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In this role, youll take part in the design and development of the exciting new generation Ibex web-based application. You will be part of the Ibex Web Applications team, developing complex user interfaces and components, as well as web backend modules, while working closely with the rest of the R&D group, product managers, and external resources. You will deal with technical challenges in performance, design, architecture, problem-solving, and others.

we are looking for a Account Manager, Mid-market and Enterprise.
What youll do:
Own the relationship for a portfolio of 50 strategic Mid-market and enterprise accounts, acting as their main point of contact and keeping a clear, current picture of account health across every entity and region
Build and maintain executive-level relationships with CFOs, Controllers, VPs of Finance, and Procurement, establishing executive sponsorship on both sides and multi-threading across business units
Develop and execute strategic account plans for each customer, with clear growth targets, risk mitigation, and success milestones
Drive growth in spend across your book: retention, deeper adoption across entities and departments, and expansion into new products and regions
Lead renewals and commercial negotiations end to end, working through procurement, legal, and security review processes
Lead executive business reviews with senior stakeholders and C- Level to align on strategic priorities, demonstrate ROI, and shape the joint roadmap
Mitigate and mirror customer needs to cross-department teams to drive product adoption and satisfaction.
Act as the voice of our customers internally, feeding insight to Product, Support, and Marketing and influencing the roadmap for large-account needs
Forecast renewals and expansion accurately and keep CRM data current

We are looking for Senior Engineers who treat AI as a core part of their workflow - people who experiment, iterate, and know how to get real value out of AI tools. Flexibility, curiosity, and a problem-solving mindset are must-haves. In this role you will have the opportunity to take ownership of the development of groundbreaking, AI-driven products and work on interesting projects inside a smart, fun, and dynamic engineering team.
This position is based out of our Jerusalem or Tel-Aviv offices and reports to the Dev Team Lead.
What you will be responsible for
Write clean, high-quality, high-performance, maintainable code.
Ensure that the projects you work on meet business objectives and coding standards.
Support the deployment and testing of new products and features.
Collaborate with cross-functional teams to gather and analyze requirements, translating them into technical specifications.
Design and implement APIs and integrations with third-party services to enhance system functionality.
Optimize application performance through code profiling, monitoring, and refactoring as necessary.
Implement automated testing frameworks to ensure code robustness and reliability.
Participate in code reviews and provide constructive feedback to peers to foster continuous improvement.
Stay updated with emerging technologies, best practices, and industry trends to drive innovation within the team.
Assist in the establishment and enforcement of development standards and coding conventions.

Job description
Provide operational and scientific support for global clinical validation and research studies under the guidance of the Director of Clinical & Scientific Affairs. Key responsibilities include supporting protocol development, study reports, scientific conference deliverables (posters and presentations), and regulatory documentation while collaborating cross-functionally to ensure rigorous and timely study execution.

Proactively contributes to clinical study processes by supporting the execution and tracking of clinical operations, ensuring compliance with company SOPs, ICH-GCP guidelines, regulatory requirements, and patient safety standards.

Assists in developing and writing clinical study protocols, study plans, Ethics/IRB submission packages, CRFs, and clinical study reports.

Facilitates training for clinical study teams according to study protocols and maintains strong relationships with investigators and external experts to support effective project delivery.

Supports data quality initiatives and helps implement activities required for timely, high-quality deliverables (e.g., collaborating with statisticians and data managers, participating in data review).

Analyzes, interprets, and presents clinical study results to internal and external stakeholders, including contributing to scientific peer-reviewed publications.

As part of our R&D team, you will:
Have a major influence on our existing solutions as well as new ones
Make technical decisions that are critical for the company's growth
Improve your skills and learn from top-notch engineers
Connect between the existing worlds of healthcare and technology.

We are looking for a Hands-On Backend Team Lead to join our team and make a real impact in our R&D department! As a Backend Team Lead, your mission will be to lead a team of software engineers toward the development of exciting new products while staying close to the ground with hands-on coding. You will influence the team's technical direction as well as onboard, mentor, and manage talented developers. You will have the opportunity to contribute to the full development life cycle, including design, architecture, and collaboration with product stakeholders to deliver high-quality, scalable code using agile methodologies.
We seek someone extremely technical with leadership experience who loves to solve interesting tech challenges, can see the big picture, and demonstrates a strong sense of ownership paired with excellent communication skills.
This position will be based out of our Tel-Aviv or Jerusalem hubs
What you will be responsible for:
Hands-on development (~80%)
Management: onboard, mentor and manage a small team in all HR aspects (time off, 1:1, plan and evaluate employee growth, etc.)
Break down and plan tasks, including high-level design
Run team sync meetings to identify blockers and communicate cross-team
Monitor the system's stability
Develop high-level estimations for all work items
Manage the Jira board and inter-team communication
Push for shipping high-quality products on time
Own relevant repos, codebase, CI/CD pipeline, and DevOps of the teams infrastructure
Own tech decisions and initiate decision-making discussions
Update, upgrade, monitor, and replace 3rd party libs.

