewals on time
Resolve customer requests and escalations in partnership with Support, Operations, and Implementation
Share customer feedback with Product and Marketing to help shape the roadmap and customer communications
Use AI tools daily to work faster: account research, call summaries, follow-ups, and reporting

If you are a driven professional, a collaborative team player, and eager to make a meaningful impact on millions of lives - join our mission!

Key Responsibilities:

Tackle complex, innovative engineering challenges while actively contributing to the fight against cancer:

Architect and build core backend infrastructure, databases, and new services using Python.

Partner with scientific and data teams to seamlessly integrate complex algorithm modules into our system architecture.

Develop end-to-end features that continuously improve and scale our platform solutions.

Work closely in a cross-functional environment alongside frontend and algorithm engineers, product managers, UX/UI designers, and medical specialists.

our company, a well funded startup developing AI for diagnosing diseases from retinal images, is looking for an AI (vision) Researcher.
As part of the team you will:
Develop novel solutions for retinal screening, spearheading healthcare accessibility
Help prevent blindness worldwide
Join a leading company with unique FDA approved products
Learn from top ML researchers in the field.

we are looking for a Associate Customer Care - IL.
What youll do:
Manage the Customer Care team portfolio of onboarded and existing customers, including direct startup signups and partner-referred small businesses, and drive adoption, retention, and long-term success.
Monitor account health across your portfolio, spot risk early, and step in before it becomes churn
Run programs that reach many customers at once (emails, short trainings, help content) to drive adoption and engagement
Spot opportunities to grow each customers spend with as their business grows
Own renewals across your portfolio, and know when to bring in a senior CSM or leadership for higher-touch cases
Coordinate with partner contacts during onboarding handoffs for a smooth experience
Bring the voice of these customers back to Product and Sales

​The Head of Business Development is responsible for developing and executing strategic partnerships that will help our company achieve its growth goals. This includes identifying and cultivating relationships with key partners, negotiating and managing partnerships, and measuring and reporting on the success of partnerships. The ideal candidate will have experience and an established network with healthcare payers.
Head of Business Development/Strategic Partnerships
Tel-Aviv, IL
Responsibilities:
Identify and develop new strategic partnerships with potential partners.
Negotiate and manage partnerships, ensuring that they are aligned with our company's goals and objectives.
Measure and report on the success of partnerships, providing insights that can be used to improve future partnerships.
Represent our company at industry events and conferences, building relationships with key stakeholders.
Stay up-to-date on the latest trends in the healthcare industry, identifying opportunities for our company to collaborate with partners.
Develop and implement marketing and sales strategies in collaboration with the heads of marketing and sales to promote our company's partnerships.

In this role, youll take part in the design and development of the exciting new generation Ibex web-based application. You will be part of the Ibex Web Applications team, developing complex user interfaces and components, as well as web backend modules, while working closely with the rest of the R&D group, product managers, and external resources. You will deal with technical challenges in performance, design, architecture, problem-solving, and others.

we are looking for a Account Manager, Mid-market and Enterprise.
What youll do:
Own the relationship for a portfolio of 50 strategic Mid-market and enterprise accounts, acting as their main point of contact and keeping a clear, current picture of account health across every entity and region
Build and maintain executive-level relationships with CFOs, Controllers, VPs of Finance, and Procurement, establishing executive sponsorship on both sides and multi-threading across business units
Develop and execute strategic account plans for each customer, with clear growth targets, risk mitigation, and success milestones
Drive growth in spend across your book: retention, deeper adoption across entities and departments, and expansion into new products and regions
Lead renewals and commercial negotiations end to end, working through procurement, legal, and security review processes
Lead executive business reviews with senior stakeholders and C- Level to align on strategic priorities, demonstrate ROI, and shape the joint roadmap
Mitigate and mirror customer needs to cross-department teams to drive product adoption and satisfaction.
Act as the voice of our customers internally, feeding insight to Product, Support, and Marketing and influencing the roadmap for large-account needs
Forecast renewals and expansion accurately and keep CRM data current

Job description
Provide operational and scientific support for global clinical validation and research studies under the guidance of the Director of Clinical & Scientific Affairs. Key responsibilities include supporting protocol development, study reports, scientific conference deliverables (posters and presentations), and regulatory documentation while collaborating cross-functionally to ensure rigorous and timely study execution.

Proactively contributes to clinical study processes by supporting the execution and tracking of clinical operations, ensuring compliance with company SOPs, ICH-GCP guidelines, regulatory requirements, and patient safety standards.

Assists in developing and writing clinical study protocols, study plans, Ethics/IRB submission packages, CRFs, and clinical study reports.

Facilitates training for clinical study teams according to study protocols and maintains strong relationships with investigators and external experts to support effective project delivery.

Supports data quality initiatives and helps implement activities required for timely, high-quality deliverables (e.g., collaborating with statisticians and data managers, participating in data review).

Analyzes, interprets, and presents clinical study results to internal and external stakeholders, including contributing to scientific peer-reviewed publications.

We are looking for Senior Engineers who treat AI as a core part of their workflow - people who experiment, iterate, and know how to get real value out of AI tools. Flexibility, curiosity, and a problem-solving mindset are must-haves. In this role you will have the opportunity to take ownership of the development of groundbreaking, AI-driven products and work on interesting projects inside a smart, fun, and dynamic engineering team.
This position is based out of our Jerusalem or Tel-Aviv offices and reports to the Dev Team Lead.
What you will be responsible for
Write clean, high-quality, high-performance, maintainable code.
Ensure that the projects you work on meet business objectives and coding standards.
Support the deployment and testing of new products and features.
Collaborate with cross-functional teams to gather and analyze requirements, translating them into technical specifications.
Design and implement APIs and integrations with third-party services to enhance system functionality.
Optimize application performance through code profiling, monitoring, and refactoring as necessary.
Implement automated testing frameworks to ensure code robustness and reliability.
Participate in code reviews and provide constructive feedback to peers to foster continuous improvement.
Stay updated with emerging technologies, best practices, and industry trends to drive innovation within the team.
Assist in the establishment and enforcement of development standards and coding conventions.

