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Logistics Coordinator
Location: Jerusalem
Reports to: Director of Student Program 
Salary: Full-time 
The Logistical Support plays a vital role in the support of our mission through daily logistical tasks.
He/She will work with the Student Program Director and in coordination Director of Finance & Operations, and Alumni Programs Director.
The job entails planning and execution of logistical support for all of our educational programs. 
This is a role that demands a high-level of organization, attention to detail, problem-solving, and accountability.
The role involves some physical work as well as physical procurement and delivery of equipment "The successful candidate will need to assume responsibility with minimal supervision, work effectively under pressure, and collaborate on projects with various team members.
Note that this position requires work outside of normal office hours. During events and during the Summer Program, work is often in the evening or overnight.
Responsibilities:
* Ensure that all the technical needs for the hub and systems are fulfilled (lab network, internet, laptops and more) working with the IT administrator
* Work directly with service providers booking transportation, refreshments, accommodation, and supplies for meetings and events
* During the Summer Program, work round-the-clock to provide all logistical needs
* Provide price quotes and options for new programs
* Responsible for procurement of supplies and proper documentation of procedures
* Maintain the office
Scope of Role:
Full-time position
Able to travel to events outside of Jerusalem 
Full-time in-person and overnight during the Summer Program at the campus in Jerusalem (usually 5 weeks in July/August)

As Head of Host Programs you will be responsible for managing, overseeing and execution of key initiatives leading to our meeting its goals in the host segment. You will be collaborating closely with the product and marketing teams and making sure the teams work in alignment towards achieving our goals and KPIs by helping to prioritize key focus areas with the highest impact on performance and coming up with innovative solutions to improve conversions along the funnel.

This role is positioned within our strategy department and will cooperate closely with the GM for Global Host Solutions, making sure that the companys strategy regarding the host segment is correctly translated into execution. Part of the role is to oversee establishing an active and engaged community of hosts, positioning us as a thought leader bringing value to the host ecosystem and at the same time providing an efficient communication channel between the company and its customers.

Responsibilities
Day-to-day management of our host-related initiatives, ensuring the company delivers on its goals and KPIs for the segment.
Analyze conversion funnels end-to-end and deliver actionable insights and provide directions to the product and marketing teams.
Develop and implement strategies to increase product stickiness, customer loyalty and decrease churn.
Ensure all stakeholder working on the host segment are synced, aligned and delivering on the goals.
Regularly communicate program progress, achievements and challenges to stakeholders and leadership.
Implement scalable ways to collect and analyze user feedback, translate it into actionable insights for the product team.
Managing a dedicated Community manager responsible for establishing and engaging our host community.
Deliver market insights to strategic decision-makers about developments on the host market.

The Customer Training Developer will be responsible for creating top-notch training courses for our diverse customer base, assessing its effectiveness, and improving it based on feedback and data. The role involves collaborating with various stakeholders across the company to ensure customers optimize their use of our industry-leading products.

Responsibilities
Create engaging, interactive and compelling e-learning materials and videos for our customers to guide them on how to use our robust product, to support onboarding processes, and to promote feature adoption.
Work closely with stakeholders and subject-matter experts from various departments, to identify internal needs and customer pain-points, and translate them into training materials for customers at varying technical and product experience levels.
Analyze training efficacy and user engagement, and work to improve the data.
Create and manage training content in our authoring and video tools and LMS, while keeping a cohesive and organized structure.
Work on multiple projects simultaneously, and under tight timelines.
Take full end-to-end ownership over projects within our Training team.

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Responsibilities: • Working closely with the Product Manager to help the business unit attain its goals. • Conduct business requirement gathering with clients overseas and internal stakeholders. • Write functional requirements as user stories. • Work closely with development to design the right solutions. • Work with QA to ensure the delivery of high quality solutions • Become a system expert – assisting the client with production issues and queries