Were looking for a Director of Professional Services & Customer Experience to build and lead the team that gets our customers live, keeps them running and grows their use of over time.
Youll lead a global team across Israel, Europe, and the US, including both managers and individual contributors. While this is first and foremost a leadership role, youll stay close to our key customers, get involved in our most strategic projects, and act as a trusted advisor to customers on both the technical and the financial side of their setup.
Youll own implementation, integration, and technical customer experience from start to finish, for new customers, for expansions, and for day-to-day technical support of customers. Youll work closely with Sales, Customer Success, Product, R&D, and Operations, and your teams insights will help shape where goes next.
This is a global role with regular overlap with US working hours.
What Youll Do:
Build and lead a unified Professional Services function that brings implementation and integration together, working in squads alongside our Customer Success Managers.
Establish a customer-facing technical Customer Experience team that serves as the first line for technical issues, bugs and questions from customers.
Partner with Customer Success Managers so they can focus on account growth, and work together to improve adoption, renewals and expansion.
Build SOWs and project plans (Gantt charts) for customer projects and turn them into a scalable standard.
Stay involved in our most strategic customer projects, especially with Enterprise and Mid-Market customers.
Own escalations and risk management for key accounts, with a clear, repeatable framework for handling difficult situations before they become churn risks.
Support the Sales team in complex deals that require your involvement.
Define KPIs and OKRs for the team, and build the processes and SLAs behind them, covering time to go-live, ticket response and resolution times, and CSAT.
Partner with the COO on scoping and pricing implementation and integration packages.
Work with the Support team to strengthen first-line technical responses through tools, knowledge and clear escalation paths.
Lead your team in building a knowledge base and technical resources, working alongside them to create the playbooks, use cases and best practices they use with customers.
Be the voice of the customer, turning patterns from the field into clear, prioritized input for Product and R&D.
Bring AI into how the team works, using AI tools to speed up implementations, ticket resolution and team management.
Coach, mentor and train the team on the new working methodology: squads, SOWs, project plans and KPIs.
Collaborate closely with Product, R&D, Operations, Sales and Customer Success to turn customer needs into product and process improvements.

Required Product Manager - Digital Advertising
About The Position
A fast-growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion-dollar transportation industry with our advanced Customer Data Platform (CDP). Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.
Our team is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal-driven. At our core, we believe every voice has value and can impact our bottom line. We are looking for a Product Manager to join our Activation unit and further scale out the Digital Advertising product.
If you are a creative, solutions-oriented individual who is ready to put your career in drive, this is the place for you!
This role is based in Tel-Aviv or Jerusalem and reports to the lead PM of the Digital Advertising domain.
What you will be responsible for:
Shape Product Strategy: Partner with the Product Lead to shape the strategy and roadmap for a segment of our digital advertising suite, bringing customer and market insights from discovery through launch, adoption, and growth.
Listen & champion the Voice of the Customer: Translate feedback into clear, prioritized specifications by running discovery with dealers and design partners through calls, feedback loops, and early-access programs. Actively include internal teams (CSMs, Sales, Ad Operations, Finance) in the problem discovery process to identify product gaps and opportunities.
Execute & Iterate: Partner with engineering, design, and data teams to rapidly ship high-quality features, define success metrics, and leverage data insights to continuously iterate.
Own Compliance, Support Ad Tech Integrations: Own OEM and regulatory compliance end-to-end, translating policy changes into safe, impactful product requirements, and help navigate platform integrations as ad tech evolves.
Lead Go-to-Market & Communication: Collaborate closely with Sales, Marketing, and CSMs to shape product launches and training, while providing clear, ongoing roadmap and release updates across the entire organization.

we are looking for a Customer Onboarding Specialist.
What you will do
Own the KYB track from the day the case opens. Confirm the right contact after the automated kickoff, and when a customer goes quiet after the reminders, you call, you find the right person, you get the account owner involved. Nothing sits at Waiting for Customer without a human behind it.
Run KYB and KYC collection end to end. Explain what each document is for, chase on a fixed cadence, answer the questions a CFO or office manager will have. The KYB bot handles the first line; you are the human in the loop behind it. Legal questions go to Mai.
Keep the record clean so Compliance can review the moment a document lands.
Handle legal operations for Mai. Prepare order forms from approved pricing, send them through DocuSign, track signatures, record the signature date on the agreement, file the signed copy. Mai approves terms; you run the paperwork.
Own every rail. US, Israel on own licence, Adyen for the EU and UK, PTC for Canada, NIUM for Singapore and Australia. Each has its own document pack and partner requirements. NIUM is fully manual and you will prepare those cases for Compliance.
Get every approved customer to their implementation or onboarding call. Once KYB is approved, make sure the call is booked and held. That call is where your ownership ends and Implementations or the CSMs begins.
Escalate on a schedule. Day 10 to the account owner with one specific ask, day 20 to Compliance leadership. In writing, every time.
Be a second pair of hands on the operational queue (interwires, credits and debits, deposit refunds) when Compliance needs it.
Report and improve. Days from signed Order Form to implementation or onboarding call, monthly, plus one process improvement a month.