As part of our R&D team, you will:
Have a major influence on our existing solutions as well as new ones
Make technical decisions that are critical for the company's growth
Improve your skills and learn from top-notch engineers
Connect between the existing worlds of healthcare and technology.

We are looking for a Hands-On Backend Team Lead to join our team and make a real impact in our R&D department! As a Backend Team Lead, your mission will be to lead a team of software engineers toward the development of exciting new products while staying close to the ground with hands-on coding. You will influence the team's technical direction as well as onboard, mentor, and manage talented developers. You will have the opportunity to contribute to the full development life cycle, including design, architecture, and collaboration with product stakeholders to deliver high-quality, scalable code using agile methodologies.
We seek someone extremely technical with leadership experience who loves to solve interesting tech challenges, can see the big picture, and demonstrates a strong sense of ownership paired with excellent communication skills.
This position will be based out of our Tel-Aviv or Jerusalem hubs
What you will be responsible for:
Hands-on development (~80%)
Management: onboard, mentor and manage a small team in all HR aspects (time off, 1:1, plan and evaluate employee growth, etc.)
Break down and plan tasks, including high-level design
Run team sync meetings to identify blockers and communicate cross-team
Monitor the system's stability
Develop high-level estimations for all work items
Manage the Jira board and inter-team communication
Push for shipping high-quality products on time
Own relevant repos, codebase, CI/CD pipeline, and DevOps of the teams infrastructure
Own tech decisions and initiate decision-making discussions
Update, upgrade, monitor, and replace 3rd party libs.

Were looking for a Director of Professional Services & Customer Experience to build and lead the team that gets our customers live, keeps them running and grows their use of over time.
Youll lead a global team across Israel, Europe, and the US, including both managers and individual contributors. While this is first and foremost a leadership role, youll stay close to our key customers, get involved in our most strategic projects, and act as a trusted advisor to customers on both the technical and the financial side of their setup.
Youll own implementation, integration, and technical customer experience from start to finish, for new customers, for expansions, and for day-to-day technical support of customers. Youll work closely with Sales, Customer Success, Product, R&D, and Operations, and your teams insights will help shape where goes next.
This is a global role with regular overlap with US working hours.
What Youll Do:
Build and lead a unified Professional Services function that brings implementation and integration together, working in squads alongside our Customer Success Managers.
Establish a customer-facing technical Customer Experience team that serves as the first line for technical issues, bugs and questions from customers.
Partner with Customer Success Managers so they can focus on account growth, and work together to improve adoption, renewals and expansion.
Build SOWs and project plans (Gantt charts) for customer projects and turn them into a scalable standard.
Stay involved in our most strategic customer projects, especially with Enterprise and Mid-Market customers.
Own escalations and risk management for key accounts, with a clear, repeatable framework for handling difficult situations before they become churn risks.
Support the Sales team in complex deals that require your involvement.
Define KPIs and OKRs for the team, and build the processes and SLAs behind them, covering time to go-live, ticket response and resolution times, and CSAT.
Partner with the COO on scoping and pricing implementation and integration packages.
Work with the Support team to strengthen first-line technical responses through tools, knowledge and clear escalation paths.
Lead your team in building a knowledge base and technical resources, working alongside them to create the playbooks, use cases and best practices they use with customers.
Be the voice of the customer, turning patterns from the field into clear, prioritized input for Product and R&D.
Bring AI into how the team works, using AI tools to speed up implementations, ticket resolution and team management.
Coach, mentor and train the team on the new working methodology: squads, SOWs, project plans and KPIs.
Collaborate closely with Product, R&D, Operations, Sales and Customer Success to turn customer needs into product and process improvements.

Required Product Manager - Digital Advertising
About The Position
A fast-growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion-dollar transportation industry with our advanced Customer Data Platform (CDP). Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.
Our team is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal-driven. At our core, we believe every voice has value and can impact our bottom line. We are looking for a Product Manager to join our Activation unit and further scale out the Digital Advertising product.
If you are a creative, solutions-oriented individual who is ready to put your career in drive, this is the place for you!
This role is based in Tel-Aviv or Jerusalem and reports to the lead PM of the Digital Advertising domain.
What you will be responsible for:
Shape Product Strategy: Partner with the Product Lead to shape the strategy and roadmap for a segment of our digital advertising suite, bringing customer and market insights from discovery through launch, adoption, and growth.
Listen & champion the Voice of the Customer: Translate feedback into clear, prioritized specifications by running discovery with dealers and design partners through calls, feedback loops, and early-access programs. Actively include internal teams (CSMs, Sales, Ad Operations, Finance) in the problem discovery process to identify product gaps and opportunities.
Execute & Iterate: Partner with engineering, design, and data teams to rapidly ship high-quality features, define success metrics, and leverage data insights to continuously iterate.
Own Compliance, Support Ad Tech Integrations: Own OEM and regulatory compliance end-to-end, translating policy changes into safe, impactful product requirements, and help navigate platform integrations as ad tech evolves.
Lead Go-to-Market & Communication: Collaborate closely with Sales, Marketing, and CSMs to shape product launches and training, while providing clear, ongoing roadmap and release updates across the entire organization.