We are looking for a Head of Product, where you will be the "CEO" of our CRM business unit - one of the most strategically critical and newest additions to our product portfolio. You will have full end-to-end ownership of the domain's strategy, product roadmap, and engineering execution, leading an integrated team of Product Managers, Engineering Managers, and Developers. The CRM domain sits at the heart of how automotive dealerships manage their customer relationships and sales pipeline. It is a technically complex, data-intensive product: a per-dealer, multi-tenant system deeply integrated with dealership back-office systems and third-party data sources, with a rapidly growing AI and agentic layer. Your mission is to make this domain a category-defining product.
Your goal is to drive meaningful business outcomes by leading both product strategy and execution, breaking down the wall between product and engineering, and ensuring the team stays aligned, focused, and moving fast toward impact.
This role will be based out of Jerusalem or Tel-Aviv and report to the VP of Product & Development
What you will be responsible for:
Strategic Leadership: Define the vision and long-term strategy for the CRM domain in alignment with the company's overall goals - including its evolving AI roadmap.
Product-Engineering Integration: Lead an integrated organization of product managers and engineers. Foster a culture where "the business outcome is the mission," and technical excellence serves business value.
End-to-End Delivery: Own the full lifecycle of your domain - from discovery and ideation to architecture, development, and production.
Business Impact: Define, track, and be accountable for the domain's KPIs (revenue, retention, dealer engagement, churn).
People Management: Manage, mentor and grow high-performing Product and Engineering managers. Build a culture that prioritizes ownership and accountability.
Operational Excellence: Optimize team methodologies to sustain high delivery velocity without accumulating technical debt.

We are seeking an Associate Director of Credit Underwriting & Operations to build and lead the credit function at Mesh. In this role, you will shape the future of corporate payments through data-driven insights, strong controls, and automation, and set the credit strategy for a diverse base of B2B customers, including global enterprises and publicly traded companies.
You will own the credit portfolio and credit outcomes end-to-end and manage Meshs partnership with its warehouse bank. This role requires deep credit expertise, fluency with data, and the ability to independently lead complex, cross-functional initiatives. You will work closely with cross-functional partners and C-level leadership, with the opportunity to influence strategy at the highest levels.
What Youll Do:
Build and lead Meshs credit function, owning the credit portfolio end-to-end, including setting and adjusting credit limits, monitoring trends, and driving proactive portfolio actions
Manage the partnership with Meshs warehouse bank, serving as the primary point of contact for portfolio reporting, diligence, and ongoing facility requirements
Design and refine underwriting and portfolio-risk strategies and scalable decisioning frameworks across lending products, industry segments, and customer profiles, using quantitative techniques, internal and external data, and financial analysis
Conduct forecasting, loss modeling, portfolio performance analysis, and due diligence for new programs and credit initiatives
Own credit policy, leading enhancements from design through execution and impact measurement
Build and improve operational credit workflows with Sales, Customer Success, Operations, Finance, and Compliance, driving control, automation, and efficiency as the business scales
Present portfolio insights, trends, and recommendations to C-level leadership to inform strategic decisions
Engage directly with customers, supporting diligence and onboarding for enterprise and global companies
Lead the evolution of Credit from a pure risk-minimization function into a driver of profitable growth and an incubator of new product initiatives

Were looking for a VP of Product to lead that shift - not just set the direction, but personally drive it.
Youll partner closely with our founders on our biggest strategic bets, and define where the Product organization goes from here. This is as much an execution role as a strategic one, especially on AI - we need someone who rolls up their sleeves, not just someone who assigns it to others.
What Youll Own:
Own the product strategy, portfolio priorities, and roadmap together with our founders and leadership team.
Build, lead, and develop a high-performing team of product managers.
Act as Meshs de facto AI lead in Product - deciding, product by product, whether AI accelerates a workflow or removes it entirely, and personally driving the initiatives that matter most.
Set the norm that Product builds with AI coding tools, not just talks about them - prototyping yourself when it matters, and expecting the same instinct from every PM on the team.
Turn complex financial workflows into scalable, intuitive products with Engineering and Design.
Align Product, Engineering, Sales, Marketing, and Customer Success around priorities and trade-offs.
Represent the product direction with the board, investors, customers, and partners.